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Service Delivery Director Jobs in Oregon (NOW HIRING)

General Information

Portland, OR · On-site

$224K/yr

Go-To-Market Delivery Director Location: Portland, Oregon Who You'll Work With At Slalom, our Delivery capability is the engine that powers transformation. We are the connective tissue across all ...

... directing the activities associated with delivery. Responsibilities include but are not limited to ... service. * Analyzes live and historical data to ensure accuracy for maintaining optimal delivery ...

Medical Services Director

Portland, OR · On-site

$120K - $125K/yr

... service delivery, to support an integrated, holistic model of student health at the HCC. The ... Provide and direct patient care in accordance with licensure and scope of practice * Lead day-to ...

This role oversees a multi-service account, delivering integrated solutions that require the ... The Account Director creates and manages high performing teams which not only deliver operational ...

This role oversees a multi-service account, delivering integrated solutions that require the ... The Account Director creates and manages high performing teams which not only deliver operational ...

This role oversees a multi-service account, delivering integrated solutions that require the ... The Account Director creates and manages high performing teams which not only deliver operational ...

Dental Director Lane County Community Health Centers is seeking an experienced, mission-driven ... This role will oversee the delivery of comprehensive dental services, establish clinical standards ...

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Showing results 1-20

Service Delivery Director information

See Oregon salary details

$38.6K

$225.2K

How much do service delivery director jobs pay per year?

As of Sep 12, 2026, the average yearly pay for service delivery director in Oregon is $210,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $224,100.00 and $224,100.00 per year, depending on experience, location, and employer.

What does a service delivery director do?

A Service Delivery Director oversees the delivery of services to clients, ensuring that operations run smoothly and meet agreed-upon standards. They manage teams, coordinate with clients, and work to continuously improve service quality and customer satisfaction. Their role often involves setting service level agreements (SLAs), monitoring performance metrics, and resolving any issues that arise. Service Delivery Directors also play a key part in strategic planning, budgeting, and aligning service delivery with organizational goals.

What are the key skills and qualifications needed to thrive as a service delivery director?

To thrive as a Service Delivery Director, you need expertise in service management, project delivery, and a strong background in business or IT, often supported by degrees in management or information technology. Familiarity with ITIL frameworks, service management platforms like ServiceNow, and relevant certifications such as ITIL or PMP is highly valuable. Strong leadership, problem-solving, and communication skills help build relationships with clients and lead diverse teams effectively. These competencies ensure efficient service delivery, consistent client satisfaction, and alignment with organizational goals.

How does a service delivery director typically collaborate with cross-functional teams to ensure client satisfaction?

A Service Delivery Director regularly works with cross-functional teams such as IT, operations, sales, and customer support to oversee the end-to-end delivery of services. This collaboration ensures that client requirements are clearly communicated, projects remain on schedule, and any issues are quickly addressed. Directors often facilitate meetings, align team objectives, and monitor service level agreements to maintain high client satisfaction. Building strong internal relationships and fostering a collaborative culture are essential parts of the role.

What is the difference between Service Delivery Director vs Service Manager?

AspectService Delivery DirectorService Manager
ResponsibilitiesOversees multiple service teams, strategic planning, client relationships, and overall service delivery performanceManages daily service operations, team performance, and customer satisfaction within a specific service area
Required CredentialsTypically requires a bachelor’s degree, relevant certifications (e.g., ITIL), and extensive experience in service managementUsually requires a bachelor’s degree, certifications like ITIL, and experience in service or support roles
Work EnvironmentStrategic, cross-departmental, often executive-level interactionsOperational, team-focused, customer-facing

The Service Delivery Director focuses on strategic oversight and high-level client relationships, while the Service Manager handles daily operations and team management. Both roles require relevant certifications and experience, but differ mainly in scope and level of responsibility.

What are the most commonly searched types of Service Delivery jobs in Oregon?

The most popular types of Service Delivery jobs in Oregon are:

What are popular job titles related to Service Delivery Director jobs in Oregon?

For Service Delivery Director jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Service Delivery Director jobs in Oregon look for?

The top searched job categories for Service Delivery Director jobs in Oregon are:

What cities in Oregon are hiring for Service Delivery Director jobs?

Cities in Oregon with the most Service Delivery Director job openings:

Infographic showing various Service Delivery Director job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $210,365 per year, or $101.1 per hour.

Associate Director, Delivery Center Integration

Portland, OR • On-site

Grant Thornton
Accounting Services • 5 - 10K employees

$216K/yr

Other

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.


Grant Thornton rating

8.3

Company rating: 8.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Grant Thornton is seeking an Associate Director, Delivery Center Integration to join the team. Approved office locations can be found below.

Role Overview

The Associate Director, Delivery Center Integration plays a critical role in building, integrating and optimizing our Global Delivery Center (GDC) ecosystem across EMEA, APAC, and LATAM. This Associate Director-level leader will lead the portfolio of projects/programs driving consistency, standardization across delivery centers with a global delivery workforce to 10,000+ resources.

The ideal candidate is a seasoned IT services expert with proven experience of running a portfolio of transformation programs for building, scaling and integrating multi-region delivery centers at scale. This role requires exceptional knowledge of global delivery center transformation, communication, strong executive presence, and the ability to influence and collaborate with senior leadership across the organization.

Key Responsibilities Global Delivery Center Build and Integration
  • Lead the portfolio of transformation programs for building, scaling and integrating multi-region delivery centers at scale. This includes driving the required consistency, standardization, quality and industrialization across delivery centers
  • Establish and drive stakeholder management and governance including SteerCo’s, monthly quarterly reviews to effectively communicate progress against the program portfolio with the ROI.
  • Develop the GDC Playbook, including operating model, governance, processes, KPIs, knowledge management, and workforce planning across delivery centers.
  • Establish repeatable onboarding playbooks, transition processes, and best practices to support growth to 10,000+ delivery resources across delivery centers.
  • Other duties as assigned.
Qualifications & Experience
  • Bachelor’s degree in IT, Business or another related field; MBA preferred.
  • 10+ years of experience in IT service delivery, shared services, global operations, or managed services environments.
  • Proven experience of running a portfolio of transformation programs for building, scaling and integrating multi-region delivery centers at scale
  • Strong understanding of onshore/nearshore/offshore delivery model, global delivery center operations, global service delivery, and multi-tower integration.
  • Exceptional communication, presentation, and executive-level influencing skills.
  • Should be a hands‑on leader with strong portfolio and program management and a strong bias towards execution.
  • Fluent and professional English—verbal and written.
  • Demonstrated ability to work in complex, multinational environments and collaborate effectively with senior leadership.
  • Experience in high‑growth environments with large‑scale ramp‑ups (500+ - 1000 resources).
Personal Attributes
  • Strong executive presence with the ability to lead strategic discussions at the Director and Managing Director level.
  • Highly collaborative, diplomatic, and influential—able to align diverse teams toward common goals.
  • Structured, process-oriented, and able to build scalable operational frameworks.
  • Comfortable working in fast‑paced environments with aggressive growth targets.
  • High degree of cultural awareness and ability to operate across multiple geographies. The base salary range for this position is between $14,000 and $216,000. Placement within the pay range is at Grant Thornton’s discretion, and it is based on multiple factors, including but not limited to, job -related knowledge/skills, experience, business needs, progression within the role, geographic location, and internal equity. At Grant Thornton, compensation decisions are dependent upon the facts and circumstances of each position and candidate.
About Us

At Grant Thornton, we believe in making business more personal and building trust into every result – for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It’s what makes us different, and we think being different makes us better.

In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services - and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.

In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.

Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.

About the Team

The team you’re about to join is ready to help you thrive. Here’s how:

Here’s what you can expect next:
  • Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work the way that it best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least three days per week, either at a GT office or client site.
  • Here, you are supported to prioritize your overall well-being through work‑life integration options that work best for you and those in your household.
  • We understand that your needs, responsibilities and experiences are different — and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at www.gt.com/careers
  • When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we’re taking action for diversity, equity & inclusion at www.gt.com/careers
Benefits:

We understand that your needs, responsibilities and experiences are different, and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits

  • Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period.
  • Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation. Additional Details: It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact HRHelp@us.gt.com. For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For Massachusetts Applicants only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Grant Thornton does not require or administer lie detector tests as a condition of employment or continued employment.
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About Grant Thornton

Sourced by ZipRecruiter

At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better.

Industry

Accounting services

Company size

5,001 - 10,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1924