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Service Delivery Manager Jobs in Oregon (NOW HIRING)

Manage day-to-day relationships with endpoint hardware, software licensing, and SaaS vendors; serve as the primary IT contact for service delivery issues and escalations and factory operations ...

Manage day-to-day relationships with endpoint hardware, software licensing, and SaaS vendors; serve as the primary IT contact for service delivery issues and escalations and factory operations ...

Manage day-to-day relationships with endpoint hardware, software licensing, and SaaS vendors; serve as the primary IT contact for service delivery issues and escalations and factory operations ...

Manage day-to-day relationships with endpoint hardware, software licensing, and SaaS vendors; serve as the primary IT contact for service delivery issues and escalations and factory operations ...

OR · On-site

$17 - $22.50/hr

Manages multiple projects, including escalations, at various stages of completion, ensuring accuracy and detailed follow-through. * Creates service tickets and notates Customer Relationship ...

ESSENTIAL JOB FUNCTIONS Serve as supervisor responsible for managing and maintaining a high level for all city delivery service functions. Work with city delivery dispatcher to ensure that all ...

Reporting to the Service Delivery Manager or Service Director ( depending on pod size) , this role provides operational leadership across multiple service lines while ensuring exceptional customer ...

Reporting to the Service Delivery Manager or Service Director ( depending on pod size) , this role provides operational leadership across multiple service lines while ensuring exceptional customer ...

Reporting to the Service Delivery Manager or Service Director ( depending on pod size) , this role provides operational leadership across multiple service lines while ensuring exceptional customer ...

Reporting to the Service Delivery Manager or Service Director ( depending on pod size) , this role provides operational leadership across multiple service lines while ensuring exceptional customer ...

Showing results 21-40

Service Delivery Manager information

See Oregon salary details

$30.7K

$99.3K

$169.7K

How much do service delivery manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for service delivery manager in Oregon is $99,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,300.00 and $135,300.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What are the most commonly searched types of Service Delivery jobs in Oregon?

The most popular types of Service Delivery jobs in Oregon are:

What job categories do people searching Service Delivery Manager jobs in Oregon look for?

The top searched job categories for Service Delivery Manager jobs in Oregon are:

What cities in Oregon are hiring for Service Delivery Manager jobs?

Cities in Oregon with the most Service Delivery Manager job openings:

Infographic showing various Service Delivery Manager job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $99,321 per year, or $47.8 per hour.

Tax Delivery Manager, Global Employer Services - Individual Client Services

Deloitte

Portland, OR • On-site

Full-time

Re-posted 4 days ago


Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

45th of 150 rated financial services


Job description

Are you a delivery-focused tax leader who thrives on individual tax compliance? Do you bring strong risk and quality controls, operational rigor, and the ability to interact with clients on their personal tax matters? If so, this Tax Delivery Manager role in Global Employer Services (GES) Delivery may be a great fit.

Recruiting for this role will end on May 31, 2027.

Work you'll do

As a Tax Delivery Manager in our Global Employer Services - Individual Client Services group, you will

  • Own end-to-end delivery for a portfolio of High Net Worth (HNW) individual compliance engagements (planning through post-filing).
  • Drive workflow, capacity, and management (intake, prioritization, peak-period execution) to meet deadlines.
  • Execute and monitor quality and risk controls, ensuring adherence to firm standards and regulatory requirements.
  • Lead and collaborate with delivery teams to deliver excellent client service to our clients.
  • Partner with engagement leadership on scope/change control, issue escalation, and delivery communications (status, milestones, risks/issues), including return review/signing oversight.

The Team

At Deloitte Tax LLP, our Global Employer Services tax professionals, assist our clients in managing individual income tax obligations including reviewing and signing income tax returns. In addition to managing compliance, the practice consults with clients to minimize tax obligations using effective tax planning. Learn more about Deloitte Tax Global Employer Services.

Qualifications

Required

  • Bachelor's Degree in Accounting, Finance, Business Administration or other relevant degree
  • 5+ years of experience in personal income tax and compliance- specifically High Net Worth tax compliance and planning
  • Ability to travel up to 5% for occasional in-person meetings or training
  • Limited immigration sponsorship may be available
  • One of the following active accreditations obtained:
    • Licensed CPA in state of practice/primary office if eligible to sit for the CPA
    • If not CPA eligible:
      • Licensed Attorney
      • Enrolled Agent

Preferred

  • Proven delivery leadership: manage teams, allocate work, prioritize across competing deadlines, and drive results in a fast-paced model.
  • Strong engagement/project management skills (planning, workflow coordination, issue escalation) across large, complex engagements.
  • Quality-first, deadline-driven approach with strong attention to detail and consistency in execution.
  • Effective client-facing communication (written, verbal, presentation) to run delivery status, align expectations, and support scope discussions.
  • Strong analytical and reporting capabilities with tools such as Excel and PowerPoint (dashboarding tools like QlikView/Tableau a plus); global/cross-cultural experience preferred.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,375 to $215,375.


Qualifications:

Are you a delivery-focused tax leader who thrives on individual tax compliance? Do you bring strong risk and quality controls, operational rigor, and the ability to interact with clients on their personal tax matters? If so, this Tax Delivery Manager role in Global Employer Services (GES) Delivery may be a great fit.

Recruiting for this role will end on May 31, 2027.

Work you'll do

As a Tax Delivery Manager in our Global Employer Services - Individual Client Services group, you will

  • Own end-to-end delivery for a portfolio of High Net Worth (HNW) individual compliance engagements (planning through post-filing).
  • Drive workflow, capacity, and management (intake, prioritization, peak-period execution) to meet deadlines.
  • Execute and monitor quality and risk controls, ensuring adherence to firm standards and regulatory requirements.
  • Lead and collaborate with delivery teams to deliver excellent client service to our clients.
  • Partner with engagement leadership on scope/change control, issue escalation, and delivery communications (status, milestones, risks/issues), including return review/signing oversight.

The Team

At Deloitte Tax LLP, our Global Employer Services tax professionals, assist our clients in managing individual income tax obligations including reviewing and signing income tax returns. In addition to managing compliance, the practice consults with clients to minimize tax obligations using effective tax planning. Learn more about Deloitte Tax Global Employer Services.

Qualifications

Required

  • Bachelor's Degree in Accounting, Finance, Business Administration or other relevant degree
  • 5+ years of experience in personal income tax and compliance- specifically High Net Worth tax compliance and planning
  • Ability to travel up to 5% for occasional in-person meetings or training
  • Limited immigration sponsorship may be available
  • One of the following active accreditations obtained:
    • Licensed CPA in state of practice/primary office if eligible to sit for the CPA
    • If not CPA eligible:
      • Licensed Attorney
      • Enrolled Agent

Preferred

  • Proven delivery leadership: manage teams, allocate work, prioritize across competing deadlines, and drive results in a fast-paced model.
  • Strong engagement/project management skills (planning, workflow coordination, issue escalation) across large, complex engagements.
  • Quality-first, deadline-driven approach with strong attention to detail and consistency in execution.
  • Effective client-facing communication (written, verbal, presentation) to run delivery status, align expectations, and support scope discussions.
  • Strong analytical and reporting capabilities with tools such as Excel and PowerPoint (dashboarding tools like QlikView/Tableau a plus); global/cross-cultural experience preferred.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,375 to $215,375.


Education:Bachelor's DegreeEmployment Type:

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