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Senior Service Delivery Manager Jobs in Wisconsin

Ferranti Computer Systems Ltd

WI · On-site

$75 - $95/hr

Your Responsibilities As a Service Delivery Manager, you support services for one or more existing MECOMS customers, with a clear focus on maximizing customer value. You monitor scope, budget ...

AQUALIS

Senior Landscape Crew Lead

Eau Claire, WI · On-site

The Senior Service Delivery Manager will oversee stormwater maintenance, inspection, rehabilitation, and repair activities while providing hands-on leadership to Service Delivery teams. This role is ...

AQUALIS

Senior Landscape Crew Lead

Eau Claire, WI

The Senior Service Delivery Manager will oversee stormwater maintenance, inspection, rehabilitation, and repair activities while providing hands-on leadership to Service Delivery teams. This role is ...

AQUALIS

Senior Landscape Crew Lead

Eau Claire, WI

The Senior Service Delivery Manager will oversee stormwater maintenance, inspection, rehabilitation, and repair activities while providing hands-on leadership to Service Delivery teams. This role is ...

AQUALIS

Senior Landscape Crew Lead

Eau Claire, WI · On-site

$25/hr

The Senior Service Delivery Manager will oversee stormwater maintenance, inspection, rehabilitation, and repair activities while providing hands-on leadership to Service Delivery teams. This role is ...

NVIDIA Corporation

WI · On-site

$136 - $212.75/hr

This role is for a Senior Service Delivery Manager in the NVIDIA Infrastructure Specialists team. The position requires a background in project delivery in data center environments and handling ...

Socket.dev

WI · On-site

$130 - $150/hr

Role Overview As Senior Project Delivery Manager, you will take ownership of leading the successful ... Strong experience managing multiple concurrent product and service delivery projects, balancing ...

1091 Amadeus North America, Inc.

WI · On-site

$120 - $160/hr

Service Delivery Manager Location: Dallas, Texas (Hybrid) Position: Permanent The Service Delivery Manager (SDM), is the customer advocate, empowering the voice of the customer for technology ...

Prog Leasing, LLC

WI · On-site

$80 - $110/hr

Prog Leasing, LLC is seeking a Senior Delivery Manager to steer delivery operations from a remote setting, ensuring the delivery integrity and operational success of software engineering teams. This ...

TTEC

Manager, Sales Service Delivery

Krakow, WI · On-site

Manager, Sales Service Delivery Apply now Save jobSaved job Your potential has a place here with TTECs award-winning employment experience. As a Sales Service Delivery Manager working in Krakow ...

Prog Leasing LLC

WI · On-site

$100 - $130/hr

... services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform. Job Overview We ... Senior Delivery Manager to help grow our company and ensure our mission is achieved. This role is a ...

Devitechs

WI · On-site

$90 - $130/hr

Manage end-to-end delivery processes to ensure successful outcomes. * Lead delivery teams and ... Ensure projects and services are delivered on time and within agreed standards. * Work closely with ...

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Senior Service Delivery Manager information

See Wisconsin salary details

$22.7K

$119.4K

$212K

How much do senior service delivery manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for senior service delivery manager in Wisconsin is $119,364.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,300.00 and $146,400.00 per year, depending on experience, location, and employer.

What does a senior service delivery manager do?

A Senior Service Delivery Manager oversees the delivery of services to clients, ensuring high standards of quality and efficiency. They coordinate teams, manage client relationships, resolve issues, and ensure that service level agreements (SLAs) are met. Additionally, they analyze performance metrics, implement process improvements, and act as a key point of contact between clients and the organization. Their role is crucial in maintaining customer satisfaction and optimizing service operations.

What skills and qualifications are needed to be a senior service delivery manager?

To thrive as a Senior Service Delivery Manager, you need expertise in IT service management, project delivery, stakeholder engagement, and a relevant degree, often supported by ITIL or PMP certifications. Familiarity with ITSM tools like ServiceNow, project management software, and monitoring systems is typically required. Strong leadership, communication, and problem-solving abilities help you build trust with clients and lead teams effectively. These skills ensure efficient service delivery, high customer satisfaction, and the ability to manage complex, high-stakes projects.

How does a senior service delivery manager collaborate with cross-functional teams?

A Senior Service Delivery Manager regularly works with cross-functional teams such as IT, operations, and client services to coordinate the delivery of services according to client requirements and service-level agreements. This often involves facilitating meetings, aligning project timelines, and resolving issues that may arise between departments. Effective communication and stakeholder management are crucial, as the manager acts as a bridge between technical teams and clients, ensuring expectations are met and continuous improvements are implemented. This collaborative approach not only enhances service quality but also builds strong working relationships across the organization.

What is the difference between Senior Service Delivery Manager vs Service Delivery Manager?

AspectSenior Service Delivery ManagerService Delivery Manager
CredentialsTypically requires 5+ years experience, relevant certifications (e.g., ITIL)Usually 3-5 years experience, similar certifications
Work EnvironmentOversees multiple teams, strategic planning, client relationsManages daily service delivery, team coordination
Industry UsageCommon in IT, telecom, and tech sectorsUsed across various service industries

The main difference is that the Senior Service Delivery Manager has more strategic responsibilities and oversees larger teams or accounts, while the Service Delivery Manager focuses on day-to-day operations and service quality. Both roles require similar certifications and are integral in service-focused industries.

What are popular job titles related to Senior Service Delivery Manager jobs in Wisconsin?

For Senior Service Delivery Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Senior Service Delivery Manager jobs in Wisconsin look for?

The top searched job categories for Senior Service Delivery Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Senior Service Delivery Manager jobs?

Cities in Wisconsin with the most Senior Service Delivery Manager job openings:

Senior Service Delivery Manager jobs near you
Infographic showing various Senior Service Delivery Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $119,364 per year, or $57.4 per hour.

Service Delivery Manager

Ferranti Computer Systems Ltd

WI • On-site

$75 - $95/hr

Other

Posted 5 days ago

Job description

At Ferranti, we are looking for a new colleague and that might be you! Do you have a passion for IT or the Energy sector, or you are eager to learn more about it – well, then you might be the one we are looking for!

At Ferranti, we focus on finding the right fit for our company. Your role will be shaped around your talents and experience, whether in our project division, product division, or our supporting services, we focus on your career!

Your Responsibilities

As a Service Delivery Manager, you support services for one or more existing MECOMS customers, with a clear focus on maximizing customer value. You monitor scope, budget, quality, planning, risks, and resources to ensure the successful execution of all assigned support services. You lead a dedicated team of consultants and apply Ferranti’s proven project and support methodologies to deliver streamlined operations, measurable results, and high customer satisfaction.

Your Profile
  • At least 2–3 years of experience as a Service Delivery Manager or Project Manager in an IT software environment (preferably ERP)
  • Strong understanding of business processes and familiarity with methodologies such as Agile and ITIL
  • Commercial mindset with the ability to identify opportunities and manage expectations
  • Excellent communication skills, able to deliver clear messages and build consensus across stakeholders
  • Confident in managing administrative tasks and engaging with customers and subcontractors
  • Skilled at bridging business and IT and aligning diverse teams
  • Structured, analytical, and able to build trust through a professional and reliable approach
  • Fluent in Dutch and English; additional languages are a plus
  • Experience in the Energy & Utilities sector is a strong asset
We offer
  • A good work-life balance in a team culture built on trust.
  • The possibility and freedom to work on international projects.
  • Real career opportunities: Whether you want to become an expert or grow into a management role, the choice is yours!
  • Support from a personal coach and our knowledge center.
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