As a Technology Services Designer in our Boston office, you will help us empower our clients to achieve energy-efficient building solutions, save global environments, and create a better, greener ...
As a Technology Services Designer in our Boston office, you will help us empower our clients to achieve energy-efficient building solutions, save global environments, and create a better, greener ...
As a Technology Services Designer in our Boston office, you will help us empower our clients to achieve energy-efficient building solutions, save global environments, and create a better, greener ...
As a Technology Services Designer in our Boston office, you will help us empower our clients to achieve energy-efficient building solutions, save global environments, and create a better, greener ...
Technology Services Designer
Boston, MA · On-site
As a Technology Services Designer in our Boston office, you will help us empower our clients to achieve energy-efficient building solutions, save global environments, and create a better, greener ...
Technology Services Designer
Boston, MA · On-site
As a Technology Services Designer in our Boston office, you will help us empower our clients to achieve energy-efficient building solutions, save global environments, and create a better, greener ...
Designer
Chestnut Hill, MA · On-site
Deliver individual sales, KPI and service goals, productivity standards, and engage customers on ... services. (e.g. designer rewards, Design Trade Program, credit card etc) * Support and model ...
Designer
Chestnut Hill, MA · On-site
Deliver individual sales, KPI and service goals, productivity standards, and engage customers on ... services. (e.g. designer rewards, Design Trade Program, credit card etc) * Support and model ...
Designer
$66K - $82K/yr
Designers here are makers first -strong visual thinkers who execute beautifully and bring energy ... service and veteran status, or any other characteristic protected by applicable federal, state or ...
Designer
$66K - $82K/yr
Designers here are makers first -strong visual thinkers who execute beautifully and bring energy ... service and veteran status, or any other characteristic protected by applicable federal, state or ...
Telecommunications Designer
Boston, MA · On-site
$96K - $135K/yr
Demonstrate significant understanding of the range of services provided by the kW MCE engineering ... Mentor and lead junior designers Who You Are The ideal candidate is highly experienced in Revit and ...
Telecommunications Designer
Boston, MA · On-site
$96K - $135K/yr
Demonstrate significant understanding of the range of services provided by the kW MCE engineering ... Mentor and lead junior designers Who You Are The ideal candidate is highly experienced in Revit and ...
Designer
Fitchburg, MA · Hybrid
$72K - $103K/yr
Support the department by creating moderately complex mechanical/electrical/electronic designs for ... service hours. *Some employees are eligible for limited benefits only Leonardo DRS, Inc. and its ...
Designer
Fitchburg, MA · Hybrid
$72K - $103K/yr
Support the department by creating moderately complex mechanical/electrical/electronic designs for ... service hours. *Some employees are eligible for limited benefits only Leonardo DRS, Inc. and its ...
Designer
Fitchburg, MA · On-site
$72K - $103K/yr
Support the department by creating moderately complex mechanical/electrical/electronic designs for ... service hours. *Some employees are eligible for limited benefits only Leonardo DRS, Inc. and its ...
Designer
Fitchburg, MA · On-site
$72K - $103K/yr
Support the department by creating moderately complex mechanical/electrical/electronic designs for ... service hours. *Some employees are eligible for limited benefits only Leonardo DRS, Inc. and its ...
Designer
Fitchburg, MA · On-site
$72K - $103K/yr
Support the department by creating moderately complex mechanical/electrical/electronic designs for ... service hours. *Some employees are eligible for limited benefits only Leonardo DRS, Inc. and its ...
Designer
Fitchburg, MA · On-site
$72K - $103K/yr
Support the department by creating moderately complex mechanical/electrical/electronic designs for ... service hours. *Some employees are eligible for limited benefits only Leonardo DRS, Inc. and its ...
Designer
Fitchburg, MA · Hybrid
$103K/yr
Support the department by creating moderately complex mechanical/electrical/electronic designs for ... service hours. *Some employees are eligible for limited benefits only Leonardo DRS, Inc. and its ...
Designer
Fitchburg, MA · Hybrid
$103K/yr
Support the department by creating moderately complex mechanical/electrical/electronic designs for ... service hours. *Some employees are eligible for limited benefits only Leonardo DRS, Inc. and its ...
Kitchen Designer
Salem, MA · On-site
$21/hr
... services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're ...
Kitchen Designer
Salem, MA · On-site
$21/hr
... services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're ...
Kitchen Designer
Watertown, MA · On-site
$22/hr
... services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're ...
Kitchen Designer
Watertown, MA · On-site
$22/hr
... services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're ...
Kitchen Designer
Pittsfield, MA · On-site
... services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're ...
Kitchen Designer
Pittsfield, MA · On-site
... services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're ...
Kitchen Designer
Marlborough, MA · On-site
$21.50/hr
... services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're ...
Kitchen Designer
Marlborough, MA · On-site
$21.50/hr
... services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're ...
Kitchen Designer
Wareham, MA · On-site
$21/hr
... services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're ...
Kitchen Designer
Wareham, MA · On-site
$21/hr
... services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're ...
Kitchen Designer
Brockton, MA · On-site
$19.50/hr
... services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're ...
Kitchen Designer
Brockton, MA · On-site
$19.50/hr
... services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're ...
Kitchen Designer
Danvers, MA · On-site
$21/hr
... services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're ...
Kitchen Designer
Danvers, MA · On-site
$21/hr
... services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're ...
Kitchen Designer
Somerville, MA · On-site
$22/hr
... services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're ...
Kitchen Designer
Somerville, MA · On-site
$22/hr
... services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're ...
Kitchen Designer
Seekonk, MA · On-site
... services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're ...
Kitchen Designer
Seekonk, MA · On-site
... services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're ...
Kitchen Designer
Chicopee, MA · On-site
$20.50/hr
... services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're ...
Kitchen Designer
Chicopee, MA · On-site
$20.50/hr
... services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're ...
Service Designer information
See Massachusetts salary details
$16.01 - $18.88
4% of jobs
$20.78 is the 25th percentile. Wages below this are outliers.
$18.88 - $21.74
31% of jobs
The median wage is $22.76 / hr.
$21.74 - $24.61
41% of jobs
$24.61 - $27.47
9% of jobs
$27.47 - $30.33
4% of jobs
$30.33 - $33.20
4% of jobs
$33.20 - $36.06
2% of jobs
$36.06 - $38.93
1% of jobs
$38.93 - $41.79
1% of jobs
$41.79 - $44.65
1% of jobs
$44.65 - $47.52
1% of jobs
$16
$25
$47
How much do service designer jobs pay per hour?
As of Aug 16, 2026, the average hourly pay for service designer in Massachusetts is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $21.54 and $26.25 per hour, depending on experience, location, and employer.
What is a service designer?
A service designer researches customer behavior and common customer responses to particular experiences, then creates new processes to improve observed issues. Service design is similar to product or industrial design in manufacturing or user experience (UX) in the software industry. However, the focal point is customer service experiences — both online and in-person. As a service designer, your job duties include observing customers at various touch points throughout the service experience, identifying problem areas through key performance indicators, and proposing changes and improvements to the service experience.
How does a service designer typically collaborate with other departments during a project?
Service Designers work closely with cross-functional teams, including product managers, UX/UI designers, developers, and business analysts, to ensure that service solutions are user-centered and feasible. Throughout a project, they facilitate workshops, gather user insights, and co-create service blueprints with stakeholders from various departments. Effective collaboration is essential, as Service Designers often act as a bridge between user needs and organizational goals, ensuring that the end-to-end service experience aligns with business objectives and technical constraints.
What are the key skills and qualifications needed to thrive as a service designer, and why are they important?
To thrive as a Service Designer, you need expertise in user-centered design, journey mapping, and problem-solving, typically supported by a degree in design, human-computer interaction, or a related field. Proficiency with tools like Sketch, Figma, Miro, and experience with prototyping and research methodologies are highly valued. Strong collaboration, communication, and facilitation skills distinguish top performers in this role. These abilities are crucial for creating seamless, impactful service experiences that effectively address user and business needs.
What is the difference between Service Designer vs UX Designer?
| Aspect | Service Designer | UX Designer |
|---|---|---|
| Required Credentials | Typically a degree in design, service design, or related fields; certifications in service design methods | Degree in UX/UI design, human-computer interaction, or related fields; certifications in UX tools and methodologies |
| Work Environment | Collaborates across departments like marketing, operations, and IT to design end-to-end services | Focuses on digital interfaces, websites, and apps, working closely with developers and product teams |
| Employer & Industry Usage | Used in service-oriented industries like healthcare, finance, and government | Common in tech, software, and digital product companies |
While both roles focus on improving user experiences, Service Designers take a holistic approach to designing entire service ecosystems, whereas UX Designers concentrate on optimizing digital interfaces. Understanding these differences helps organizations assign the right talent for their specific needs.
Are service designers in demand?
Service designers are in increasing demand as organizations focus on improving customer experience and operational efficiency. They often work in cross-functional teams, utilizing skills in user research, process mapping, and design tools, with job growth expected to continue as digital transformation accelerates across industries.
More about Service Designer jobs
What are the most commonly searched types of Service Designer jobs in Massachusetts?
The most popular types of Service Designer jobs in Massachusetts are:
What are popular job titles related to Service Designer jobs in Massachusetts?
For Service Designer jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Service Designer jobs in Massachusetts look for?
The top searched job categories for Service Designer jobs in Massachusetts are:
What cities in Massachusetts are hiring for Service Designer jobs?
Cities in Massachusetts with the most Service Designer job openings:
Full-time
Medical, Dental, Vision, Retirement
Re-posted 29 days ago
Job description
Join a Team Where Engineering Excellence Drives Opportunity
At Affiliated Engineers, Inc. (AEI), we bring together expertise and innovation to solve the most complex challenges. Since 1978, we’ve supported mission-driven organizations in designing systems and environments that advance society and improve lives. Today, with more than 900 professionals across 22 offices, we help shape the future of healthcare, science and technology, energy, education, and other vital sectors.
From elevating patient care in Mayo Clinic’s world-class hospitals to enabling discovery in high-containment laboratories for U.S. agencies and driving environmental progress with Microsoft’s renowned Thermal Energy Center, our work enriches the human experience, safeguards the environment, and pushes the boundaries of possibility.
AEI consistently earns national recognition from leading industry publications, including Building Design+Construction, Engineering News-Record, and Consulting-Specifying Engineer, with distinctions such as being named the #1 Laboratory Engineering Firm in the nation and receiving multiple Best of the Best Project awards, underscoring the lasting legacy of our work.
At AEI, you’ll join a collaborative community where your expertise fuels innovation, your ideas drive progress, and your work helps shape a brighter future.
As a Technology Services Designer in our Boston office, you will help us empower our clients to achieve energy-efficient building solutions, save global environments, and create a better, greener future for all.
Why We Need You:
In this role, you will use prior experience to convert system design concepts into specific layouts by interpreting information set forth in basis of design as well as information gathered from users, other consultants, field surveys and code research.
Expertise of our most successful Technology Services Designer:
- 5+ years’ experience designing building systems in a MEP consultant firm.
- Proficiency in Revit MEP and AutoCAD.
- Experience with Information Technology systems infrastructure.
- Understanding of building systems spatial requirements and design coordination.
- RCDD, CTS, PSP, or CNIDP certification.
- Experience with Revit MEP family development.
- Experience with Navisworks coordination resolution.
- Knowledge of NEC, TIA, BICSI standards.
Effective skills to help you flourish:
- Strong spoken and written communications skills.
- Excellent organization and time management skills.
- Quick technical comprehension and motivation focused on client outcomes.
- Ability to prioritize multiple tasks.
- Effective working individually and within team environments.
When you work here, you can expect:
- A flexible, collaborative environment where your well-being matters—because your best work happens when you’re supported.
- Real opportunities to grow—through mentorship, professional development programs, and exposure to high-impact projects across disciplines.
- To collaborate with inspiring teammates who challenge the status quo, foster innovation, and pave the way for future leaders.
- A benefits package that offers health, dental, vision, and retirement, a performance-based year-end bonus, and thoughtful perks tailored to your needs—whether that's a flexible work environment, wellness resources, or community-focused initiatives, we’ll continue to invest in.
If this dynamic environment and the chance to contribute to transformative projects resonate with your ambitions, we would love to connect with you. Join us and make an impact!
Apply online at https://aeieng.com/about/careers/
If you know someone who would thrive in this role, please share this posting with them directly via email or through your LinkedIn network.
AEI is proud to be an EEO/AA Employer/Vet/Disabled.
About Affiliated Engineers
Sourced by ZipRecruiter
Industry
Professional, scientific, and technical services
Company size
501 - 1,000 Employees
Headquarters location
Madison, WI, US
Year founded
1978