Columbus, OH · On-site
Service Delivery Manager Location: Columbus is preferred, also open to Minnetonka, MN, or Chicago, IL Contract to Hire This team supports ACH, EDI, mainframe Wire components, and Integrated ...
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Columbus, OH · On-site
Service Delivery Manager Location: Columbus is preferred, also open to Minnetonka, MN, or Chicago, IL Contract to Hire This team supports ACH, EDI, mainframe Wire components, and Integrated ...
Cincinnati, OH · On-site +1
$103K - $242K/yr
About the job you\'re considering The Service Delivery Manager (SDM) is responsible for end-to-end service delivery, operational excellence, and client satisfaction across a complex application and ...
Cincinnati, OH · On-site +1
$103K - $242K/yr
About the job you\'re considering The Service Delivery Manager (SDM) is responsible for end-to-end service delivery, operational excellence, and client satisfaction across a complex application and ...
The Service Delivery Manager will lead support teams, manage vendors and stakeholders, drive operational excellence, and ensure services are delivered in line with agreed SLAs, KPIs, compliance ...
The Service Delivery Manager will lead support teams, manage vendors and stakeholders, drive operational excellence, and ensure services are delivered in line with agreed SLAs, KPIs, compliance ...
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Cleveland, OH · On-site
$75K - $90K/yr
The Client Experience & Service Delivery Manager owns the quality, consistency, and reliability of Accellis service delivery across both Service Desk and Dedicated IT clients. This role ensures ...
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Cleveland, OH · On-site
$75K - $90K/yr
The Client Experience & Service Delivery Manager owns the quality, consistency, and reliability of Accellis service delivery across both Service Desk and Dedicated IT clients. This role ensures ...
Description This role will be onsite at our Easton office in Columbus, OH preferred (or in Minnetonka, MN or Charlotte, NC or Dallas, TX) The Sr Service Delivery Manager, Software. for the IT CLOCS ...
Description This role will be onsite at our Easton office in Columbus, OH preferred (or in Minnetonka, MN or Charlotte, NC or Dallas, TX) The Sr Service Delivery Manager, Software. for the IT CLOCS ...
Description This role will be onsite at our Easton office in Columbus, OH preferred (or in Minnetonka, MN or Charlotte, NC or Dallas, TX) The Sr Service Delivery Manager, Software. for the IT CLOCS ...
Description This role will be onsite at our Easton office in Columbus, OH preferred (or in Minnetonka, MN or Charlotte, NC or Dallas, TX) The Sr Service Delivery Manager, Software. for the IT CLOCS ...
Description This role will be onsite at our Easton office in Columbus, OH preferred (or in Minnetonka, MN or Charlotte, NC or Dallas, TX) The Sr Service Delivery Manager, Software. for the IT CLOCS ...
Description This role will be onsite at our Easton office in Columbus, OH preferred (or in Minnetonka, MN or Charlotte, NC or Dallas, TX) The Sr Service Delivery Manager, Software. for the IT CLOCS ...
Columbus, OH · On-site
$102K - $208K/yr
Description This role will be onsite at our Easton office in Columbus, OH preferred (or in Minnetonka, MN or Charlotte, NC or Dallas, TX) The Sr Service Delivery Manager, Software. for the IT CLOCS ...
Columbus, OH · On-site
$102K - $208K/yr
Description This role will be onsite at our Easton office in Columbus, OH preferred (or in Minnetonka, MN or Charlotte, NC or Dallas, TX) The Sr Service Delivery Manager, Software. for the IT CLOCS ...
Huntington National Bank is seeking a Sr Service Delivery Manager for their IT CLOCS Team. This role involves managing the design, development, integration, and support of applications while ensuring ...
Huntington National Bank is seeking a Sr Service Delivery Manager for their IT CLOCS Team. This role involves managing the design, development, integration, and support of applications while ensuring ...
Columbus, OH · On-site
$140K - $150K/yr
... Service Ownership (Across Towers/Portfolios) • Drive integrated delivery across various ... Management & Business Alignment • Understand client business priorities (Utilities domain grid ...
New
Columbus, OH · On-site
$140K - $150K/yr
... Service Ownership (Across Towers/Portfolios) • Drive integrated delivery across various ... Management & Business Alignment • Understand client business priorities (Utilities domain grid ...
New
Managing ticket queues, monitoring service level agreement adherence, and implementing support ... We tailor our delivery models to align to each client's objectives, environment, and operational ...
Managing ticket queues, monitoring service level agreement adherence, and implementing support ... We tailor our delivery models to align to each client's objectives, environment, and operational ...
Our extensive range of services include supply chain design and innovation, warehousing, efficient ... POSITION SUMMARY The Delivery Manager serves as the single point of accountability for customer ...
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Our extensive range of services include supply chain design and innovation, warehousing, efficient ... POSITION SUMMARY The Delivery Manager serves as the single point of accountability for customer ...
Lockbourne, OH · On-site
Our extensive range of services include supply chain design and innovation, warehousing, efficient ... POSITION SUMMARY The Delivery Manager serves as the single point of accountability for customer ...
Lockbourne, OH · On-site
Our extensive range of services include supply chain design and innovation, warehousing, efficient ... POSITION SUMMARY The Delivery Manager serves as the single point of accountability for customer ...
Position Summary Oversees all project managers, release train Engineers (RTEs), and scrum masters, ensuring disciplined, predictable, highquality delivery across businesscritical initiatives.
Position Summary Oversees all project managers, release train Engineers (RTEs), and scrum masters, ensuring disciplined, predictable, highquality delivery across businesscritical initiatives.
Hilliard, OH · On-site
$85/hr
Delivery Manager to Own delivery for multiple projects ... Oversee Application Management Services including L1L2L3 support incidentproblemchange management ...
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Hilliard, OH · On-site
$85/hr
Delivery Manager to Own delivery for multiple projects ... Oversee Application Management Services including L1L2L3 support incidentproblemchange management ...
SEWS - Ohio Customer Service Center (Marysville, OH) BASIC PURPOSE: Manage customer relations and delivery operations to ensure on-time product delivery, strong customer and internal relationships ...
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SEWS - Ohio Customer Service Center (Marysville, OH) BASIC PURPOSE: Manage customer relations and delivery operations to ensure on-time product delivery, strong customer and internal relationships ...
West Chester, OH · On-site
Serve guests and deliver in a timely manner and with genuine enthusiasm, following our best known methods * Assist in keeping our restaurant sparkling clean and safe * Help out the in-store team with ...
West Chester, OH · On-site
Serve guests and deliver in a timely manner and with genuine enthusiasm, following our best known methods * Assist in keeping our restaurant sparkling clean and safe * Help out the in-store team with ...
Marysville, OH · On-site
SEWS - Ohio Customer Service Center (Marysville, OH) BASIC PURPOSE: Manage customer relations and delivery operations to ensure on-time product delivery, strong customer and internal relationships ...
Marysville, OH · On-site
SEWS - Ohio Customer Service Center (Marysville, OH) BASIC PURPOSE: Manage customer relations and delivery operations to ensure on-time product delivery, strong customer and internal relationships ...
Independence, OH · On-site
The Service Delivery Manager is accountable for day to day product operations and performance ... Responsible for the local Service Level Agreement. * They are accountable for incident & request ...
Independence, OH · On-site
The Service Delivery Manager is accountable for day to day product operations and performance ... Responsible for the local Service Level Agreement. * They are accountable for incident & request ...
SEWS - Ohio Customer Service Center (Marysville, OH) BASIC PURPOSE: Manage customer relations and delivery operations to ensure on-time product delivery, strong customer and internal relationships ...
SEWS - Ohio Customer Service Center (Marysville, OH) BASIC PURPOSE: Manage customer relations and delivery operations to ensure on-time product delivery, strong customer and internal relationships ...
| Aspect | Temporary Service Delivery Manager | Service Delivery Coordinator |
|---|---|---|
| Credentials | Relevant certifications (e.g., ITIL, PMP), experience in service management | Basic industry certifications, customer service experience |
| Work Environment | Oversees service teams, manages client relationships, often in dynamic settings | Supports service teams, coordinates schedules, handles client communications |
| Employer & Industry Usage | Used in IT, telecom, and tech industries for project-based roles | Common in service industries like IT, healthcare, and customer support |
The Temporary Service Delivery Manager typically has more responsibility for managing teams and client relationships, requiring relevant certifications and experience. The Service Delivery Coordinator focuses on supporting service delivery processes and coordination. Both roles are essential in service industries but differ in scope and seniority.
Contractor
Re-posted 20 days ago
Service Delivery Manager
Location: Columbus is preferred, also open to Minnetonka, MN, or Chicago, IL
Contract to Hire
This team supports ACH, EDI, mainframe Wire components, and Integrated Payables.
PEP+ skills are a must for this role
Mainframe knowledge is a must
This role has an agile kanban team of several mainframe developers, BSAs, and QA resources.
The team does both Business Discretionary work along with all the Production Support activities.
Fast-paced environment, need to be able to multitask
Able to develop strong relationships with key stakeholders/vendors
Ability to take charge and lead the team
Note - PEP+ (Payment Engine Plus) is a Fiserv core payments processing system used primarily by banks and financial institutions to process ACH and other electronic payments.
Rachael
IT Services | Development | Staffing
URL: http:/www.sidramtech.com |
Email: rachael@sidramtech.com
Direct: 4705239688
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