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Service Administrator Jobs in Minnesota (NOW HIRING)

Securitas Technology

Services Administrator

Shakopee, MN · On-site

$19 - $25.50/hr

Service Dispatch Specialist I (Service Call Intake) Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize ...

Securitas Technology

Services Administrator

Saint Paul, MN · On-site

$18 - $24/hr

Service Dispatch Specialist I (Service Call Intake) Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize ...

Securitas Technology

Services Administrator

Prior Lake, MN · On-site

$18.25 - $24.25/hr

Service Dispatch Specialist I (Service Call Intake) Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize ...

Securitas Technology

Services Administrator

Minneapolis, MN · On-site

$18.50 - $24.75/hr

Service Dispatch Specialist I Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and ...

Securitas Technology

Services Administrator

Shakopee, MN · On-site

$19 - $25.50/hr

Service Dispatch Specialist I Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and ...

Securitas Technology

Services Administrator

Bloomington, MN · On-site

$17.75 - $23.75/hr

Service Dispatch Specialist I Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and ...

Securitas Technology

Services Administrator

Savage, MN · On-site

$19 - $25.25/hr

Service Dispatch Specialist I (Service Call Intake) Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize ...

Securitas Technology

Services Administrator

Minnetonka, MN · On-site

$18 - $24.25/hr

Service Dispatch Specialist I Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and ...

Securitas Technology

Services Administrator

Lakeville, MN · On-site

$18.50 - $24.50/hr

Service Dispatch Specialist I Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and ...

Securitas Technology

Services Administrator

Prior Lake, MN · On-site

$18.25 - $24.25/hr

Service Dispatch Specialist I Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and ...

Securitas Technology

Services Administrator

Eden Prairie, MN · On-site

$18 - $24.25/hr

Service Dispatch Specialist I Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and ...

Securitas Technology

Services Administrator

Savage, MN · On-site

$19 - $25.25/hr

Service Dispatch Specialist I Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and ...

Securitas Technology

Services Administrator

Burnsville, MN · On-site

$18.25 - $24.50/hr

Service Dispatch Specialist I Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and ...

Securitas Technology

Services Administrator

Lakeville, MN · On-site

$18.50 - $24.50/hr

Service Dispatch Specialist I (Service Call Intake) Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize ...

Securitas Technology

Services Administrator

Minnetonka, MN · On-site

$18 - $24.25/hr

Service Dispatch Specialist I (Service Call Intake) Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize ...

Securitas Technology

Services Administrator

Burnsville, MN · On-site

$18.25 - $24.50/hr

Service Dispatch Specialist I (Service Call Intake) Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize ...

TSI, Inc.

Customer Accounts Administrator

Shoreview, MN · On-site

$50K - $56K/yr

Strong customer service orientation with active listening and a solutions-focused approach * Clear and professional verbal and written communication skills, with the ability to convey technical data ...

T S I

Customer Accounts Administrator

Shoreview, MN · On-site

$50K - $56K/yr

Strong customer service orientation with active listening and a solutions-focused approach * Clear and professional verbal and written communication skills, with the ability to convey technical data ...

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Showing results 21-40

All JobsService Administrator JobsService Administrator Jobs in Minnesota

Service Administrator information

See Minnesota salary details

$9

$23

$47

How much do service administrator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for service administrator in Minnesota is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.43 per hour, depending on experience, location, and employer.

How does a service administrator typically interact with other departments within an organization?

Service Administrators regularly collaborate with departments such as customer service, technical support, and finance to ensure smooth service delivery and issue resolution. They often act as a liaison, relaying important information between teams and coordinating schedules or resources needed for service appointments. This cross-departmental interaction helps streamline processes, improve customer satisfaction, and address operational challenges quickly. Building strong relationships with colleagues in various departments is key to excelling in this role.

What is a service administrator?

A service administrator is responsible for overseeing all aspects of the work order for a service department. Your job duties include coordinating with the service manager on the completion of customer work orders, putting together billing for work completed, and reviewing time cards for service employees. The qualifications for this career include a high school diploma or equivalent certification such as a GED. To be successful, you need to possess strong organizational skills, have good attention to detail, and have experience in a service department.

What are the key skills and qualifications needed to thrive as a service administrator?

To thrive as a Service Administrator, you need strong organizational abilities, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, service ticketing systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving skills, and the ability to multitask help you excel in coordinating service requests and supporting clients. These skills and qualities ensure efficient service operations, high customer satisfaction, and smooth workflow management.

What is the difference between Service Administrator vs Customer Service Representative?

AspectService AdministratorCustomer Service Representative
Required credentialsHigh school diploma or equivalent; some roles may prefer certifications in administration or customer serviceHigh school diploma or equivalent; customer service training often preferred
Work environmentOffice setting, often in service or technical industriesCall centers, retail, or office environments
Employer and industry usageUsed in service industries, healthcare, IT, and technical fieldsCommon across retail, telecom, hospitality, and service sectors
Common search and comparison intentUnderstanding administrative roles in service settingsCustomer interaction and support roles

The main difference is that Service Administrators focus on managing service processes, coordinating schedules, and supporting internal teams, while Customer Service Representatives primarily handle direct customer interactions, inquiries, and support. Both roles are essential in service industries but serve different functions within the customer experience and operational workflow.

More about Service Administrator jobs
What are popular job titles related to Service Administrator jobs in MN? For Service Administrator jobs in MN, the most frequently searched job titles are:
Service Administrator jobs near you
Infographic showing various Service Administrator job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $49,691 per year, or $23.9 per hour.

Services Administrator

Securitas Technology

Shakopee, MN • On-site

$19 - $25.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Securitas Technology rating

8.2

Company rating: 8.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

15th of 116 rated security

Job description

Service Dispatch Specialist I (Service Call Intake)
Job Description

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

 

Service Call Intake’s is responsible for processing inbound phone calls from all service lines. Phone calls consist of reviewing alarm history, placing systems in/out of test, process/update service tickets, routing calls to different departments and/or operators, process emails, and dispatching afterhours emergency service tickets. This position regularly interacts with customers and internal representatives.


The Service Call Intake Specialist Schedule may vary based on Operational Needed

Current Available Times:

6:00am-2:30pm CST with Tuesday and Wednesday off

6:00am-2:30pm CST with Thursday and Friday off

8:00am-4:30pm CST with Saturday and Sunday off

8:00am-4:30pm CST with Saturday and Sunday off

1:30pm-10:00pm CST with Saturday and Sunday off

Duties and Responsibilities will vary based on your Tiers and or schedule shift:

• Adhere to established sequences, policies, and procedures.

• Interact with customers and internal reps in a positive, professional, and efficient manner.

• Prioritize customers over lower priority tasks.

• Process inbound phone calls to continuously meet department goals.

• Process service tickets and review service instructions to ensure tickets are entered with accurate scope of work and follow any special requirements.

• Update service tickets as necessary with notes documented in the ticket.

• Find and research a customer’s service and or alarm history.

• Ensure important commitments are fulfilled and deadlines are met.

• Express commitments to satisfactorily resolve and/or escalate customer issues.

• Process emails in the Service shared inboxes

• Dispatch after-hours emergency service tickets to on call tech.

• Complete miscellaneous tasks assigned by Service leadership.


Required Qualifications:

• Excellent attendance record.

• Excellent written and verbal communication skills, including strong telephone skills.

• Strong computer keyboarding skills; the ability to type while speaking on the telephone.

• Excellent Customer Service skills: able to diffuse tension, listen, empathize, and work to set & meet expectations towards solving customer issues in a calm fashion.

Securitas offers comprehensive benefits including:

  • Opportunity for annual merit pay increases
  • Paid company training
  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional growth opportunities
  • Wide variety of employee discounts on travel, equipment, and more!

What Securitas Technology employees say

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