Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are seeking an experienced Infrastructure Delivery Manager to support the execution of ...
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are seeking an experienced Infrastructure Delivery Manager to support the execution of ...
Service Delivery Specialist-SMB
Independence, OH · On-site
$52K - $95K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Service Delivery Specialist At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that ... This role manages the deployment and activation of T-Mobile telecommunications products and ...
Service Delivery Specialist-SMB
Independence, OH · On-site
$52K - $95K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Service Delivery Specialist At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that ... This role manages the deployment and activation of T-Mobile telecommunications products and ...
The team collaborates with practitioners across Deloitte's different service offerings to deliver ... Managing project workstreams, delivery teams, timelines, risks, and client communications ...
The team collaborates with practitioners across Deloitte's different service offerings to deliver ... Managing project workstreams, delivery teams, timelines, risks, and client communications ...
Service Delivery Specialist-SMB
Independence, OH · On-site
$52K - $95K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Job Overview The Service Delivery Specialist is responsible for executing B2B service deliveries ... This role manages the deployment and activation of T-Mobile telecommunications products and ...
Service Delivery Specialist-SMB
Independence, OH · On-site
$52K - $95K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Job Overview The Service Delivery Specialist is responsible for executing B2B service deliveries ... This role manages the deployment and activation of T-Mobile telecommunications products and ...
The team collaborates with practitioners across Deloitte's different service offerings to deliver ... Managing project workstreams, delivery teams, timelines, risks, and client communications ...
The team collaborates with practitioners across Deloitte's different service offerings to deliver ... Managing project workstreams, delivery teams, timelines, risks, and client communications ...
From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value ...
From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value ...
Territory Delivery Manager
Wilmington, OH · On-site
Territory Delivery Manager Position Summary To serve our internal and external customers by ... Surveys accounts within territory to ensure service and equipment meets or exceeds established ...
Territory Delivery Manager
Wilmington, OH · On-site
Territory Delivery Manager Position Summary To serve our internal and external customers by ... Surveys accounts within territory to ensure service and equipment meets or exceeds established ...
Infra Delivery Manager
New Albany, OH · On-site
Medical
Dental
Vision
Life
Retirement
PTO
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... Managing and developing teams of technicians and engineers, providing both technical and leadership ...
Infra Delivery Manager
New Albany, OH · On-site
Medical
Dental
Vision
Life
Retirement
PTO
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... Managing and developing teams of technicians and engineers, providing both technical and leadership ...
Territory Delivery Manager
Wilmington, OH · On-site
Territory Delivery Manager Position Summary To serve our internal and external customers by ... Surveys accounts within territory to ensure service and equipment meets or exceeds established ...
Territory Delivery Manager
Wilmington, OH · On-site
Territory Delivery Manager Position Summary To serve our internal and external customers by ... Surveys accounts within territory to ensure service and equipment meets or exceeds established ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... You will be responsible for managing a group of technicians who are installing and building server ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... You will be responsible for managing a group of technicians who are installing and building server ...
From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value ...
From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value ...
Infra Delivery Manager
New Albany, OH · On-site
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... You will be responsible for managing a group of technicians who are installing and building server ...
Infra Delivery Manager
New Albany, OH · On-site
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... You will be responsible for managing a group of technicians who are installing and building server ...
Senior Manager IT - Delivery Manager
Beachwood, OH · On-site
Medical
Retirement
The Order-to-Service (O2S) Delivery Manager leads the delivery team responsible for turning Eaton's post-order data into a customer advantage. Reporting to the Commercial & Business Transformation ...
Senior Manager IT - Delivery Manager
Beachwood, OH · On-site
Medical
Retirement
The Order-to-Service (O2S) Delivery Manager leads the delivery team responsible for turning Eaton's post-order data into a customer advantage. Reporting to the Commercial & Business Transformation ...
Appliance Delivery and Installation Supervisor
Columbus, OH · On-site
Medical
Dental
Vision
Life
Retirement
PTO
... Delivery and Installation Supervisor . Schedule: Monday - Friday 7:30 am to 4:30 pm, or until route ... Excellent customer service skills. * Excellent time management, organizational skills, leadership ...
Appliance Delivery and Installation Supervisor
Columbus, OH · On-site
Medical
Dental
Vision
Life
Retirement
PTO
... Delivery and Installation Supervisor . Schedule: Monday - Friday 7:30 am to 4:30 pm, or until route ... Excellent customer service skills. * Excellent time management, organizational skills, leadership ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... You will be responsible for managing a group of technicians who are installing and building server ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... You will be responsible for managing a group of technicians who are installing and building server ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... You will be responsible for managing a group of technicians who are installing and building server ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... You will be responsible for managing a group of technicians who are installing and building server ...
Infra Delivery Manager
New Albany, OH · On-site
Medical
Dental
Vision
Life
Retirement
PTO
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... Managing and developing teams of technicians and engineers, providing both technical and leadership ...
Infra Delivery Manager
New Albany, OH · On-site
Medical
Dental
Vision
Life
Retirement
PTO
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... Managing and developing teams of technicians and engineers, providing both technical and leadership ...
Appliance Delivery and Installation Supervisor
Columbus, OH · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Excellent customer service skills. * Excellent time management, organizational skills,leadership, and problem-solving skills. * Ability to work well under pressure, meeting multiple and sometimes ...
Appliance Delivery and Installation Supervisor
Columbus, OH · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Excellent customer service skills. * Excellent time management, organizational skills,leadership, and problem-solving skills. * Ability to work well under pressure, meeting multiple and sometimes ...
Lead and collaborate with delivery teams to deliver excellent client service to our clients ... In addition to managing compliance, the practice consults with clients to minimize tax obligations ...
Lead and collaborate with delivery teams to deliver excellent client service to our clients ... In addition to managing compliance, the practice consults with clients to minimize tax obligations ...
Appliance Delivery and Installation Supervisor
Columbus, OH · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Excellent customer service skills. * Excellent time management, organizational skills,leadership, and problem-solving skills. * Ability to work well under pressure, meeting multiple and sometimes ...
Appliance Delivery and Installation Supervisor
Columbus, OH · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Excellent customer service skills. * Excellent time management, organizational skills,leadership, and problem-solving skills. * Ability to work well under pressure, meeting multiple and sometimes ...
Service Delivery Manager information
See Ohio salary details
$27.6K - $38.9K
5% of jobs
$38.9K - $50.3K
12% of jobs
$54.8K is the 25th percentile. Wages below this are outliers.
$50.3K - $61.7K
20% of jobs
$61.7K - $73K
12% of jobs
The median wage is $75.3K / yr.
$73K - $84.4K
5% of jobs
$84.4K - $95.8K
7% of jobs
$95.8K - $107.1K
6% of jobs
$116.4K is the 75th percentile. Wages above this are outliers.
$107.1K - $118.5K
9% of jobs
$118.5K - $129.9K
12% of jobs
$129.9K - $141.2K
9% of jobs
$141.2K - $152.6K
3% of jobs
$27.6K
$89.3K
$152.6K
How much do service delivery manager jobs pay per year?
As of Aug 19, 2026, the average yearly pay for service delivery manager in Ohio is $89,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,100.00 and $121,700.00 per year, depending on experience, location, and employer.
What is a service delivery manager?
Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.
What does a service delivery manager do?
Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.
What skills and qualifications are needed to be a service delivery manager?
To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.
How does a service delivery manager collaborate with cross-functional teams to ensure project success?
A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.
What is the difference between Service Delivery Manager vs Project Manager?
| Aspect | Service Delivery Manager | Project Manager |
|---|---|---|
| Primary Focus | Overseeing ongoing service delivery and client satisfaction | Planning, executing, and closing specific projects |
| Certifications | ITIL, PMP, or similar | PMP, PRINCE2, or similar |
| Work Environment | Client-facing, operational teams | Project teams, temporary or cross-functional |
| Industry Usage | IT, telecom, managed services | Construction, IT, engineering, various industries |
The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.
How much do service delivery managers make?
Service Delivery Managers in California typically earn between $90,000 and $140,000 annually, depending on experience, industry, and company size. Salaries can also include bonuses and benefits, with higher compensation often associated with certifications like ITIL or PMP and experience managing large teams or complex projects.
More about Service Delivery Manager jobs
What are the most commonly searched types of Service Delivery jobs in Ohio?
The most popular types of Service Delivery jobs in Ohio are:
What are popular job titles related to Service Delivery Manager jobs in Ohio?
For Service Delivery Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Service Delivery Manager jobs in Ohio look for?
The top searched job categories for Service Delivery Manager jobs in Ohio are:
What cities in Ohio are hiring for Service Delivery Manager jobs?
Cities in Ohio with the most Service Delivery Manager job openings:
Job description
Job Summary:
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are seeking an experienced Infrastructure Delivery Manager to support the execution of infrastructure initiatives across data center, network, compute, and cloud environments.
Responsibilities:
• Drive day-to-day delivery of infrastructure initiatives aligned to quarterly plans.
• Coordinate with Infrastructure Engineering teams (network, compute, storage, cloud, data center operations).
• Track risks, dependencies, and blockers; support issue resolution.
• Ensure infrastructure deliverables meet agreed technical and operational requirements.
• Maintain outcome ownership focused on tangible delivery results.
• Create and maintain Capabilities and Epics in Jira to represent infrastructure scope.
• Structure work to support quarterly delivery goals.
• Maintain accurate status, milestones, and dependencies in Jira.
• Ensure tooling reflects execution health and progress.
• Coordinate with infrastructure vendors including cabling and installation partners.
• Support vendor scheduling, deliverables, and issue escalation.
• Ensure vendor work aligns with delivery timelines.
• Collaborate with Facilities, Procurement, Infrastructure Engineering, Product Owners, Supply Chain TPMs, and Operations Project Management.
• Manage quarterly financial execution in Clarity PPM including forecasts and actuals.
• Support PO creation, tracking, and alignment with approved funding.
• Manage invoice tracking, accruals, and reconciliation with Finance partners.
• Maintain rolling quarterly forecasts adjusted for delivery changes.
• Ensure financial data is accurate, timely, and auditable.
• Provide regular delivery status updates.
• Communicate risks and constraints proactively.
• Maintain transparency through structured reporting.
Qualifications:
Required:
• 6+ years of experience in infrastructure delivery or technical project management.
• Strong understanding of networking, data center, compute, storage, and cloud platforms.
• Hands-on experience with Jira and Clarity PPM.
• Experience coordinating vendors and managing financial execution.
• Strong communication and organizational skills.
Company:
Ampcus is a global business, technology consulting and an staff augmentation firm specializing in AI/ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management. Founded in 2004, the company is headquartered in Chantilly, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are seeking an experienced Infrastructure Delivery Manager to support the execution of infrastructure initiatives across data center, network, compute, and cloud environments.
Responsibilities:
• Drive day-to-day delivery of infrastructure initiatives aligned to quarterly plans.
• Coordinate with Infrastructure Engineering teams (network, compute, storage, cloud, data center operations).
• Track risks, dependencies, and blockers; support issue resolution.
• Ensure infrastructure deliverables meet agreed technical and operational requirements.
• Maintain outcome ownership focused on tangible delivery results.
• Create and maintain Capabilities and Epics in Jira to represent infrastructure scope.
• Structure work to support quarterly delivery goals.
• Maintain accurate status, milestones, and dependencies in Jira.
• Ensure tooling reflects execution health and progress.
• Coordinate with infrastructure vendors including cabling and installation partners.
• Support vendor scheduling, deliverables, and issue escalation.
• Ensure vendor work aligns with delivery timelines.
• Collaborate with Facilities, Procurement, Infrastructure Engineering, Product Owners, Supply Chain TPMs, and Operations Project Management.
• Manage quarterly financial execution in Clarity PPM including forecasts and actuals.
• Support PO creation, tracking, and alignment with approved funding.
• Manage invoice tracking, accruals, and reconciliation with Finance partners.
• Maintain rolling quarterly forecasts adjusted for delivery changes.
• Ensure financial data is accurate, timely, and auditable.
• Provide regular delivery status updates.
• Communicate risks and constraints proactively.
• Maintain transparency through structured reporting.
Qualifications:
Required:
• 6+ years of experience in infrastructure delivery or technical project management.
• Strong understanding of networking, data center, compute, storage, and cloud platforms.
• Hands-on experience with Jira and Clarity PPM.
• Experience coordinating vendors and managing financial execution.
• Strong communication and organizational skills.
Company:
Ampcus is a global business, technology consulting and an staff augmentation firm specializing in AI/ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management. Founded in 2004, the company is headquartered in Chantilly, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
About Ampcus
Sourced by ZipRecruiter
Ampcus Inc. is a ISO 20000, ISO 27000, ISO 9001, CMMI DEV/3 SM and CMMI SVC/3 SM certified global provider of a broad range of Technology and Business consulting services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, client goals become our goals. Their success is our satisfaction. It’s why our clients sleep well at night. We believe that the success of an engagement is determined by strong project management, as well as clear communication and mutual commitment working collaboratively. Our methodology begins with listening to the customer about their needs, then working with their team to gain a clear understanding of the requirements, while providing knowledge transfer of best practices for the organization.
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Chantilly, VA, US
Year founded
2004