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Senior Technical Account Manager Jobs (NOW HIRING)

Aspirion

Senior Technical Account Manager

Columbus, GA · On-site

$105K - $125K/yr

The Sr Technical Account Manager (TAM) serves as the primary technical liaison for client's post-implementation, ensuring the successful operation, optimization, and ongoing health of all client data ...

HealthSherpa

Senior Technical Account Manager

$104K - $156K/yr

About the Role The Senior Technical Account Manager is an invaluable bridge between important enterprise insurance carrier clients and our internal team. With a focus is on business development and ...

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Aspirion

Senior Technical Account Manager

Columbus, GA · On-site

$105K - $125K/yr

The Sr Technical Account Manager (TAM) serves as the primary technical liaison for client's post-implementation, ensuring the successful operation, optimization, and ongoing health of all client data ...

Aspirion

Senior Technical Account Manager

Columbus, GA · On-site

$105K - $125K/yr

The Sr Technical Account Manager (TAM) serves as the primary technical liaison for client's post-implementation, ensuring the successful operation, optimization, and ongoing health of all client data ...

Banner Engineering

Senior Technical Account Manager

$133K - $172K/yr

Position Summary As a Technical Account Manager professional, you will be responsible for driving ... This position reports to the Senior Director of Strategic Growth Development What You'll Be Doing ...

MBR Partners

Technical Account Manager

Dallas, TX · On-site

Senior Technical Account Manager/Senior Presales Consultant They are seeking an experienced telecommunications professional to join their team as Senior Technical Account Manager. The ideal candidate ...

DataDome

Senior Technical Account Manager

OR · Remote

$113K - $156K/yr

As the Senior Technical Account Manager ... You will help our customers get the most out of our solution, respond to their requests with precision and clarity, and resolve issues that may impact the ...

Lead Bank

Senior Technical Account Manager

$116K - $160K/yr

We are hiring a Senior Technical Account Manager to support partner onboarding to our Banking as a Service platform. This key role will be focused on delivering an implementation experience from ...

MBR Partners

Technical Account Manager

Dallas, TX

$140K - $200K/yr

Senior Technical Account Manager/Senior Presales Consultant They are seeking an experienced telecommunications professional to join their team as Senior Technical Account Manager. The ideal candidate ...

Ledger SAS

Senior Technical Account Manager

New York, NY · On-site

$170K - $190K/yr

As a Technical Account Manager for The Americas, based in New York City, you will serve as a linchpin in Ledger Enterprise's global expansion efforts, particularly in the American continent.

DataDome

Senior Technical Account Manager

$116K - $160K/yr

As the Senior Technical Account Manager You will help our customers get the most out of our solution, respond to their requests with precision and clarity, and resolve issues that may impact the ...

Zeal

Senior Technical Account Manager

San Francisco, CA · On-site

You have 6+ years of experience in sales engineering, solutions engineering, or technical account management, with 8+ years of total work experience at tech companies * You will work out of our San ...

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Senior Technical Account Manager information

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How much do senior technical account manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for senior technical account manager in the United States is $100,597.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,500.00 and $122,000.00 per year, depending on experience, location, and employer.

How does a senior technical account manager balance technical problem-solving with client relationship management?

Senior Technical Account Managers are expected to act as both technical experts and trusted advisors for their clients. This means they regularly collaborate with engineering teams to resolve technical challenges while also maintaining open communication with clients to ensure their needs and concerns are addressed promptly. Balancing these responsibilities requires strong organizational skills and the ability to translate complex technical issues into actionable business insights. Building long-term client relationships is just as crucial as delivering timely, effective technical solutions.

What does a senior technical account manager do?

A senior technical account manager (TAM) serves as a primary technical contact between a company and its clients, ensuring successful implementation, support, and ongoing satisfaction with products or services. They analyze client needs, coordinate with internal teams, and provide strategic guidance to optimize product usage, often utilizing tools like CRM systems and technical certifications. Their role involves problem-solving, relationship management, and technical expertise to help clients achieve their business goals.

What is the difference between Senior Technical Account Manager vs Technical Account Manager?

AspectSenior Technical Account ManagerTechnical Account Manager
Required CredentialsTypically requires more experience, advanced certifications, and industry knowledgeEntry to mid-level certifications, less experience needed
Work EnvironmentHandles complex accounts, strategic planning, and high-level client interactionsFocuses on onboarding, support, and maintaining client relationships
Employer & Industry UsageCommon in tech, SaaS, and enterprise software companiesUsed across similar industries, often as a stepping stone role

The main difference between a Senior Technical Account Manager and a Technical Account Manager lies in experience, responsibilities, and complexity of client interactions. Senior TAMs handle more strategic, high-value accounts, requiring advanced skills and certifications, while TAMs focus on client support and relationship management at an operational level.

What is a senior technical account manager?

A Senior Technical Account Manager (Senior TAM) is a professional who acts as a primary technical advisor and relationship manager between a company and its key clients. They help clients maximize the value of the products or services they've purchased by providing technical guidance, troubleshooting, and tailored solutions. Senior TAMs also advocate for the client's needs within their own organization, coordinate support efforts, and often lead complex projects or initiatives to ensure customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a senior technical account manager, and why are they important?

To thrive as a Senior Technical Account Manager, you need a strong background in IT or engineering, excellent problem-solving abilities, and experience in managing client relationships, typically supported by a relevant degree. Familiarity with CRM systems, cloud platforms, and technical troubleshooting tools, along with certifications like ITIL or AWS, is often expected. Outstanding communication, negotiation, and project management skills help you effectively bridge technical and business needs for clients. These skills ensure that client issues are resolved efficiently, fostering long-term satisfaction and driving business growth.

How much does a senior technical account manager make in the US?

A senior technical account manager in the US typically earns between $100,000 and $150,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, stock options, and benefits, with higher salaries often associated with technical expertise and certifications in customer success tools and cloud platforms.
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Senior Technical Account Manager jobs near you
Infographic showing various Senior Technical Account Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 55% In-person, and 45% Remote job distribution, with an average salary of $100,597 per year, or $48.4 per hour.

Senior Technical Account Manager

Aspirion

Columbus, GA • On-site

$105K - $125K/yr

Full-time

Posted 29 days ago

Aspirion rating

7.7

Company rating: 7.7 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Job Type
Full-time
Description
For over two decades, Aspirion has delivered market-leading revenue cycle services. We specialize in collecting challenging payments from third-party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers' compensation, Veterans Affairs, and out-of-state Medicaid.
At the core of our success is our highly valued team of over 1,400 teammates as reflected in one of our core guiding principles, "Our teammates are the foundation of our success." United by a shared commitment to client excellence, we focus on achieving outstanding outcomes for our clients, aiming to consistently provide the highest revenue yield in the shortest possible time.
We are committed to creating a results-oriented work environment that is both challenging and rewarding, fostering flexibility, and encouraging personal and professional growth. Joining Aspirion means becoming a part of an industry leading team, where you will have the opportunity to engage with innovative technology, collaborate with a diverse and talented team, and contribute to the success of our hospital and health system partners. Aspirion maintains a strong partnership with Linden Capital Partners, serving as our trusted private equity sponsor.
The Sr Technical Account Manager (TAM) serves as the primary technical liaison for client's post-implementation, ensuring the successful operation, optimization, and ongoing health of all client data integrations, file workflows, and reporting processes.
This role partners cross-functionally with Client Success, Operations, Data & Engineering, Product, IT, and Implementations teams to proactively resolve technical issues, improve workflows, and drive scalable client outcomes.
The TAM combines strong client-facing communication skills with technical and operational expertise to translate complex challenges into actionable solutions, while maintaining accountability for the day-to-day technical performance of assigned clients.
Key Responsibilities
1. Client Technical Ownership & Partnership
  • Serve as the primary technical point of contact for client's post-implementation, supporting ongoing engagement and relationship health
  • Act as the technical liaison in client-facing meetings, including discussions related to file workflows, integrations, reporting outputs, and system functionality
  • Translate client technical needs into clear internal requirements, user stories, and execution plans
  • Support Client Success Directors in executive business reviews (EBRs) and strategic growth discussions

2. File & Data Operations Management
  • Monitor and validate the daily health of inbound client placement files and data feeds, ensuring timely receipt, accurate formatting, and successful system processing
  • Track and analyze daily placement volumes, identifying anomalies (spikes/drops) and coordinating resolution with Operations and Client Success
  • Oversee outbound file delivery processes (sFTP, reporting files, notes, vendor outputs) and coordinate resolution of failures
  • Perform recurring inventory reconciliations to validate placement counts, balances, and data integrity between systems

3. Technical Issue Resolution & Risk Management
  • Own the end-to-end coordination and resolution of technical issues, including file ingestion failures, reporting discrepancies, and workflow interruptions
  • Facilitate cross-functional collaboration across Data, Engineering, Product, Operations, IT, and Implementations teams to resolve issues
  • Perform and support root cause analysis and implement preventative solutions
  • Proactively identify and escalate technical risks impacting client performance or experience

4. Vendor & Integration Management
  • Manage vendor-related file workflows (e.g., Healthfuse, Huron, and other partners), including onboarding new integrations and maintaining ongoing performance
  • Coordinate testing, validation, and deployment of new file processes and integrations
  • Ensure consistent delivery, accuracy, and issue resolution across all third-party data exchanges

5. Automation, Optimization & Scalability
  • Identify opportunities to reduce manual processes and improve operational efficiency
  • Partner with Data & Engineering teams to automate reconciliation processes, monitoring, alerting, and recurring deliverables
  • Drive continuous improvement initiatives focused on scalable client operations and performance optimization

6. Technical Change Management & Enhancements
  • Lead client upgrades, system enhancements, and process improvements in coordination with Implementations and Client Success teams
  • Coordinate testing, validation, and rollout of technical changes across internal and client stakeholders
  • Identify clients with upgrade or optimization opportunities and drive execution of those initiatives

7. Cross-Functional Collaboration & Execution
  • Act as the central connector across Product, Data, Operations, IT, Credentialing, Implementations, and Client Success teams
  • Drive accountability and follow-through across teams to ensure timely execution and communication

Requirements
Qualifications
  • Bachelor's degree in healthcare administration, Information Systems, Business, Computer Science, or a related field preferred
  • 5+ years of experience in Technical Account Management, Client Success, Healthcare Technology, Implementations, or related roles
  • Strong understanding of data workflows, integrations, reporting logic, and system processes
  • Experience working in cross-functional environments with Product, Data, and Operations teams
  • Excellent communication skills with the ability to explain technical concepts to non-technical audiences
  • Strong problem-solving, organizational, and stakeholder management skills

Success Measures
  • Timely and effective technical issue resolution
  • Accuracy and consistency of file transfers and data processing
  • Reduction in recurring technical issues and escalations
  • Improved workflow efficiency and automation adoption
  • Strong client satisfaction and relationship health
  • Effective cross-functional collaboration and execution

What Success Looks Like
A successful TAM is proactive, detail-oriented, and highly collaborative, anticipating risks before they impact clients, simplifying complex technical challenges, and ensuring seamless execution across teams.
They play a critical role in bridging client expectations and internal delivery, ultimately driving operational excellence, scalability, and long-term client success.
Salary Description
$105,000 - $125,000

What Aspirion employees say

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About Aspirion

Sourced by ZipRecruiter

What is Aspirion? Aspirion is an industry-leading provider of complex claims management services. We specialize in Motor Vehicle Accidents, Worker's Compensation, Veterans Administration and Tricare, Complex Denials, Out-of-State Medicaid, and Eligibility and Enrollment Services. Our employees work in an environment that is both challenging and rewarding. We ask a lot out of our team members and in return we offer flexibility, autonomy, and endless opportunities for advancement. As we are committed to growth within the complex claims industry, we offer the same growth to our employees.

Industry

Finance and insurance

Company size

51 - 200 Employees

Headquarters location

Columbus, GA, US

Year founded

2006

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