... to Senior level management. External customer support ranges from general website support ... hardware operation to resolve problems. * Monitor ticket queues, assign tickets to appropriate ...
Quick apply
... to Senior level management. External customer support ranges from general website support ... hardware operation to resolve problems. * Monitor ticket queues, assign tickets to appropriate ...
Senior CRM Marketing Manager
Atlanta, GA · On-site
$85 - $110/hr
As Senior CRM Marketing Manager, you will be experienced in leading audience development and ... ticket sales, events, content engagement, and sponsor activations. Operational & Technical ...
Senior CRM Marketing Manager
Atlanta, GA · On-site
$85 - $110/hr
As Senior CRM Marketing Manager, you will be experienced in leading audience development and ... ticket sales, events, content engagement, and sponsor activations. Operational & Technical ...
As Senior CRM Marketing Manager, you will be experienced in leading audience development and ... ticket sales, events, content engagement, and sponsor activations. Operational & Technical ...
As Senior CRM Marketing Manager, you will be experienced in leading audience development and ... ticket sales, events, content engagement, and sponsor activations. Operational & Technical ...
Senior CRM Marketing Manager
Atlanta, GA · On-site
As Senior CRM Marketing Manager, you will be experienced in leading audience development and ... ticket sales, events, content engagement, and sponsor activations. Operational & Technical ...
Senior CRM Marketing Manager
Atlanta, GA · On-site
As Senior CRM Marketing Manager, you will be experienced in leading audience development and ... ticket sales, events, content engagement, and sponsor activations. Operational & Technical ...
Senior CRM Marketing Manager
Atlanta, GA · On-site
As Senior CRM Marketing Manager, you will be experienced in leading audience development and ... ticket sales, events, content engagement, and sponsor activations. Operational & Technical ...
Quick apply
Senior CRM Marketing Manager
Atlanta, GA · On-site
As Senior CRM Marketing Manager, you will be experienced in leading audience development and ... ticket sales, events, content engagement, and sponsor activations. Operational & Technical ...
IT Helpdesk Analyst
Conyers, GA · On-site
$20/hr
... to Senior level management. External customer support ranges from general website support ... hardware operation to resolve problems. * Monitor ticket queues, assign tickets to appropriate ...
Quick apply
IT Helpdesk Analyst
Conyers, GA · On-site
$20/hr
... to Senior level management. External customer support ranges from general website support ... hardware operation to resolve problems. * Monitor ticket queues, assign tickets to appropriate ...
Senior Middleware Administrator
Atlanta, GA · On-site
$50 - $55/hr
Experience with Ticket Management software like JIRA * Nagios XI * Knowledge of WebLogic ... Will produce documentation and procedures regarding the proper use and operation of our ...
Senior Middleware Administrator
Atlanta, GA · On-site
$50 - $55/hr
Experience with Ticket Management software like JIRA * Nagios XI * Knowledge of WebLogic ... Will produce documentation and procedures regarding the proper use and operation of our ...
IT Helpdesk Analyst
Conyers, GA · On-site
$20/hr
... to Senior level management. External customer support ranges from general website support ... operation to resolve problems. • Monitor ticket queues, assign tickets to appropriate internal ...
IT Helpdesk Analyst
Conyers, GA · On-site
$20/hr
... to Senior level management. External customer support ranges from general website support ... operation to resolve problems. • Monitor ticket queues, assign tickets to appropriate internal ...
Additionally, this role involves directly managing relationships with our security operations ... ticket tracking, * Performing alert triage, which involves investigating and analyzing security ...
Additionally, this role involves directly managing relationships with our security operations ... ticket tracking, * Performing alert triage, which involves investigating and analyzing security ...
Service Desk Engineer Tier 1
Roswell, GA · On-site
Service Desk Operations * Serve as the first point of contact for inbound client requests via phone ... Participate in daily ticket triage and assist in maintaining a healthy Service Desk queue. * Follow ...
Service Desk Engineer Tier 1
Roswell, GA · On-site
Service Desk Operations * Serve as the first point of contact for inbound client requests via phone ... Participate in daily ticket triage and assist in maintaining a healthy Service Desk queue. * Follow ...
Help Desk Analyst Level 1
Conyers, GA · On-site
$18 - $24.50/hr
... to Senior level management. External customer support ranges from general website support ... hardware operation to resolve problems. * Monitor ticket queues, assign tickets to appropriate ...
Quick apply
Help Desk Analyst Level 1
Conyers, GA · On-site
$18 - $24.50/hr
... to Senior level management. External customer support ranges from general website support ... hardware operation to resolve problems. * Monitor ticket queues, assign tickets to appropriate ...
Experience operationalizing large language model operations or machine learning operations ... ticket triage, and exception reasoning using agentic patterns, workflow orchestration, and ...
Experience operationalizing large language model operations or machine learning operations ... ticket triage, and exception reasoning using agentic patterns, workflow orchestration, and ...
... ticket triage, and exception reasoning using agentic patterns, workflow orchestration, and ... Experience operationalizing large language model operations or machine learning operations ...
... ticket triage, and exception reasoning using agentic patterns, workflow orchestration, and ... Experience operationalizing large language model operations or machine learning operations ...
Help Desk Analyst 1 (765352)
Conyers, GA · On-site
$18 - $24.50/hr
... to Senior level management. External customer support ranges from general website support ... operation to resolve problems. • Monitor ticket queues, assign tickets to appropriate internal ...
Help Desk Analyst 1 (765352)
Conyers, GA · On-site
$18 - $24.50/hr
... to Senior level management. External customer support ranges from general website support ... operation to resolve problems. • Monitor ticket queues, assign tickets to appropriate internal ...
Bilingual Help Desk Analyst
Conyers, GA · On-site
$18 - $24.50/hr
... to Senior level management. External customer support ranges from general website support ... hardware operation to resolve problems. * Monitor ticket queues, assign tickets to appropriate ...
Quick apply
Bilingual Help Desk Analyst
Conyers, GA · On-site
$18 - $24.50/hr
... to Senior level management. External customer support ranges from general website support ... hardware operation to resolve problems. * Monitor ticket queues, assign tickets to appropriate ...
Help Desk Analyst 1
Atlanta, GA · On-site
$19.75 - $27/hr
... to Senior level management. External customer support ranges from general website support ... operation to resolve problems. • Monitor ticket queues, assign tickets to appropriate internal ...
Help Desk Analyst 1
Atlanta, GA · On-site
$19.75 - $27/hr
... to Senior level management. External customer support ranges from general website support ... operation to resolve problems. • Monitor ticket queues, assign tickets to appropriate internal ...
Bilingual-Help Desk Analyst
Conyers, GA · On-site
$18 - $24.50/hr
... Senior level management. * External customer support ranges from general website support ... hardware operation to resolve problems. * Monitor ticket queues, assign tickets to appropriate ...
Quick apply
Bilingual-Help Desk Analyst
Conyers, GA · On-site
$18 - $24.50/hr
... Senior level management. * External customer support ranges from general website support ... hardware operation to resolve problems. * Monitor ticket queues, assign tickets to appropriate ...
Senior Field Service Technician/Mechanic
$22.25 - $30.25/hr
WMH (Wheeler Material Handling) ( www.wmhsolutions.com) is your ticket to success in the ... their operations running smoothly. Key Responsibilities Your Impact: * Master of Machinery ...
Quick apply
Senior Field Service Technician/Mechanic
$22.25 - $30.25/hr
WMH (Wheeler Material Handling) ( www.wmhsolutions.com) is your ticket to success in the ... their operations running smoothly. Key Responsibilities Your Impact: * Master of Machinery ...
The Senior AV Support Services Technician provides technical and operational support for audio ... Track, update, and report on AV ticket issues and support requests - showing progress as reported ...
The Senior AV Support Services Technician provides technical and operational support for audio ... Track, update, and report on AV ticket issues and support requests - showing progress as reported ...
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a ... and/or ticket assignment automation,) providing direction as needed, to ensure work is ...
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a ... and/or ticket assignment automation,) providing direction as needed, to ensure work is ...
Senior Ticket Operations information
What is the difference between Senior Ticket Operations vs Ticketing Coordinator?
| Aspect | Senior Ticket Operations | Ticketing Coordinator |
|---|---|---|
| Credentials | Experience in ticketing systems, industry certifications often preferred | Similar experience, often entry to mid-level certifications |
| Work Environment | Oversees ticketing processes, manages teams, strategic planning | Handles ticket sales, customer service, and event setup |
| Industry Usage | Used in large venues, sports teams, and event organizations | Common in event venues, theaters, and sports arenas |
Senior Ticket Operations roles focus on managing ticketing strategies, overseeing teams, and ensuring smooth operations at a higher level. Ticketing Coordinators handle day-to-day ticket sales, customer interactions, and event setup. While both roles require ticketing system knowledge, Senior Ticket Operations positions involve more leadership and strategic planning, whereas Ticketing Coordinators focus on operational execution.
What are the most commonly searched types of Ticket Operations jobs in Georgia?
The most popular types of Ticket Operations jobs in Georgia are:
What are popular job titles related to Senior Ticket Operations jobs in Georgia?
For Senior Ticket Operations jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Senior Ticket Operations jobs in Georgia look for?
The top searched job categories for Senior Ticket Operations jobs in Georgia are:
What cities in Georgia are hiring for Senior Ticket Operations jobs?
Cities in Georgia with the most Senior Ticket Operations job openings:
Help Desk Analyst 1 in Conyers, GA 30013 (Hybrid)
Conyers, GA • On-site
Contractor
Re-posted 12 days ago
Job description
Job Title: Help Desk Analyst
Duration: 11+ Months
Location: Conyers, GA 30013 (Hybrid)
*MUST have Call Center exp*
Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.
Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile driver's licenses. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.
Job Responsibilities
• Oversee the daily performance of computer systems and applications.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
• Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Minimum Qualifications:
• High School diploma or GED
• Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment.
Preferred Qualifications
• 2+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
• Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
• Knowledge of Apple iOS
About Techmorgonite Software Solutions
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Lawrence, MA, US
Year founded
2019