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How much do serra ford jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for serra ford in the United States is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.99 per hour, depending on experience, location, and employer.

What does a Serra Ford employee do?

A Serra Ford employee typically works at a Ford dealership that is part of the Serra Automotive group. Their roles can vary widely, including sales, service, customer support, and parts management. Employees are responsible for assisting customers with purchasing new or used Ford vehicles, providing maintenance and repairs, and ensuring a positive dealership experience. The specific duties depend on the job position, such as sales consultant, service technician, or administrative staff.

What are the key skills and qualifications needed to thrive as a Ford sales consultant?

To thrive as a Ford Sales Consultant, you need strong product knowledge, sales acumen, and a high school diploma or equivalent, with previous automotive or sales experience preferred. Familiarity with CRM software, dealership management systems, and Ford-specific sales training or certifications is typically required. Outstanding interpersonal skills, active listening, and the ability to build rapport with customers distinguish top performers in this role. These skills are crucial for meeting sales goals, delivering excellent customer service, and fostering repeat business in a competitive automotive market.

What are some typical responsibilities and collaborative aspects of working as a sales consultant at Serra Ford?

As a Sales Consultant at Serra Ford, your daily responsibilities will include greeting customers, assessing their automotive needs, providing product information, and guiding them through the vehicle selection and purchasing process. You’ll work closely with the finance and service departments to ensure a smooth transaction and positive customer experience. Collaboration with other team members is essential, as sharing leads and supporting dealership-wide sales goals are common practices. This role offers opportunities to develop strong communication skills and advance within the dealership, often into senior sales or management positions.

What is the difference between Serra Ford vs Serra Ford Service Technician?

AspectSerra FordSerra Ford Service Technician
CredentialsHigh school diploma; valid driver’s licenseASE certifications often preferred; technical training
Work EnvironmentCar dealership sales floor, customer serviceService department, repair bays, diagnostic areas
Industry UsageSales, customer relations, dealership operationsVehicle repairs, diagnostics, maintenance

Serra Ford refers to the dealership as a whole, including sales and customer service roles, while Serra Ford Service Technicians focus specifically on vehicle repairs and maintenance within the service department. Both roles require automotive knowledge, but Service Technicians need technical certifications and hands-on repair skills, whereas dealership staff may focus more on sales and customer interaction.

What cities are hiring for Serra Ford jobs?

Cities with the most Serra Ford job openings:

What job categories do people searching Serra Ford jobs look for?

The top searched job categories for Serra Ford jobs are:

Serra Ford jobs near you
Infographic showing various Serra Ford job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $34,588 per year, or $16.6 per hour.

Automotive Service Porter

Serra Rochester Hills

Rochester Hills, MI • On-site

$13.75 - $16/hr

Full-time

Re-posted 17 days ago

Job description

What We’re Looking For

Are you looking for the next step in your career? Serra Ford Rochester Hills is seeking a Automotive Service Porter to assist our growing Service department in taking it to the next level. We will be under construction and have an immediate need for porters to move vehicles to and from both our locations.

About Us

At Serra Ford Rochester Hills, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Serra Ford Rochester Hills is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

GENERAL SUMMARY

Cleans, moves, and maintains service vehicles.  Assists Service Department managers, Advisors, Technicians and Cashiers.

Reports To: Service Manager

DUTIES AND RESPONSIBILITIES:

Achieving High Standards

  • Contributes to customer satisfaction by providing prompt, efficient, and quality service.
  • Provides service department with customer valet service.
  • Pays attention to “small details” before delivering a car to a customer.
  • Cleans vehicle before delivery to customer.
  • Anticipates customers’ needs.

Working Effectively with Others

  • Interacts successfully with multiple dealership departments.
  • Follows and carriers out oral and written instructions.
  • Maintains positive, approachable attitude when dealing with internal and external customers.

Handling Pressure

  • Maintains composure while experiencing changes in work priorities or procedures.
  • Maintains high performance levels while facing time deadlines or handling multiple tasks.
  • Maintains professional demeanor when faced with unanticipated problems, complications or delays.

Managing Complexity

  • Focuses attention on priority work to ensure that deadlines are met.
  • Maintains stock of cleaning materials
  • Identifies and supports opportunities for methods/process improvement.

Applying the Basics

  • Observes all relevant health and safety procedures, particularly with regard to handling and storing hazardous substances.
  • Uses basic math skills to perform calculations.
  • Completes forms accurately.

Understanding and Using Business Knowledge

  • Has overall understanding of dealership business objectives.
  • Attends training courses as required.

EDUCATION/CERTIFICATION REQUIREMENTS

  • High School degree or equivalent preferred

EXPERIENCE

  • No experience necessary

PHYSICAL REQUIREMENTS:                                     WORKING CONDITIONS:

  • Driving a vehicle
  • Able to lift at least 50 lbs