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Service Delivery Manager Jobs in Wisconsin (NOW HIRING)

Flexion Inc

Delivery Manager - REMOTE

Madison, WI · On-site +1

Delivery Manager-Remote Why you want to work at Flexion: Flexion is seeking a Delivery Manager to lead, facilitate and support our agile development team(s) to successfully deliver products for our ...

Rockwell Automation

AI Delivery Manager

Milwaukee, WI · Hybrid

Rockwell Automation is seeking an AI Delivery Manager within the Integrated Supply Chain (ISC) AI ... Familiarity with Azure AI services and cloudnative deployment patterns. * Experience integrating ...

Socket.dev

WI · On-site

$130 - $150/hr

Strong experience managing multiple concurrent product and service delivery projects, balancing priorities and resources effectively in fast-paced environments. * A proven ability to identify, assess ...

Prog Leasing, LLC

WI · On-site

$80 - $110/hr

Prog Leasing, LLC is seeking a Senior Delivery Manager to steer delivery operations from a remote setting, ensuring the delivery integrity and operational success of software engineering teams. This ...

Huntelec

Project Delivery Manager

Hudson, WI

Summary The Project Delivery Manager is responsible for overseeing the successful preparation of ... Manage project interactions with shared service teams including Virtual Design in Construction ...

Hunt Electric

Project Delivery Manager

Hudson, WI · On-site +1

Summary The Project Delivery Manager is responsible for overseeing the successful preparation of ... Manage project interactions with shared service teams including Virtual Design in Construction ...

Imedica

Tech Delivery Manager - Claims

Madison, WI · On-site

$113K - $194K/yr

Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued. The Technology Delivery Manager oversees the end-to-end delivery of ...

NVIDIA Corporation

WI · On-site

$136 - $212.75/hr

This role is for a Senior Service Delivery Manager in the NVIDIA Infrastructure Specialists team. The position requires a background in project delivery in data center environments and handling ...

Aramark

Food Service Delivery Associate

West Bend, WI · On-site

$14.25 - $18.50/hr

This role combines route delivery responsibilities with hands-on food preparation, service, sanitation, and inventory management. The ideal candidate is safety-focused, customer-oriented, and able to ...

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Showing results 21-40

All JobsService Delivery JobsService Delivery Manager JobsService Delivery Manager Jobs in Wisconsin

Service Delivery Manager information

See Wisconsin salary details

$29.3K

$94.8K

$162K

How much do service delivery manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for service delivery manager in Wisconsin is $94,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $129,200.00 per year, depending on experience, location, and employer.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do service delivery managers make?

Service Delivery Managers in California typically earn between $90,000 and $140,000 annually, depending on experience, industry, and company size. Salaries can also include bonuses and benefits, with higher compensation often associated with certifications like ITIL or PMP and experience managing large teams or complex projects.
More about Service Delivery Manager jobs

What are the most commonly searched types of Service Delivery jobs in Wisconsin?

The most popular types of Service Delivery jobs in Wisconsin are:

What are popular job titles related to Service Delivery Manager jobs in Wisconsin?

For Service Delivery Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Service Delivery Manager jobs in Wisconsin look for?

The top searched job categories for Service Delivery Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Service Delivery Manager jobs?

Cities in Wisconsin with the most Service Delivery Manager job openings:

Service Delivery Manager jobs near you
Infographic showing various Service Delivery Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $94,818 per year, or $45.6 per hour.

Delivery Manager - REMOTE

Flexion Inc

Madison, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Delivery Manager-Remote
Why you want to work at Flexion:
Flexion is seeking a Delivery Manager to lead, facilitate and support our agile development team(s) to successfully deliver products for our clients. Most of the work we do is on large-scale, enterprise-wide systems (both commercial and government)-this project in particular will help ensure the uninterrupted, secure, and compliant operation of critical federal acquisition and assistance systems.
At Flexion (an agile software company that's been delivering excellence for over 25 years), our company culture is built on autonomy, trust, and transparency. We empower teams to remain self-sufficient and self-directed by hiring people who can solve complex problems through collaboration-this means lending a hand and flexing your multi-skilled muscles ([adjacent skills for role], etc.) as needed. Every member of a cross-functional team is a leader who takes responsibility for the entire team's success, mirroring the company's overall low-bureaucracy structure.
We believe that growth comes from working together-and that includes supporting each other through thoughtful, constructive feedback. Flexion team members are expected to help each other grow, challenge ideas respectfully, and integrate feedback as a normal part of the workday.
What the job looks like:
You'll be part of a multi-disciplinary, agile application development team.
Support the team as a servant leader by:
  • Establish and maintain productive relationships with client, team, and key stakeholders.
  • Manage client expectations through transparent and timely communication.
  • Communicate status, risks, and decisions clearly and proactively to both client and Flexion delivery leadership.
  • Identify customer concerns and emerging risks before they become significant issues.
  • Work closely with Product Owners to ensure the product and the backlog are managed in a high quality, agile manner
  • Be the primary point of agile process contact to the client
  • Coach the Development Team in Scrum, self-organization, cross-functionality, and small vertical slices, as necessary
  • Maintain awareness of team health and work to fix or escalate positive and negative issues
  • Maintain awareness of team member performance and engage Flexion delivery leadership as needed to address negative or recognize positive issues
  • Coordinate orientation of new team members to the team members, processes, and tools
  • Initiate client-specific onboarding for new team members
  • Assist with subcontractor performance feedback
  • Accountable for team administrative activities such as coordinating team travel arrangements, reviewing invoices and travel expenses, managing team-level client authorizations such as data usage agreements and tracking project hours

Why we want to hire you:
You thrive working in a dynamic team environment and embrace servant leadership. You want to work with team members that challenge you every day. You demonstrate an unwavering commitment to product excellence.
You have:
  • 8+ years of product or technical leadership experience
  • Bachelor's degree and/or equivalent experience
  • Strategic thinker, analytical and outcome-driven.
  • A servant leadership attitude and skills to gain credibility, garner respect, and balance business priorities and opposing viewpoints, while adhering to Agile concepts and principles. Experience with enabling teams to self-organize to resolve problems efficiently and effectively.
  • Deep knowledge and experience of Agile practices. Understands the fundamentals of iterative development, incremental delivery, backlog management, burn down metrics, velocity, and story definition.
  • Strong communication, facilitation, and interpersonal skills to connect, engage, and influence the team and stakeholders
  • Advocate for the team and negotiate with business/corporate areas
  • Solid analytical skills, creative problem-solving skills, and high attention to detail.
  • Ability to work with minimal direction, flexibility to adapt to shifting priorities and schedules, handle multiple issues simultaneously, and to manage stressful situations.
  • Basic knowledge of technical concepts, architectural principles to drive scalable solutions.

At Flexion, we live by these principles:
  • Speak openly and honestly with your colleagues and clients about problems and proposed solutions
  • Welcome and handle changing requirements and priorities with little or no warning
  • Collaborate online in small groups about 50% of the time
  • Encourage simple and minimal solutions that keep options open
  • Expect and vocally advocate for quality first
  • Learn new practices and techniques as the situation demands
  • Ensure the teams develop demonstrable software every week or two
  • Do what needs to be done to deliver the product or project without ego or attitude
  • Dig deep to find the root causes of problems so we can create the right solutions
  • Relentlessly improve yourself, your team, and your processes
  • Offer and welcome constructive feedback as a tool for continuous team and individual growth
  • Embrace AI-powered development tools (e.g., Claude Code, Codex, Copilot) as force multipliers to accelerate innovation, iterate rapidly, and maintain high-quality output across the stack.

The most efficient way to reach our recruiting team is to submit your resume through the URL provided.
The salary for this role is $120,000 - $165,000
At Flexion, employees enjoy comprehensive health, dental, and vision coverage, along with life and disability insurance, accrued time off, flexible spending accounts, and a 401(k) plan. Our people-first culture supports balance and growth with generous paid time off, referral bonuses, and a commitment to well-being and career success.
Equal Employment Opportunity Employer
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 608-205-8868 for assistance.

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