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Senior Technical Support Analyst Jobs in Saskatchewan

SaskTel

Technical Analyst

Saskatoon, SK

CA$44.04 - CA$51.36/hr

Technical Analyst . Location: Regina or Saskatoon, SK Number of Positions: 1 Salary: $44.04 - $51 ... Designs, implements and supports appropriate infrastructure i.e. tools, standards, procedures ...

Alquemy

Senior Business Analyst

Regina, SK · Hybrid

Facilitate high-level requirements gathering workshops with executive stakeholders and technical ... Collaboration & Delivery Support Strategic Liaison: Act as the primary conduit and trusted advisor ...

Saltworks Technologies

... senior technical support provided. * Maintain a strong safety mindset by following all procedures, keeping a clean and organized workspace, and identifying potential hazards early. * Collect, analyze ...

New

SGI

Actuarial Analyst (Auto/Property Pricing)

Saskatoon, SK · On-site +1

CA$74K - CA$132K/yr

You will produce reports, present findings and make recommendations to support corporate decision ... Presents and interprets rate indications for relevant products and provinces to non-technical ...

SGI

Actuarial Analyst (Auto/Property Pricing)

Regina, SK · On-site +1

CA$74K - CA$132K/yr

You will produce reports, present findings and make recommendations to support corporate decision ... Presents and interprets rate indications for relevant products and provinces to non-technical ...

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Senior Technical Support Analyst information

See Saskatchewan salary details

$44.5K

$81.5K

$143.5K

How much do senior technical support analyst jobs pay per year?

As of Aug 27, 2026, the average yearly pay for senior technical support analyst in Saskatchewan is $81,521.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $99,500.00 per year, depending on experience, location, and employer.

What is a senior technical support analyst?

A Senior Technical Support Analyst is an experienced IT professional who provides advanced troubleshooting and support for software, hardware, and network issues. They typically assist end-users and junior analysts with complex technical problems, ensuring efficient resolution and minimal downtime. Additionally, they may contribute to documentation, process improvement, and training within the support team. Their role also involves collaborating with other IT departments to resolve escalated issues and implement solutions.

What are some common challenges faced by senior technical support analysts, and how can they be effectively managed?

Senior Technical Support Analysts often encounter complex technical issues that require deep troubleshooting and collaboration across teams such as engineering, product, or operations. Managing high-priority incidents, staying up-to-date with evolving technologies, and balancing multiple cases simultaneously can be challenging. Effective time management, strong communication skills, and leveraging internal knowledge bases or escalation procedures are key strategies for overcoming these challenges. Building strong relationships with cross-functional teams and maintaining a customer-focused mindset also contribute to successful problem resolution and professional growth.

What are the key skills and qualifications needed to thrive as a senior technical support analyst, and why are they important?

To thrive as a Senior Technical Support Analyst, you need advanced troubleshooting skills, deep knowledge of operating systems and networks, and several years of experience in IT support, often backed by a relevant degree or certifications like CompTIA or Microsoft. Familiarity with ticketing systems (e.g., ServiceNow), remote desktop tools, and diagnostic software is typically required. Outstanding problem-solving abilities, customer service orientation, and clear communication skills help analysts effectively address complex issues and mentor junior staff. These skills are crucial to efficiently resolve technical problems, maintain high user satisfaction, and ensure seamless IT operations within an organization.

What is the difference between Senior Technical Support Analyst vs Technical Support Specialist?

AspectSenior Technical Support AnalystTechnical Support Specialist
Required CredentialsBachelor's degree, certifications like CompTIA, ITILHigh school diploma or associate's, some certifications beneficial
Work EnvironmentCorporate IT departments, tech companies, customer support centersHelp desks, call centers, technical support teams
Employer & Industry UsageUsed across IT, software, hardware industriesCommon in tech, telecom, and electronics sectors
Search & Comparison IntentUnderstanding senior roles, career progressionEntry to mid-level support roles, skill requirements

The Senior Technical Support Analyst typically has more experience, advanced certifications, and handles complex issues, often mentoring junior staff. The Technical Support Specialist focuses on resolving standard technical problems and providing customer support. Both roles are essential in tech support teams but differ mainly in experience level and scope of responsibilities.

What are popular job titles related to Senior Technical Support Analyst jobs in Saskatchewan?

For Senior Technical Support Analyst jobs in Saskatchewan, the most frequently searched job titles are:

What job categories do people searching Senior Technical Support Analyst jobs in Saskatchewan look for?

The top searched job categories for Senior Technical Support Analyst jobs in Saskatchewan are:

What cities in Saskatchewan are hiring for Senior Technical Support Analyst jobs?

Cities in Saskatchewan with the most Senior Technical Support Analyst job openings:

What are popular job titles related to Senior Technical Support Analyst jobs in SK?

For Senior Technical Support Analyst jobs in SK, the most frequently searched job titles are:

Senior Technical Support Analyst jobs near you
Infographic showing various Senior Technical Support Analyst job openings in Saskatchewan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $81,521 per year, or $39.2 per hour.

Senior Technical Analyst, Data

Regina, SK • On-site

Farm Credit Canada
See more jobs at Farm Credit Canadaexternal

Full-time

Posted 12 days ago

Job description

Closing Date (MM/DD/YYYY):

09/01/2026

Worker Type:

Permanent

Language(s) Required:

English

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$107,780 - $145,820

Why FCC?

At FCC, we're proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here's what you can expect when you join our team:

  • Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs

  • Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world

  • Growth: Learning and development opportunities to help you thrive

  • Hybrid work options

.

How you'll make an impact

As a Senior Technical Analyst, Data, you'll help strengthen FCC's data engineering capability by supporting the systems, pipelines and integrations that move trusted information across the organization. Your work will help teams turn business needs into reliable data solutions, improve how data is accessed and used, and support better decision-making through stable, scalable and well-designed technology.

Working closely with data engineers, data architects, product teams and business stakeholders, you'll analyze requirements, translate them into technical specifications and contribute to solutions involving SQL, ETL, data warehousing, batch processing and cloud-based data services. You'll bring structure to complex problems, support production data pipelines, troubleshoot issues and help ensure data solutions are reliable, supportable and aligned to FCC's evolving technology environment.

If you bring strong technical analysis, communication, problem-solving and continuous improvement skills, and you're interested in a role that blends hands-on data work with collaboration and informal technical leadership, this could be the role for you.

What you'll do

  • Analyze business and technical requirements and translate them into clear specifications that support data solution design, development and implementation
  • Support data engineers, data developers and data architects by contributing technical analysis to data-related work items, user stories and delivery priorities
  • Design, build, monitor and support data pipelines, integrations and batch processing solutions that improve the reliability and usability of enterprise data
  • Troubleshoot complex data issues, identify root causes and recommend practical solutions that support stable production systems and effective decision-making
  • Help improve tools, standards and practices in an Agile, fast-paced IT environment, with a focus on automation, process improvement and long-term supportability
  • Collaborate with product teams, architects, vendors and stakeholders to support technology evolution, resolve architectural concerns and improve data solution outcomes
  • Provide informal technical leadership by sharing knowledge, supporting peers and contributing to stronger data engineering practices across the team

Required qualifications:

  • A bachelor's degree in computer science or business
  • Minimum six years of experience in technology enablement (or an equivalent combination of education and experience)
  • Demonstrated expertise in data engineering, data warehousing, ETL/ELT processes and data integration concepts
  • Hands-on experience with AWS data and analytics services such as Glue, Redshift, Lambda, S3, Step Functions and QuickSight
  • Experience troubleshooting, monitoring and supporting production data pipelines and cloud-based solutions
  • Proven ability to identify root causes, resolve complex technical issues and drive continuous improvement initiatives
  • Strong communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders

Preferred qualifications:

  • AWS certification(s) such as AWS Certified Solutions Architect, AWS Certified Data Engineer, AWS Certified Developer, or equivalent
  • Experience designing and implementing cloud-native data architectures and modern analytics solutions
  • Knowledge of DataOps, DevOps, CI/CD pipelines, infrastructure as code and automation frameworks
  • Experience building reporting and visualization solutions using QuickSight, Power BI or similar technologies
  • Knowledge of AI, machine learning, predictive analytics or intelligent automation solutions
  • Experience supporting enterprise-scale data platforms serving multiple business units and stakeholders
  • Experience developing standards, governance processes and technical best practices for data teams

Not sure you meet every requirement? We encourage you to apply anyway.

You belong here
At FCC, we're committed to creating an inclusive, equitable and accessible workplace - one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we're dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.
We encourage qualified applicants to apply, including members of these four employment equity groups:
Indigenous Peoples
Members of visible minority groups
Persons with disabilities
Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: TalentSupplyRecherch@fcc-fac.ca. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.

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