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Service Designer Jobs in Michigan (NOW HIRING)

Dart Container

Designer

Mason, MI · On-site

Designer (Machine Design & Automation) Build Better Machines. Solve Real Problems. Make an Impact ... service. Headquartered in Mason, MI, with 30 locations in three countries, we're proud of our ...

Dart Container

Designer

Mason, MI · On-site

Designer (Machine Design & Automation) Build Better Machines. Solve Real Problems. Make an Impact ... service. Headquartered in Mason, MI, with 30 locations in three countries, we're proud of our ...

Dart Container

Designer

Mason, MI · On-site

Designer (Machine Design & Automation)Build Better Machines. Solve Real Problems. Make an Impact ... service. Headquartered in Mason, MI, with 30 locations in three countries, we're proud of our ...

Closet Factory of Detroit

Designer

Plymouth, MI · On-site

$100K/yr

You'll be responsible for designing and selling custom storage solutions for homeowners, builders ... Primary focus on servicing Lowe's and Costco locations , managing leads and working closely with ...

Crateandbarrel

Designer, CB2

Lincoln Park, MI · On-site

Deliver individual sales, KPI and service goals, productivity standards, and engage customers on ... designer rewards Design Trade Program, CB2 credit card and gift registry) * Support and model ...

Closet Factory of Detroit

Designer

Canton, MI

$100K/yr

You'll be responsible for designing and selling custom storage solutions for homeowners, builders ... Primary focus on servicing Lowe's and Costco locations , managing leads and working closely with ...

Closet Factory of Detroit

Designer

Canton, MI · On-site

$100K/yr

You'll be responsible for designing and selling custom storage solutions for homeowners, builders ... Primary focus on servicing Lowe's and Costco locations , managing leads and working closely with ...

Closet Factory of Detroit

Designer

Brighton, MI · On-site

$100K/yr

You'll be responsible for designing and selling custom storage solutions for homeowners, builders ... Primary focus on servicing Lowe's and Costco locations , managing leads and working closely with ...

Closet Factory of Detroit

Designer

Brighton, MI

$100K/yr

You'll be responsible for designing and selling custom storage solutions for homeowners, builders ... Primary focus on servicing Lowe's and Costco locations , managing leads and working closely with ...

Closet Factory of Detroit

Designer

Brighton, MI · On-site

$100K/yr

You'll be responsible for designing and selling custom storage solutions for homeowners, builders ... Primary focus on servicing Lowe's and Costco locations , managing leads and working closely with ...

Kleinfelder Inc

Pipeline Designer

Detroit, MI

In this role, the Pipeline Designer will develop drawings and exhibits for design, permitting, land ... Reading and understanding maps, plat maps, as-builts, construction drawings and gas service records ...

Kleinfelder Inc

Pipeline Designer

Detroit, MI · On-site

In this role, the Pipeline Designer will develop drawings and exhibits for design, permitting, land ... Reading and understanding maps, plat maps, as-builts, construction drawings and gas service records ...

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Service Designer information

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$12

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$37

How much do service designer jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for service designer in Michigan is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $20.96 per hour, depending on experience, location, and employer.

What is a service designer?

A service designer researches customer behavior and common customer responses to particular experiences, then creates new processes to improve observed issues. Service design is similar to product or industrial design in manufacturing or user experience (UX) in the software industry. However, the focal point is customer service experiences — both online and in-person. As a service designer, your job duties include observing customers at various touch points throughout the service experience, identifying problem areas through key performance indicators, and proposing changes and improvements to the service experience.

How does a service designer typically collaborate with other departments during a project?

Service Designers work closely with cross-functional teams, including product managers, UX/UI designers, developers, and business analysts, to ensure that service solutions are user-centered and feasible. Throughout a project, they facilitate workshops, gather user insights, and co-create service blueprints with stakeholders from various departments. Effective collaboration is essential, as Service Designers often act as a bridge between user needs and organizational goals, ensuring that the end-to-end service experience aligns with business objectives and technical constraints.

What are the key skills and qualifications needed to thrive as a service designer, and why are they important?

To thrive as a Service Designer, you need expertise in user-centered design, journey mapping, and problem-solving, typically supported by a degree in design, human-computer interaction, or a related field. Proficiency with tools like Sketch, Figma, Miro, and experience with prototyping and research methodologies are highly valued. Strong collaboration, communication, and facilitation skills distinguish top performers in this role. These abilities are crucial for creating seamless, impactful service experiences that effectively address user and business needs.

What is the difference between Service Designer vs UX Designer?

AspectService DesignerUX Designer
Required CredentialsTypically a degree in design, service design, or related fields; certifications in service design methodsDegree in UX/UI design, human-computer interaction, or related fields; certifications in UX tools and methodologies
Work EnvironmentCollaborates across departments like marketing, operations, and IT to design end-to-end servicesFocuses on digital interfaces, websites, and apps, working closely with developers and product teams
Employer & Industry UsageUsed in service-oriented industries like healthcare, finance, and governmentCommon in tech, software, and digital product companies

While both roles focus on improving user experiences, Service Designers take a holistic approach to designing entire service ecosystems, whereas UX Designers concentrate on optimizing digital interfaces. Understanding these differences helps organizations assign the right talent for their specific needs.

Are service designers in demand?

Service designers are in increasing demand as organizations focus on improving customer experience and operational efficiency. They often work in cross-functional teams, utilizing tools like customer journey mapping and service blueprinting, and may require skills in design thinking and user research. The role is expected to grow as digital transformation continues across industries.

How much do service designers make?

Service designers typically earn a median annual salary of around $70,000 to $100,000, depending on experience, location, and industry. Entry-level roles may start lower, while experienced professionals with specialized skills can earn higher salaries, especially in larger organizations or tech-focused environments.

What does a service designer do?

A service designer develops and improves services by analyzing user needs, designing customer experiences, and creating efficient service delivery processes. They use tools like customer journey maps and often collaborate with cross-functional teams to ensure seamless service experiences. Strong problem-solving, communication skills, and knowledge of design methods are essential in this role.

What qualifications do you need to be a service designer?

To become a service designer, a bachelor's degree in fields such as design, human-centered design, business, or related areas is typically required. Strong skills in user research, process mapping, and design tools like Adobe Creative Suite or Figma are important, along with experience in customer experience or service design projects. Certifications in service design or user experience can enhance job prospects.
More about Service Designer jobs

What are the most commonly searched types of Service Designer jobs in Michigan?

The most popular types of Service Designer jobs in Michigan are:

What are popular job titles related to Service Designer jobs in Michigan?

For Service Designer jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Service Designer jobs in Michigan look for?

The top searched job categories for Service Designer jobs in Michigan are:

What cities in Michigan are hiring for Service Designer jobs?

Cities in Michigan with the most Service Designer job openings:

Service Designer jobs near you
Infographic showing various Service Designer job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,987 per year, or $20.7 per hour.

UX - Product - Service Designer

Farmington Hills, MI • On-site

Amerisure Mutual Insurance Company
Insurance Services • 501 - 1,000 employees
Learn more about Amerisure Mutual Insurance Companyexternal

Full-time

Medical, Retirement, PTO

Posted 21 days ago

Job description

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure's promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best "A" (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.
We are recruiting for a Designer, User Experience, to join our team. This is a hybrid role working out of our Farmington Hill, MI office 3 days a week and 2 from home.
Position Summary:
The User Experience Designer will spearhead the customer-centric design process and bring the voice of our users to the forefront. Responsibilities will include creation of customer journey maps which are holistic, intuitive, relevant, and personalized, while also going a layer deeper into operational process with the creation of end-to-end process maps that connect user experiences to underlying business operations. The UX Designer will own and deliver intuitive, efficient, and scalable experiences, which may include customer or employee experiences, by aligning customer journeys with operational processes, systems, and cross-functional workflows across product teams.
Responsibilities:
  • Provide thought leadership in design thinking and user-centered design.
  • Work closely with end users, product owners, stakeholders, and teams to understand the full picture, set the vision for the user experience, and ensure the preservation of the original design intent in the final product as well as its position within the entirety of the eco-system.
  • Translate customer journeys into clearly defined end-to-end business and system processes.
  • Partner with product, engineering, and business teams to map current-state and future-state processes, identifying pain points, inefficiencies, and opportunities.
  • Align UX outputs with broader enterprise workflows, data flows, and ecosystem dependencies.
  • Champion and advocate for the UX organizational transformation.
  • Act as a subject matter expert on assigned product team(s).
  • Solve complex design challenges and create enjoyable digital experiences.
  • Deeply understand your audiences through research, testing, personas, and journeys.
  • Visualize experiences via wireframes, flow maps, visual mockups, and prototypes.
  • Contribute to a design language system to help support visual consistency across all digital tools.
  • Keep abreast of new UX design concepts and technologies.

Requirements:
  • Bachelor's degree in Human Computer Interaction, Graphic Design, Service Design, other relevant degree, or demonstrated technical field experience required.
  • 5 years of experience in user centered design, product design or service design with a focus on the end-to-end process.
  • 5 years of experience leading UX conversations in a collaborative team setting.
  • Excellent project management skills including leading agile cross-functional teams.
  • Demonstrated experience creating process maps and workflow diagrams that connect user experience with business operation.
  • Ability to analyze and simplify complex systems and operational workflows.
  • Strong understanding and ability to execute UX Research Methods.
  • Demonstrated successful ability to create user-centric experiences
  • Demonstrated successful ability to turn design research into tangible, actionable outcomes
  • Fluency in best practices for information architecture and responsive design, as well as deep and broad knowledge of usability principles and techniques
  • Experience in design research, writing user tests and moderating test designs with users.
  • Proficiency with design/process flow tools such as: Figma, Adobe Creative Suite, Lucid.
  • Strong analytical and problem-solving skills, including the ability to deal with ambiguity.
  • Excellent attention to detail.
  • Creative and innovative thinker.
  • Excellent organizational skills and ability to function in a fast paced, highly visible, and changing environment.

#LI-CR1
Just as we are committed to creating exceptional value for our Partners For Success® agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine's Best Places to Work in Insurance, we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you.
Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer. Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. Any improper interference with an employee's ability to perform their job duties may result in disciplinary action, up to and including termination.

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