ZipRecruiter

Log In

1

Service Delivery Manager Jobs in Oregon (NOW HIRING)

Stefanini Group

Effective time and project management skills * ITIL Foundations experience a plus (for ITO Service Delivery) * Attendance and schedule adherence are requirements of this position * Some travel will ...

Stefanini Group

Effective time and project management skills * ITIL Foundations experience a plus (for ITO Service Delivery) * Attendance and schedule adherence are requirements of this position * Some travel will ...

Stefanini Group

Effective time and project management skills * ITIL Foundations experience a plus (for ITO Service Delivery) * Attendance and schedule adherence are requirements of this position * Some travel will ...

Datavant

Senior Service Delivery Manager

Portland, OR

$94K - $130K/yr

Coach and mentor Service Delivery Managers to strengthen leadership capability, performance rigor, and decision-making * Support succession planning, readiness, and consistency in performance ...

Datavant

Senior Service Delivery Manager

Salem, OR

$94K - $130K/yr

Coach and mentor Service Delivery Managers to strengthen leadership capability, performance rigor, and decision-making * Support succession planning, readiness, and consistency in performance ...

Amat

Service Delivery Project Manager

Hillsboro, OR · Hybrid

$88K - $121K/yr

Manage and engage stakeholders at all levels of the organization and ensure opportunities for staff and wider stakeholders to inform and shape the implementation of the Service Delivery strategy

Amat

Service Delivery Project Manager

Portland, OR · Hybrid

$88K - $121K/yr

Manage and engage stakeholders at all levels of the organization and ensure opportunities for staff and wider stakeholders to inform and shape the implementation of the Service Delivery strategy

Amat

Service Delivery Project Manager

Beaverton, OR · Hybrid

$88K - $121K/yr

Manage and engage stakeholders at all levels of the organization and ensure opportunities for staff and wider stakeholders to inform and shape the implementation of the Service Delivery strategy

GHX

Delivery Manager II

OR · Remote

$32.21 - $43.26/hr

The Delivery Manager II role provides excellent customer service to both internal and external customers. This position will be responsible for the successful management of customer relationships ...

Neumo Holdings LLC

Delivery Manager (Remote)

Salem, OR · On-site

The Delivery Manager holds program-level execution accountability for an assigned portfolio and is ... services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company ...

GHX

Delivery Manager I

OR · Remote

$23.55 - $29.32/hr

The Delivery Manager I role provides excellent customer service to both internal and external customers to help increase the overall adoption and utilization of subscribed Managed Services products ...

phData

OR

Role Overview We are looking for a Technical Delivery Manager to join our Elastic Platform Operations (EPO)/Managed Services team. In this role, you will lead and scale the design, implementation ...

Upstart

Funding Delivery Manager

OR · On-site +1

As the Funding Delivery Manager, Auto Loans, you will establish the operational foundation for ... Partner closely with Product, Operations, Capital Markets, Servicing, Compliance, Engineering, and ...

Tyto Athene, LLC

Director of Service Delivery

$175K - $195K/yr

Proven track record managing complex technical programs for U.S. Federal agencies or regulated industries. * Extensive experience with Amazon Web Services (AWS), Microsoft Azure, and Google Cloud ...

Tyto Athene, LLC

Director of Service Delivery

$175K - $195K/yr

Proven track record managing complex technical programs for U.S. Federal agencies or regulated industries. * Extensive experience with Amazon Web Services (AWS), Microsoft Azure, and Google Cloud ...

next page

Showing results 1-20

All JobsService Delivery JobsService Delivery Manager JobsService Delivery Manager Jobs in Oregon

Service Delivery Manager information

See Oregon salary details

$30.7K

$99.3K

$169.7K

How much do service delivery manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for service delivery manager in Oregon is $99,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,300.00 and $135,300.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.
More about Service Delivery Manager jobs
What are the most commonly searched types of Service Delivery jobs in Oregon? The most popular types of Service Delivery jobs in Oregon are:
What are popular job titles related to Service Delivery Manager jobs in Oregon? For Service Delivery Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Service Delivery Manager jobs in Oregon look for? The top searched job categories for Service Delivery Manager jobs in Oregon are:
What cities in Oregon are hiring for Service Delivery Manager jobs? Cities in Oregon with the most Service Delivery Manager job openings:
Service Delivery Manager jobs near you
Infographic showing various Service Delivery Manager job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 62% Full Time, 33% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $99,321 per year, or $47.8 per hour.

Service Delivery Manager I

Stefanini Group

On-site

Full-time

Posted 23 days ago

Job description

Job Responsibilities:
  • Act as Single Point of Contact (SPOC) for client(s)
  • Responsible for day to day delivery of Service Desk, Security Administration, Deskside, Tech Staffing and/or BPO services
  • Provide leadership, direction and coach/mentor team 
  • Implement, monitor and adhere to Best Practices
  • Implement process improvements
  • Manage to Scope of Work and Change of Scopes
  • Assist with new launches or new business with client(s)
  • Assist with invoicing  
Additional Notes:
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills, Licenses, Knowledge, Education and Training Requirements:
  • Bachelor"s degree or four year equivalent preferred
  • Minimum of 2-3 years" experience working in IT or BPO management role or some combination of 2-3 years in IT or BPO operations
  • In-depth understanding of IT or BPO industry dynamics
  • Critical thinking and problem solving skills
  • High tolerance/evolved ability to lead and manage ambiguous situations
  • Excellent relationship skills
  • Superior verbal, written, facility and presentation skills
  • Collaboration and team leadership abilities
  • Effective time and project management skills
  • ITIL Foundations experience a plus (for ITO Service Delivery)
  • Attendance and schedule adherence are requirements of this position
  • Some travel will be required
  • May require additional project-specific training
#LI-ONSITE 
#LI-KG1
Education:NoneEmployment Type: FULL_TIME

Apply