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Service Delivery Manager Jobs in Oregon (NOW HIRING)

Datavant

Senior Service Delivery Manager

Portland, OR · On-site

$94K - $130K/yr

Coach and mentor Service Delivery Managers to strengthen leadership capability, performance rigor, and decision-making * Support succession planning, readiness, and consistency in performance ...

Datavant

Senior Service Delivery Manager

Salem, OR

$94K - $130K/yr

Coach and mentor Service Delivery Managers to strengthen leadership capability, performance rigor, and decision-making * Support succession planning, readiness, and consistency in performance ...

New

Amat

Service Delivery Project Manager

Hillsboro, OR · Hybrid

$88K - $121K/yr

Manage and engage stakeholders at all levels of the organization and ensure opportunities for staff and wider stakeholders to inform and shape the implementation of the Service Delivery strategy

Amat

Service Delivery Project Manager

Portland, OR · Hybrid

$88K - $121K/yr

Manage and engage stakeholders at all levels of the organization and ensure opportunities for staff and wider stakeholders to inform and shape the implementation of the Service Delivery strategy

Amat

Service Delivery Project Manager

Beaverton, OR · Hybrid

$88K - $121K/yr

Manage and engage stakeholders at all levels of the organization and ensure opportunities for staff and wider stakeholders to inform and shape the implementation of the Service Delivery strategy

UniUni

Delivery Service Partner

Bend, OR · On-site

As a Delivery Service Partner (DSP) Contractor with UniUni, your delivery services company will ... management, and operational expertise. Why Join UniUni? * Abundant and Stable Volume of Deliveries:

Attain Partners

OR · Hybrid

The Enterprise Delivery Manager serves as a senior delivery and strategy leader responsible for organizing and overseeing enterprise-wide data initiatives. This role ensures the successful execution ...

Sysco

Delivery Service Center Supervisor

Portland, OR · On-site

... optimal delivery plans and on-time customer service. * Supervises labor hours and directs labor ... Communicates with Sales Management and Marketing Associates via email and maintains current ...

Lone Wolf Technologies

OR · On-site

$211K/yr

This role does not have direct people management responsibilities. Instead, the Service Delivery Director works cross-functionally with Customer Success, Professional Services, Support, Product ...

GHX

Delivery Manager I

OR · Remote

$23.55 - $29.32/hr

The Delivery Manager I role provides excellent customer service to both internal and external customers to help increase the overall adoption and utilization of subscribed Managed Services products ...

phData

OR · On-site

Role Overview We are looking for a Technical Delivery Manager to join our Elastic Platform Operations (EPO)/Managed Services team. In this role, you will lead and scale the design, implementation ...

Upstart

Funding Delivery Manager

OR · On-site +1

As the Funding Delivery Manager, Auto Loans, you will establish the operational foundation for ... Partner closely with Product, Operations, Capital Markets, Servicing, Compliance, Engineering, and ...

New

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All JobsService Delivery JobsService Delivery Manager JobsService Delivery Manager Jobs in Oregon

Service Delivery Manager information

See Oregon salary details

$30.7K

$99.3K

$169.7K

How much do service delivery manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for service delivery manager in Oregon is $99,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,300.00 and $135,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Delivery Manager, and why are they important?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

What jobs make $3,000 a day?

High-level executive roles such as CEOs, CFOs, and certain specialized consultants can earn $3,000 or more per day, especially in large organizations or consulting firms. Additionally, some highly experienced service delivery managers in industries like IT or management consulting may reach this level through bonuses, profit sharing, or contract work, but such earnings are typically associated with senior leadership or niche expertise. These roles often require extensive experience, advanced certifications, and a strong professional network.

What is the highest paid delivery job?

For a Service Delivery Manager, the highest paid roles typically include senior or executive-level positions such as Director of Service Delivery or Vice President of Service Delivery, which can offer six-figure salaries. These roles often require extensive experience, leadership skills, and certifications like ITIL or PMP, and they oversee large teams and complex service operations.

What are Service Delivery Managers?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do delivery managers get paid?

Delivery managers typically earn between $70,000 and $130,000 annually, depending on experience, industry, and location. They often require strong project management skills and certifications like PMP or Agile methodologies, which can influence salary levels.

Is a service delivery manager a good job?

A service delivery manager oversees the delivery of services to clients, ensuring quality and efficiency. The role typically requires strong communication, problem-solving skills, and knowledge of service management frameworks like ITIL; it can offer good career growth and compensation opportunities depending on the industry and organization.

What Does a Service Delivery Manager Do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

What is the role of a service delivery manager?

A Service Delivery Manager oversees the delivery of services to clients, ensuring that contractual obligations are met and customer satisfaction is maintained. They coordinate between technical teams and clients, manage service performance, and implement process improvements, often using tools like ITIL frameworks. Strong communication, leadership, and problem-solving skills are essential for success in this role.

How does a Service Delivery Manager typically collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.
More about Service Delivery Manager jobs
What are the most commonly searched types of Service Delivery jobs in Oregon? The most popular types of Service Delivery jobs in Oregon are:
What are popular job titles related to Service Delivery Manager jobs in Oregon? For Service Delivery Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Service Delivery Manager jobs in Oregon look for? The top searched job categories for Service Delivery Manager jobs in Oregon are:
What cities in Oregon are hiring for Service Delivery Manager jobs? Cities in Oregon with the most Service Delivery Manager job openings:
Service Delivery Manager jobs near you
Network and Security Service Delivery Manager

Network and Security Service Delivery Manager

Noblesoft Technologies

Portland, OR • On-site

Contractor

Re-posted 6 days ago

Job description

Role: : Network and Security Service Delivery Manager

Location: - Portland, OR
 

Job Description:

A Network and Security Service Delivery Manager oversees the delivery of network and security services, ensuring they align with business needs and service level agreements (SLAs). This role involves managing Customer Expectation, Regular Operations, projects deliverables, handling Major incidents, and driving service improvements. Effective communication, technical expertise, and strong leadership skills are crucial for success. 

Key Responsibilities:

Client Relationship Management:

    1. Build and maintain positive relationships with clients. 
    2. Communicate effectively with clients regarding service delivery, incidents, and projects. 
    3. Gather client feedback and identify opportunities for service improvement. 

Service Delivery Management:

    1. Ensure the seamless delivery of network and security services according to agreed-upon SLAs. 
    2. Manage and optimize the performance of security infrastructure (e.g., Lan/WAN, Wireless Services, Perimeter Security Services, intrusion detection systems). 
    3. Oversee the implementation and maintenance of security policies and procedures. 
    4. Coordinate with internal teams (e.g., infrastructure, operations, security) and external vendors to ensure smooth service delivery. 
    5. Track key performance indicators (KPIs) and metrics related to service delivery. 

Team Leadership and Development:

    1. Provide guidance and support to team members. 
    2. Foster a collaborative and high-performing team environment. 
    3. Identify training needs and facilitate professional development opportunities. 

Project Management:

    1. Lead and manage Network and security-related projects from initiation to completion.  
    2. Ensure projects are delivered on time, within budget, and meet quality standards. 
    3. Manage project risks and issues, escalating as needed. 

Incident and Problem Management:

    1. Act as a point of contact for security incidents and service disruptions. 
    2. Coordinate incident response activities, ensuring timely resolution and communication. 
    3. Conduct root cause analysis (RCA) to prevent future incidents. 

Continuous Improvement:

    1. Identify areas for service improvement and develop initiatives to enhance efficiency and effectiveness. 
    2. Stay up-to-date with industry trends, emerging technologies, and best practices. 
    3. Implement process improvements and automation to optimize service delivery. 

Skills and Qualifications:

  • Strong understanding of network and security principles and technologies (Lan/WAN, Wireless, Firewalls, Load Balancers, intrusion detection/prevention, VPNs, etc.).
  • Proficiency in project management methodologies (e.g., Agile, Waterfall).
  • Excellent communication, interpersonal, and presentation skills.
  • Strong problem-solving and analytical abilities.
  • Ability to work independently and as part of a team.
  • Experience managing teams and fostering a positive work environment.
Relevant certifications (e.g., CISSP, CISM, Security+) are a plus