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Senior Service Delivery Manager Jobs in Oregon (NOW HIRING)

Datavant

Senior Service Delivery Manager

Salem, OR

$94K - $130K/yr

By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. The Sr. Manager, Service Delivery leads ...

Datavant

Senior Service Delivery Manager

Portland, OR

$94K - $130K/yr

By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. The Sr. Manager, Service Delivery leads ...

Stefanini Group

Effective time and project management skills * ITIL Foundations experience a plus (for ITO Service Delivery) * Attendance and schedule adherence are requirements of this position * Some travel will ...

Stefanini Group

Effective time and project management skills * ITIL Foundations experience a plus (for ITO Service Delivery) * Attendance and schedule adherence are requirements of this position * Some travel will ...

Amat

Service Delivery Project Manager

Portland, OR · Hybrid

$88K - $121K/yr

... the Service Delivery strategy * Regularly review progress and monitor impact against targets ... reports to relevant senior stakeholders * Maintain oversight of and manage project risksand ...

Amat

Service Delivery Project Manager

Beaverton, OR · Hybrid

$88K - $121K/yr

... the Service Delivery strategy * Regularly review progress and monitor impact against targets ... reports to relevant senior stakeholders * Maintain oversight of and manage project risksand ...

Amat

Service Delivery Project Manager

Hillsboro, OR · Hybrid

$88K - $121K/yr

... the Service Delivery strategy * Regularly review progress and monitor impact against targets ... reports to relevant senior stakeholders * Maintain oversight of and manage project risksand ...

Datavant

Service Delivery Supervisor

The Dalles, OR

$23.05 - $29.42/hr

Lead a teams, managing workflow and maintaining quality assurance expectations for clients and Service Delivery teams * Documenting information on multiple platforms using two computer monitors.

New

GHX

Delivery Manager II

OR · Remote

$32.21 - $43.26/hr

The Delivery Manager II role provides excellent customer service to both internal and external customers. This position will be responsible for the successful management of customer relationships ...

phData

OR · On-site

Deliver feedback and drive improvements to our overall Managed Services offerings through process ... Act as a trusted advisor to senior client stakeholders (Director and VP level), shaping roadmaps ...

Sysco

Delivery Service Center Supervisor

Portland, OR · On-site

... optimal delivery plans and on-time customer service. * Supervises labor hours and directs labor ... Communicates with Sales Management and Marketing Associates via email and maintains current ...

GHX

Delivery Manager I

OR · Remote

$23.55 - $29.32/hr

The Delivery Manager I role provides excellent customer service to both internal and external customers to help increase the overall adoption and utilization of subscribed Managed Services products ...

Pacific Islands Construction

Service Manager

Antelope, OR · On-site

$70K - $900K/yr

Commercial Roofing - Senior Service Manager Location: Honolulu, Hawaii Job Type: Full-Time Salary: $70,000 - $90,000 Bonus Opportunity: Performance Based Incentive Eligible Are you an experienced ...

Upstart

Funding Delivery Manager

OR · On-site +1

As the Funding Delivery Manager, Auto Loans, you will establish the operational foundation for ... Partner closely with Product, Operations, Capital Markets, Servicing, Compliance, Engineering, and ...

A-dec, Inc.

IT Service Delivery Lead

Newberg, OR · On-site

Overview This position serves as the senior individual contributor and technical expert within the ... Manage day-to-day relationships with endpoint hardware, software licensing, and SaaS vendors; serve ...

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Showing results 1-20

All JobsService Delivery JobsSenior Service Delivery Manager JobsSenior Service Delivery Manager Jobs in Oregon

Senior Service Delivery Manager information

See Oregon salary details

$23.8K

$125K

$222K

How much do senior service delivery manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for senior service delivery manager in Oregon is $125,033.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,300.00 and $153,300.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a senior service delivery manager?

To thrive as a Senior Service Delivery Manager, you need expertise in IT service management, project delivery, stakeholder engagement, and a relevant degree, often supported by ITIL or PMP certifications. Familiarity with ITSM tools like ServiceNow, project management software, and monitoring systems is typically required. Strong leadership, communication, and problem-solving abilities help you build trust with clients and lead teams effectively. These skills ensure efficient service delivery, high customer satisfaction, and the ability to manage complex, high-stakes projects.

How does a senior service delivery manager collaborate with cross-functional teams?

A Senior Service Delivery Manager regularly works with cross-functional teams such as IT, operations, and client services to coordinate the delivery of services according to client requirements and service-level agreements. This often involves facilitating meetings, aligning project timelines, and resolving issues that may arise between departments. Effective communication and stakeholder management are crucial, as the manager acts as a bridge between technical teams and clients, ensuring expectations are met and continuous improvements are implemented. This collaborative approach not only enhances service quality but also builds strong working relationships across the organization.

What is the difference between Senior Service Delivery Manager vs Service Delivery Manager?

AspectSenior Service Delivery ManagerService Delivery Manager
CredentialsTypically requires 5+ years experience, relevant certifications (e.g., ITIL)Usually 3-5 years experience, similar certifications
Work EnvironmentOversees multiple teams, strategic planning, client relationsManages daily service delivery, team coordination
Industry UsageCommon in IT, telecom, and tech sectorsUsed across various service industries

The main difference is that the Senior Service Delivery Manager has more strategic responsibilities and oversees larger teams or accounts, while the Service Delivery Manager focuses on day-to-day operations and service quality. Both roles require similar certifications and are integral in service-focused industries.

What does a senior service delivery manager do?

A Senior Service Delivery Manager oversees the delivery of services to clients, ensuring high standards of quality and efficiency. They coordinate teams, manage client relationships, resolve issues, and ensure that service level agreements (SLAs) are met. Additionally, they analyze performance metrics, implement process improvements, and act as a key point of contact between clients and the organization. Their role is crucial in maintaining customer satisfaction and optimizing service operations.
What are popular job titles related to Senior Service Delivery Manager jobs in Oregon? For Senior Service Delivery Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Senior Service Delivery Manager jobs in Oregon look for? The top searched job categories for Senior Service Delivery Manager jobs in Oregon are:
Senior Service Delivery Manager jobs near you
Infographic showing various Senior Service Delivery Manager job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $125,033 per year, or $60.1 per hour.

Senior Service Delivery Manager

Datavant

Salem, OR

$94K - $130K/yr

Full-time

Re-posted 3 days ago

Datavant rating

7.1

Company rating: 7.1 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

147th of 223 rated it services

Job description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

The Sr. Manager, Service Delivery leads operational execution across one or more assigned sites, ensuring the delivery of timely, high-quality, and compliant ROI services. This leader oversees Supervisors and frontline teams, manages staffing and scheduling, drives operational performance, and ensures adherence to standardized workflows. The Manager serves as the operational heartbeat at the local level—owning throughput, quality, and people management while partnering closely with Workforce Planning, NOC, and regional leadership.

This role requires traveling to Redwood City, CA up to around 50% of the time.

You will:

  • Stabilize execution across multiple sites or portfolios, resolving cross-site bottlenecks and operational risks
  • Serve as the senior point of escalation for complex operational issues (non-customer-facing)
  • Monitor KPIs (TAT, OTD, quality, productivity, aging) and drive corrective action where trends indicate risk
  • Coach and mentor Service Delivery Managers to strengthen leadership capability, performance rigor, and decision-making
  • Support succession planning, readiness, and consistency in performance management practices
  • Partner with Managers and Supervisors to address performance issues and development needs
  • Reinforce standardized workflows and reduce operational drift, particularly during periods of change
  • Support audit readiness and compliance with HIPAA, DMPO, UAD, and internal standards
  • Identify multi-site quality trends and deploy targeted improvement actions
  • Partner with Account Management, Implementation, Workforce Planning, and NOC to support new client onboarding, remodels, and transitions
  • Support integration of global delivery and centralized operating models into Service Delivery
  • Ensure operational readiness for new tools, workflows, and training models
  • Execute and support cross-site continuous improvement initiatives and transformation pilots
  • Maintain and contribute to skills matrices and capacity optimization efforts
  • Act as a connector across Service Delivery, NOC, Training, Workforce Planning, and Shared Services

What you will bring to the table:

  • Experience managing teams in healthcare operations, HIM, or a large-scale production environment
  • Demonstrated ability to coach and develop people leaders
  • Comfort using metrics and dashboards to guide operational decision-making
    Strong understanding of HIPAA and regulated workflows
  • Problem-solving skills and the ability to respond quickly to operational fluctuations
  • Ability to collaborate cross-functionally with NOC, Workforce Planning, Training, and Shared Services

Bonus points if:

  • You have experience with ROI workflows or EMR systems
  • You have led multi-site teams
  • You have experience with Lean or continuous improvement methodologies

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.

The estimated total cash compensation range for this role is:
$94,000—$130,000 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

For more information about how we collect and use your data, please review our Privacy Policy.

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