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Service Designer information
See salary details
$14.66 - $17.29
4% of jobs
$19.03 is the 25th percentile. Wages below this are outliers.
$17.29 - $19.91
31% of jobs
The median wage is $20.84 / hr.
$19.91 - $22.53
41% of jobs
$22.53 - $25.15
9% of jobs
$25.15 - $27.78
4% of jobs
$27.78 - $30.40
4% of jobs
$30.40 - $33.02
2% of jobs
$33.02 - $35.64
1% of jobs
$35.64 - $38.26
1% of jobs
$38.26 - $40.89
1% of jobs
$40.89 - $43.51
1% of jobs
$14
$23
$43
How much do service designer jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Service Designer, and why are they important?
What is the role of a service designer?
What Is a Service Designer?
A service designer researches customer behavior and common customer responses to particular experiences, then creates new processes to improve observed issues. Service design is similar to product or industrial design in manufacturing or user experience (UX) in the software industry. However, the focal point is customer service experiences — both online and in-person. As a service designer, your job duties include observing customers at various touch points throughout the service experience, identifying problem areas through key performance indicators, and proposing changes and improvements to the service experience.
What is the difference between Service Designer vs UX Designer?
| Aspect | Service Designer | UX Designer |
|---|---|---|
| Required Credentials | Typically a degree in design, service design, or related fields; certifications in service design methods | Degree in UX/UI design, human-computer interaction, or related fields; certifications in UX tools and methodologies |
| Work Environment | Collaborates across departments like marketing, operations, and IT to design end-to-end services | Focuses on digital interfaces, websites, and apps, working closely with developers and product teams |
| Employer & Industry Usage | Used in service-oriented industries like healthcare, finance, and government | Common in tech, software, and digital product companies |
While both roles focus on improving user experiences, Service Designers take a holistic approach to designing entire service ecosystems, whereas UX Designers concentrate on optimizing digital interfaces. Understanding these differences helps organizations assign the right talent for their specific needs.
Which Designer is highly paid?
What is a service designer vs. UX Designer?
How does a Service Designer typically collaborate with other departments during a project?
What are Service Designers?
How much do service designers make?

Fire Sprinkler Service Designer - Concord, NC
Concord, NC • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 24 days ago
Job description
Wayne Automatic Fire Sprinklers, Inc. has been in business for over 47 years and currently has 7 branches across Florida and North Carolina. We're a family business at our core and are proud to be a part of a life-saving industry. Here at WAFS, we offer a company culture that promotes continuous growth in your career and treats our team members like family. We are an open-book company and share our financials with all team members. We are proud to be an Employee Stock Ownership Plan (ESOP) company, which means every eligible team member is also an employee-owner, sharing in the growth and long-term success of Wayne Automatic. Learn more about our company and history at www.waynefire.com or visit our company's Facebook page at Wayne Automatic Fire Sprinklers Inc.
A Design Service Technician for Wayne Automatic Fire Sprinklers, Inc. is responsible for operating with minimal supervision while effectively managing from inception to completion the project design and submittals.
Position Responsibilities
- Layout/draw fire fire sprinkler systems including underground and overhead piping, pumps, standpipes, tanks and all other appropriate pertinent information. Drawings will be produced using AutoCAD 2024 or later and the Hydratec third party application.
- Hydraulically calculate all projects using the Hydratec calculation program. Multiple calculations will be required to produce systems with the most cost effective sizing as allowed by code.
- Conduct field surveys on certain types of projects to verify structural elements will be efficient and problem free and sprinkler spacing will be code compliant.
- Schedule and attend project coordination meetings to discuss sprinkler piping routing with other interested trades. He/she will also be responsible for effectively documenting any coordination resulting from such meetings.
- Submit drawings to appropriate authorities (building or fire) in a timely manner to ensure that permits and approvals will be secured prior to scheduled start of installation. All submittals shall include the correct number of plans, calculations and all related material submittal data. Design Technician will also be responsible for submitting to contractors, insurance companies, owners, or other interested parties as required by contract documents.
- Follow up on submittals to make sure that permits are secured prior to scheduled installation start dates. This may be with the Permit Coordinator or directly with the local jurisdiction.
- Accurately produce purchasing stock lists. Stock lists shall be accurate and submitted to Purchasing in a timely manner so as not to delay progress.
- Maintain individual job status report in regards to individual job progress. Design technician should also communicate with supervisor in regards to workload and scheduling.
- Communicate with and assist field personnel on design related job issues. Design Technician is responsible for making any corrections to working plans and for completing final as-builts.
- Maintain proper documentation using the paperless system. Archive project documents to paperless during design and upon project closeout in accordance with WAFS policies.
- Coordinate with WAFS QA design review to allow for timely reviews without delaying progress of the project.
- Assist sales in procurement of necessary AutoCAD drawings as time permits.
- Perform other related duties as assigned.
Experience, Education, and Skills Preferred
- Minimum 2 years of fire sprinkler experience. Field experience is a plus.
- Minimum Nicet Level I fire sprinkler.
- Knowledge of NFPA codes and applicable Building Code.
- Experience with AutoCAD 2024 or later. REVIT Experience is a plus.
- Strong mathematical skills.
- Must be able to manage multiple projects.
- Proficient use of computers including Microsoft Word, Excel and Outlook.
- Able to effectively deal with frequent schedule changes, delays and/or unexpected events.
- Ability to work in a deadline-driven, sometimes stressful environment.
- Excellent and professional verbal and written communication skills required.
- Excellent organizational skills with attention to detail.
- Ability to work in a team environment
Why should I join Wayne Automatic?
- We provide a highly competitive compensation package, including performance incentive pay (PIPs) based on the work you perform and the branch/department you work in.
- We are an Employee Stock Ownership Plan (ESOP) company, which means every eligible team member is also an employee-owner, sharing in the growth and long-term success of Wayne Automatic.
- Weekly Pay
- 401(k) plan with company match based on profits
- Excellent medical/dental/vision/life/disability insurance plans
- Paid time off and holidays
- Employee Assistance Program
- Many Administrative positions offer flexible work schedules and/or hybrid opportunities
- General Motors Vehicle Discount Program for all WAFS employees
- Home fire sprinkler system discounts
- Ability to move up in the company (we promote from within!)
- Excellent training including Wayne Academy
- State-of-the-art technology and tools
- Offsite Company Team Building & Celebration Events
- A company culture that promotes continuous growth in your career!
About Wayne Automatic Fire Sprinklers
Sourced by ZipRecruiter
Industry
Construction
Company size
501 - 1,000 Employees
Headquarters location
Ocoee, FL, US
Year founded
1978