ZipRecruiter

Log In

1

Service Desk Associate Jobs in Virginia (NOW HIRING)

Gold's Gym

Front Desk Associate

Richmond, VA · On-site

$11/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

Gold's Gym

Front Desk Associate

Richmond, VA · On-site

$9/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

Gold's Gym

Front Desk Associate

Richmond, VA · On-site

$11/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

Gold's Gym

Front Desk Associate

Roanoke, VA · On-site

$13.75 - $17.75/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

Arch Amenities Group

Front Desk

Herndon, VA

$14.50 - $18.50/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to ...

Arch Amenities Group

Front Desk

Herndon, VA · On-site

$14.50 - $18.50/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to ...

Career Site

Front Desk

Herndon, VA

$14.50 - $18.50/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to ...

Gold's Gym

Front Desk Associate

Richmond, VA · On-site

$12.41/hr

Front Desk Associate Status : Part-time Are you the kind of person who can brighten a room just by ... A+ customer service and communication skills * Friendly, reliable, and a natural multitasker ...

Marathon TS

Be Seen First

Service Desk Technician

Herndon, VA · On-site

$20 - $24/hr

Service Desk Technician Job Summary The Service Desk Technician I serves as the first point of ... Associate or Bachelor's degree in Information Technology, Computer Science, or a related field ...

Vacatia

Front Desk Associate (PT)

Virginia Beach, VA

$15/hr

Do you thrive in a fast-paced, service-driven environment? If so, we'd love to meet you! Ocean Key Resort is currently seeking a Front Desk Associate to join our resort team. As the first point of ...

Vacatia

Front Desk Associate (PT)

Virginia Beach, VA · On-site

$15/hr

Do you thrive in a fast-paced, service-driven environment? If so, wed love to meet you! Ocean Key Resort is currently seeking a Front Desk Associate to join our resort team. As the first point of ...

Vacatia

Front Desk Associate (PT)

Virginia Beach, VA · On-site

$15/hr

Do you thrive in a fast-paced, service-driven environment? If so, we'd love to meet you! Ocean Key Resort is currently seeking a Front Desk Associate to join our resort team. As the first point of ...

VP Management

Front Desk Associate Lebanon

Lebanon, VA

$11.50 - $14.75/hr

HIRING IMMEDIATELY The Front Desk Associate is responsible for providing exceptional customer service to all guests and ensuring smooth operations at the front desk. This is a fast-paced, individual ...

Select For Hire

Sr. Service Desk Analyst

Richmond, VA · On-site

$20 - $27.50/hr

... Associates degree or 2 years of relevant experience in a technical field or customer service environment. Certified Help Desk Professional, MCP, MCSE, A+, or certificate in related discipline ITIL ...

Onelife Fitness

Front Desk Associate

Sterling, VA · On-site

$10 - $18.50/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...

New

Onelife Fitness

Front Desk Associate

Stafford, VA · On-site

$10 - $18.50/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...

New

next page

Showing results 1-20

All JobsService Desk Associate JobsService Desk Associate Jobs in Virginia

Service Desk Associate information

See Virginia salary details

$8

$20

$37

How much do service desk associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for service desk associate in Virginia is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $23.61 per hour, depending on experience, location, and employer.

What are Service Desk Associates?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What are the key skills and qualifications needed to thrive as a Service Desk Associate, and why are they important?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

Can I be a receptionist with no experience?

A Service Desk Associate role typically requires some technical knowledge and customer service skills, but many entry-level positions are open to candidates with no prior experience. Strong communication skills and a willingness to learn can help you qualify, and on-the-job training is often provided. Certifications like CompTIA A+ can also improve your chances for related roles.

What is the role of a service desk associate?

A service desk associate provides technical support and customer service to users experiencing IT issues. They troubleshoot hardware and software problems, assist with system access, and document incidents using ticketing systems, often working in a help desk or support center environment. Strong communication skills and basic knowledge of IT tools are essential for this role.

What jobs pay $700 a day?

Some high-paying roles that can pay $700 a day include specialized consulting, freelance IT support, project management, and certain contract-based technical positions. These jobs often require advanced skills, certifications, or extensive experience and may involve freelance or contract work with flexible schedules.

Who pays $30 an hour without a degree?

Service Desk Associates can earn around $30 an hour without a degree, especially with relevant certifications like CompTIA A+ or ITIL, and strong technical skills. These roles often involve troubleshooting, customer support, and using help desk software in a fast-paced environment.

What are some common challenges Service Desk Associates face, and how can they effectively manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Virginia? The most popular types of Service Desk jobs in Virginia are:
What are popular job titles related to Service Desk Associate jobs in Virginia? For Service Desk Associate jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in Virginia look for? The top searched job categories for Service Desk Associate jobs in Virginia are:
What cities in Virginia are hiring for Service Desk Associate jobs? Cities in Virginia with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,800 per year, or $20.1 per hour.
Front Desk Associate

Front Desk Associate

Gold's Gym

Richmond, VA • On-site

$11/hr

Part-time

Re-posted 13 days ago

Job description

Front Desk Associate
The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.
This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required.
Gold's Gym will continue to change lives by helping people reach their individual potential. Join the team in getting us where we need to go and you'll see no limit to your career potential.
Current CPR Certification is required.
Apply Today!
Compensation: $11.00 per hour
From a single gym in Venice Beach, California in 1965 to a global symbol of strength and performance, Gold's Gym has defined serious training for nearly six decades. What began as a sanctuary for bodybuilders became the birthplace of modern fitness. With over 550 locations across six continents, our legacy has evolved while staying true to it's roots- serious training, community and results. As the industry shifts, Gold's Gym continues to lead, honoring our heritage while building the next generation of members and fitness experiences.
We attribute much of our success to our company culture. We're grounded, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application!

Apply