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Service Advisor Fca Stellantis Jobs (NOW HIRING)

Service Advisor

Saint James, NY · On-site

$17 - $25/hr

Description Smith Haven Chrysler Jeep Dodge Ram is seeking an experienced service advisor ! We are ... Free College Education through Stellantis Degrees at Work Program! * Paid on the job Training!

Service Advisor

Saint James, NY · On-site

$17 - $25/hr

Description Smith Haven Mazda is seeking an experienced service advisor ! We are a very busy ... Free College Education through Stellantis Degrees at Work Program! * Paid on the job Training!

Previous experience as an FCA Service Advisor is a plus but not required. * Good communication and customer service skills. * Computer competency and basic math skills. * Self-motivated with the ...

Previous experience as an FCA Service Advisor is a plus but not required. * Good communication and customer service skills. * Computer competency and basic math skills. * Self-motivated with the ...

Previous experience as an FCA Service Advisor is a plus but not required. * Good communication and customer service skills. * Computer competency and basic math skills. * Self-motivated with the ...

Previous experience as an FCA Service Advisor is a plus but not required. * Good communication and customer service skills. * Computer competency and basic math skills. * Self-motivated with the ...

Previous experience as an FCA Service Advisor is a plus but not required. * Good communication and customer service skills. * Computer competency and basic math skills. * Self-motivated with the ...

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Service Advisor Fca Stellantis information

See salary details

$12

$25

$45

How much do service advisor fca stellantis jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for service advisor fca stellantis in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

How does a Service Advisor at FCA Stellantis typically interact with technicians and customers to ensure a smooth service process?

As a Service Advisor at FCA Stellantis, you act as the main point of contact between customers and the service department. Your role involves clearly communicating customer concerns to technicians, updating customers on repair progress, and explaining service recommendations in an understandable way. Daily, you’ll coordinate with technicians to clarify job orders, prioritize repair schedules, and ensure quality standards are met. Effective communication and organizational skills are essential for managing multiple cases and providing a positive customer experience. This collaborative environment helps build trust and supports both customer satisfaction and team efficiency.

What is the difference between Service Advisor Fca Stellantis vs Service Writer Fca Stellantis?

AspectService Advisor Fca StellantisService Writer Fca Stellantis
CredentialsCustomer service skills, automotive knowledge, certificationsCustomer service skills, automotive knowledge, certifications
Work EnvironmentDealership service department, interacting with customers and techniciansDealership service department, interacting with customers and technicians
Employer & IndustryFCA Stellantis dealerships, automotive service industryFCA Stellantis dealerships, automotive service industry

Both Service Advisor and Service Writer roles at FCA Stellantis involve customer interaction, vehicle repair scheduling, and technical knowledge. The main difference is that Service Advisors often provide technical explanations and vehicle assessments, while Service Writers focus on documenting customer concerns and processing service orders. Both positions require strong communication skills and automotive familiarity, making them closely related but with distinct responsibilities within the dealership service team.

What are the key skills and qualifications needed to thrive as a Service Advisor at FCA Stellantis, and why are they important?

To thrive as a Service Advisor at FCA Stellantis, you need automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (such as CDK or Reynolds & Reynolds), OEM service software, and understanding of warranty processes are crucial. Strong communication, problem-solving abilities, and organizational skills help build trust with customers and manage multiple tasks efficiently. These skills ensure accurate service recommendations, customer satisfaction, and smooth workflow within the dealership environment.

What does a Service Advisor do at FCA Stellantis?

A Service Advisor at FCA Stellantis acts as the main point of contact between customers and the service department. They are responsible for greeting customers, understanding their vehicle issues, and communicating repair and maintenance needs to technicians. Service Advisors also provide estimates, explain necessary repairs, and ensure customer satisfaction throughout the service process. Their role requires strong communication and organizational skills, as well as a good understanding of automotive systems.
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What are the most commonly searched types of Service Advisor Fca Stellantis jobs? The most popular types of Service Advisor Fca Stellantis jobs are:
What job categories do people searching Service Advisor Fca Stellantis jobs look for? The top searched job categories for Service Advisor Fca Stellantis jobs are:

$17 - $25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 12 days ago


Job description

Job Type
Full-time, Part-time
Description
Smith Haven Mazda is seeking an experienced service advisor! We are a very busy dealership with no shortage of earning opportunity!
*** This is a commission based job with a base pay of $17-25 per hour + monthly commissions***
Responsible for various tasks in the service department:
  • Talking to customers
  • Creating work orders and repair orders
  • Checking customers in and out of service
  • Logging customer and vehicle information into the computer
  • Provide accurate repair cost
  • Provide status updates on repairs
  • Obtain Customer approval for repairs

This is an exciting opportunity to join a great company with generous employee benefits and a great work culture; working closely with the service techs, new and used car departments on a daily basis. Benefits include access to:
  • Medical, Vision and Dental insurance!
  • 401K Plan with Employer Match!
  • Free College Education through Stellantis Degrees at Work Program!
  • Paid on the job Training!

Requirements
  • Ability to multitask effectively
  • Strong Customer Service Skills
  • Strong selling skills
  • Basic knowledge of Vehicle Maintenance & Repair
  • Ability to generate high CSI scores

Salary Description
$17-25/hr Salary plus Commissions