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Freelance Service Advisor Fca Stellantis Jobs (NOW HIRING)

Bill Volz's Westchester

Service Advisor

Cortlandt Manor, NY · On-site

$64K - $100K/yr

Experienced FCA-Stellantis Service Advisor/Writer About Us Volz Auto Group is a family owned and operated, well-established growing dealership under a 4 dealer umbrella. Choosing us means you'll work ...

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Freelance Service Advisor Fca Stellantis information

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How much do freelance service advisor fca stellantis jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for freelance service advisor fca stellantis in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What does a freelance service advisor for FCA Stellantis do?

A Freelance Service Advisor for FCA Stellantis acts as the main point of contact between customers and the service department at authorized FCA Stellantis dealerships or service centers. Their primary duties include greeting customers, understanding their vehicle concerns, explaining recommended repairs and maintenance, and providing estimates. As freelancers, they may work on a contract basis for multiple dealerships or service centers, ensuring flexibility and variety in their work environment. They are knowledgeable about Stellantis vehicles, customer service, and service processes, helping ensure customer satisfaction and efficient workflow.

What are the key skills and qualifications needed to thrive as a freelance service advisor for FCA Stellantis, and why are they important?

To excel as a Freelance Service Advisor for FCA Stellantis, you should have solid automotive knowledge, experience in customer service, and familiarity with service department operations, often backed by relevant certifications or prior dealership experience. Proficiency with dealership management systems (DMS), scheduling software, and FCA Stellantis-specific diagnostic tools is typically required. Strong interpersonal skills, effective communication, and the ability to handle pressure help build trust with customers and ensure smooth service delivery. These competencies are vital for delivering high-quality customer experiences and maintaining service department efficiency in a dynamic automotive environment.

What are some common challenges faced by a freelance service advisor for FCA Stellantis, and how can they be addressed?

As a Freelance Service Advisor for FCA Stellantis, one common challenge is efficiently managing varying workloads from multiple dealerships or clients, often with differing processes and expectations. Building strong organizational skills and clear communication channels with each client can help mitigate confusion and ensure high-quality service. Additionally, staying current with FCA Stellantis’ latest technical updates and service protocols is crucial, as these manufacturers frequently introduce new technology and service requirements. Proactively participating in manufacturer training and networking with other advisors can further enhance your ability to provide expert guidance.

What is the difference between Freelance Service Advisor Fca Stellantis vs Service Advisor at a dealership?

AspectFreelance Service Advisor Fca StellantisService Advisor at a dealership
CredentialsRelevant certifications, experience in FCA Stellantis brandsSame certifications, dealership-specific training
Work EnvironmentRemote or client-based, flexible hoursOn-site at dealership, fixed hours
Employer & Industry UsageIndependent or contract work within automotive serviceDealerships within automotive industry
Search & Comparison IntentFreelance service advisor roles, flexible automotive jobsTraditional dealership service advisor roles

Both roles require automotive service knowledge and certifications. The main difference lies in the work environment: freelance service advisors work independently, often remotely, while dealership service advisors are employed on-site at a dealership. Your choice depends on whether you prefer flexible, independent work or a structured dealership setting.

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Freelance Service Advisor Fca Stellantis jobs near you

Service Advisor FCA-Stellantis

Bill Volz's Westchester Auto Corp

Cortlandt Manor, NY • On-site

$61K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

Job description

Description

Experienced FCA-Stellantis Service Advisor/Writer 

What We Offer

  • Long- term Growth Opportunities
  • Medical, Dental, and Vision Insurance 
  • 401k match
  • Additional benefits
  • Competitive pay

Requirements

 Duties: 

  • Assist customer in ascertaining their automotive needs and advising them of repair options while assisting customer with any questions or concerns through the invoice process.
  • Consult with customer on applicable service specials.
  • Gather and decode customer information to effectively and accurately relay concerns to technicians.
  • Document services declined and advise customer of current and future needs to their vehicle.
  • Foster and promote a safe and healthy work environment, maintaining safe work practices at all times.
  • Maintain excellent CSI scores through constant communication with customers during and after service visits to satisfy all customer needs.
  • Build strong relationships with the customers.


Requirements:

- Previous experience as a Service Writer preferred or automotive experience.
- Strong communication and customer service skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Detail-oriented with excellent organizational skills
- Proficient computer skills for creating work orders and maintaining records

- Valid driver's license and clean driving record

- Willing to submit to pre-employment drug screen and background check


Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.



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