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Senior Telecom Analyst Jobs (NOW HIRING)

SAIC

Senior Telecom Engineer

Crane, IN

$104K - $143K/yr

ORA_ON_SITE Description SAIC is looking for a Senior Telecom Engineer in Crane, IN. This position ... The candidate will work closely with engineers, managers, and analysts to accomplish goals in a ...

Illuminate Technologies

Be Seen First

Senior Telecom Software Engineer

Reston, VA · On-site

$195K - $240K/yr

Senior Telecom Software Engineer Herndon, VA | Hybrid (flexible, mission-dependent) About the Job Illuminate provides analytic and cyber solutions enabling critical decisions from vast data sources.

Illuminate Technologies

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Senior Telecom Software Engineer

Washington, DC · On-site

$195K - $240K/yr

Senior Telecom Software Engineer Herndon, VA | Hybrid (flexible, mission-dependent) About the Job Illuminate provides analytic and cyber solutions enabling critical decisions from vast data sources.

Illuminate Technologies

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Senior Telecom Software Engineer

Jessup, MD · On-site

$195K - $240K/yr

Senior Telecom Software Engineer Herndon, VA | Hybrid (flexible, mission-dependent) About the Job Illuminate provides analytic and cyber solutions enabling critical decisions from vast data sources.

Illuminate Technologies

Be Seen First

Senior Telecom Software Engineer

Jessup, MD · On-site

$195K - $240K/yr

Senior Telecom Software Engineer Herndon, VA | Hybrid (flexible, mission-dependent) About the Job Illuminate provides analytic and cyber solutions enabling critical decisions from vast data sources.

Illuminate Technologies

Be Seen First

Senior Telecom Software Engineer

Washington, DC · On-site

$195K - $240K/yr

Senior Telecom Software Engineer Herndon, VA | Hybrid (flexible, mission-dependent) About the Job Illuminate provides analytic and cyber solutions enabling critical decisions from vast data sources.

SAIC

Senior Telecom Engineer

Crane, IN · On-site

$104K - $143K/yr

Description SAIC is looking for a Senior Telecom Engineer in Crane, IN. This position is supporting ... The candidate will work closely with engineers, managers, and analysts to accomplish goals in a ...

Clayco

Senior Telecom Engineer - Mission Critical

Lenexa, KS · On-site

$97K - $133K/yr

The Role We Want You For We are seeking a Senior Telecom Engineer - Mission Critical to lead the ... Perform network performance analysis, cybersecurity assessments, and capacity planning for telecom ...

SAIC

Senior Telecom Engineer

Crane, IN · On-site

$104K - $143K/yr

ORA_ON_SITE Description SAIC is looking for a Senior Telecom Engineer in Crane, IN. This position ... The candidate will work closely with engineers, managers, and analysts to accomplish goals in a ...

Clayco

Senior Telecom Engineer-Mission Critical

Phoenix, AZ

$103K - $142K/yr

The Role We Want You For We are seeking a Senior Telecom Engineer - Mission Critical to lead the ... Perform network performance analysis, cybersecurity assessments, and capacity planning for telecom ...

Clayco

Senior Telecom Engineer-Mission Critical

Dallas, TX · On-site

$103K - $142K/yr

The Role We Want You For We are seeking a Senior Telecom Engineer - Mission Critical to lead the ... Perform network performance analysis, cybersecurity assessments, and capacity planning for telecom ...

Clayco

Senior Telecom Engineer - Mission Critical

Lenexa, KS · On-site

$97K - $133K/yr

The Role We Want You For We are seeking a Senior Telecom Engineer - Mission Critical to lead the ... Perform network performance analysis, cybersecurity assessments, and capacity planning for telecom ...

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All JobsSenior Telecom Analyst Jobs

Senior Telecom Analyst information

See salary details

$48.5K

$102.5K

$130.5K

How much do senior telecom analyst jobs pay per year?

As of Jul 6, 2026, the average yearly pay for senior telecom analyst in the United States is $102,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What does a typical workday look like for a Senior Telecom Analyst?

A typical day for a Senior Telecom Analyst involves monitoring and analyzing network performance, identifying areas for improvement, and troubleshooting telecom issues. You’ll collaborate closely with IT and engineering teams to implement solutions, manage vendor relationships, and support projects like system upgrades or migrations. Regular responsibilities may also include reviewing telecom expenses, preparing reports for management, and ensuring compliance with company policies and industry standards. This diverse role offers a dynamic work environment and opportunities to mentor junior analysts while driving strategic initiatives.

What is a Senior Telecom Analyst job?

A Senior Telecom Analyst is responsible for managing, analyzing, and optimizing an organization's telecommunications infrastructure. They assess network performance, troubleshoot issues, and recommend cost-effective solutions. Additionally, they ensure compliance with industry standards, work with vendors, and support telecom projects. This role requires expertise in telecom systems, data analysis, and strong problem-solving skills to maintain efficient communication networks.

What are the key skills and qualifications needed to thrive in the Senior Telecom Analyst position, and why are they important?

To thrive as a Senior Telecom Analyst, you need deep expertise in telecommunications systems, network analysis, and data management, often underpinned by a bachelor’s degree in a related field and several years of industry experience. Proficiency with network monitoring tools, telecom expense management platforms, and certifications such as Cisco CCNA or CompTIA Network+ are highly beneficial. Strong analytical thinking, problem-solving, and excellent communication skills help you collaborate effectively with technical teams and stakeholders. These competencies are crucial for optimizing telecommunications infrastructure, managing costs, and ensuring efficient and reliable network operations.

More about Senior Telecom Analyst jobs
What cities are hiring for Senior Telecom Analyst jobs? Cities with the most Senior Telecom Analyst job openings:
What are the most commonly searched types of Telecom Analyst jobs? The most popular types of Telecom Analyst jobs are:
What states have the most Senior Telecom Analyst jobs? States with the most job openings for Senior Telecom Analyst jobs include:
What job categories do people searching Senior Telecom Analyst jobs look for? The top searched job categories for Senior Telecom Analyst jobs are:
Senior Telecom Analyst jobs near you
Infographic showing various Senior Telecom Analyst job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $102,527 per year, or $49.3 per hour.
Telecom Support Analyst Levels 1-5

Telecom Support Analyst Levels 1-5

Metropolitan Transportation Authority

New York, NY • On-site

$62K - $89K/yr

Full-time

Posted 3 days ago

Metropolitan Transportation Authority rating

7.5

Company rating: 7.5 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

39th of 76 rated public transport

Job description

Description
Position at MTA Headquarters
JOB TITLE:
Telecom Support Analyst Levels 1-5
SALARY RANGE:
Level 1: $57,100 - $81,572
Level 2: $62,812 - $89,731
Level 3: $69,092 - $98,703
Level 4: $76,001 - $108,573
Level 5: $86,703 - $123,862
DEPT/DIV:
Information Technology
SUPERVISOR:
Director, IT Telecom Services & Expense Mgmt
LOCATION:
2 Broadway, New York, NY 10004
HOURS OF WORK:
9:00 am - 5:30 pm (8 hours/day) or as required
Opening:
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.
Summary:
The primary purpose of this position is to plan, monitor, track, and control costs for all MTA telecommunication activities, and the expansion and centralization of cellular and voice technology functions.
Critical Skills:
  • Strong telecom expense management, cost savings, and auditing experience
  • Experience with ServiceNow and PeopleSoft - ticketing and reporting
  • Experience with data analytics tools like Power BI
  • Ability to identify trends, analyze data and make recommendations
  • Strong Financial reporting and analysis skills
  • Experience in managing and auditing zero usage devices and accounts.

Responsibilities:
Level 1
  • Coordinate the efficient control over all corporate centralized telecommunications activities, including installations, changes, and costs.
  • Work with other IT technical resources to support voice and telecommunications-related technical problems and services.
  • Maintain controls over new and expanding telecommunications technologies (i.e., cellular phones, smartphones, voicemail, etc.)
  • Coordinate the development of voice and data proposals for service improvements.
  • Monitor and analyze telecommunication monthly billing.
  • Administer software changes to telecommunication databases.
  • Develop procedures and corporate policies with regard to current and future usage of telecommunication technologies.
  • Provide technical support for all voice-related technologies, including telephone, voice mail, pagers, cell phones, and call center services.
  • Participate in the evaluation of new products and technologies.

Level 2
Same as Level 1 with the following additional responsibilities:
  • Guide less senior technicians and staff in the performance of their tasks.

Level 3
Same as Level 2 with the following additional responsibilities:
  • Design and engineer solutions and standards to be applied within the department.

Level 4
Same as Level 3 with the following additional responsibilities:
  • Contribute to the planning and coordination of tasks associated with voice technology-related projects.

Level 5
Same as Level 4 with the following additional responsibilities:
  • Direct the design and engineering of solutions and projects to be implemented within the department.
  • Lead the planning and coordination of tasks associated with voice technology-related projects.

Required Qualifications:
Level 1
  • Knowledge of commonly used concepts, practices, and procedures within the telecommunications field (i.e., voice data communications, state-of-the-art technology).
  • Must be able to multitask.
  • Must demonstrate the ability to work effectively with all levels of company staff and management.
  • Must be highly skilled in personal computer usage, including Microsoft Office Suite (Word, Excel, PowerPoint, Access).
  • Ability to troubleshoot and support technical issues both remotely and on-site using standard MTA tools and techniques.
  • Ability to learn and apply new technology.
  • Ability to read and understand schematic diagrams, technical manuals, and documentation such that supported equipment and software can be maintained with minimal training.
  • Strong oral and written communication skills.
  • Strong analytical skills.
  • Strong people skills.

Level 2
Same as Level 1 with the following additional qualifications:
  • Experience with troubleshooting and supporting technical issues both remotely and on-site using standard MTA IT tools and techniques.
  • Ability to provide technical solutions to meet business unit requirements.
  • Ability to provide technical direction to less senior staff members

Level 3
Same as Level 2 with the following additional qualifications:
  • Strong knowledge and familiarity with commonly used concepts, practices, and procedures within the telecommunications field (i.e., voice data communications, state-of-the-art technology).
  • Strong experience with troubleshooting and supporting technical issues both remotely and on-site using standard MTA IT tools and techniques.
  • Ability to design and engineer complex solutions incorporating standards and industry best practices to enhance and expand the functionality of the corporate voice/data network, including fault tolerance, resiliency, and scalability.

Level 4
Same as Level 3 with the following additional qualifications:
  • Advanced knowledge and familiarity with commonly used concepts, practices, and procedures within the telecommunications field (i.e., voice data communications, state-of-the-art technology).
  • Advanced experience with troubleshooting and supporting technical issues both remotely and on-site using standard MTA IT tools and techniques.

Level 5
Same as Level 4 with the following additional qualifications:
  • Must demonstrate excellent knowledge and familiarity with commonly used concepts, practices, and procedures within the telecommunications field (i.e., voice data communications, state-of-the-art technology).
  • Demonstrated ability to provide technical solutions to meet business unit requirements.
  • Demonstrated ability to design and engineer complex solutions incorporating standards and industry best practices to enhance and expand the functionality of the corporate voice/data network, including fault tolerance, resiliency, and scalability.
  • Proven experience working with senior-level staff contributing to both short and long-term technology-related planning strategies.

Education & Experience:
Level 1
  • Bachelor's degree in Computer Science, Information Technology or related discipline; or a minimum of 1 year's experience installing, maintaining and supporting telecommunications technologies.
  • Must possess a basic knowledge, familiarity, and experience with maintaining and supporting a complex network environment.

Level 2
  • Bachelor's degree in Computer Science, Information Technology or related discipline; or a minimum of 5 years' experience installing, maintaining and supporting network technologies.
  • Must possess a minimum of 3 years' experience maintaining and supporting a complex voice/data network environment.

Level 3
  • Bachelor's degree in Computer Science, Information Technology or related discipline; or a minimum of 7 years' experience installing, maintaining and supporting network technologies.
  • Must possess a minimum of 5 years' experience maintaining and supporting a complex voice/data network environment.

Level 4
  • Bachelor's degree in Computer Science, Information Technology or related discipline; or a minimum of 10 years' experience installing, maintaining and supporting network technologies.
  • Must possess a minimum of 8 years' experience maintaining and supporting a complex voice/data network environment.

Level 5
  • Bachelor's degree in Computer Science, Information Technology or related discipline; or a minimum of 12 years' experience installing, maintaining and supporting network technologies.
  • Must possess a minimum of 10 years' experience maintaining and supporting a complex voice/data network environment.

Other Information:
This is a resume-based position in the collective bargaining unit represented by the Transportation Communications Union (TCU) and will be governed by the terms of the associated TCU collective bargaining agreement for IT employees. As such, candidates selected for this position will be represented by TCU and will be on MTA payroll. In addition, candidates selected may be required to work at any MTA Agency location.
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
Equal Employment Opportunity:
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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