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Senior Technical Account Manager Jobs (NOW HIRING)

Veriff

Senior Technical Account Manager

$135K - $175K/yr

We are seeking an experienced and dynamic Senior Technical Account Manager to join our AMER Account Management team to support our key enterprise customers. In this role, you will ensure seamless ...

Plume

Senior Technical Account Manager

Denver, CO · On-site

Overview Plume is seeking a customer-focused Sr. Technical Account Manager (TAM) to serve as a trusted technical and operational advisor for strategic ISP and Enterprise customers. This is a highly ...

Semgrep, Inc

Senior Technical Account Manager

New York, NY · On-site

$145K - $210K/yr

Learn more at semgrep.dev. About the role The Senior Technical Account Manager (TAM) is a critical role that services Semgrep's most important customers. Our TAMs drive the implementation and on ...

Supermicro

Sr. Technical Account Manager

San Jose, CA · On-site

The Sr. Technical Account Manager is responsible for post-sales management of assigned accounts for global service customers, serving as the main escalation point of contact and collaborating closely ...

Plume

Senior Technical Account Manager

Denver, CO · On-site

$116K - $161K/yr

Overview Plume is seeking a customer-focused Sr. Technical Account Manager (TAM) to serve as a trusted technical and operational advisor for strategic ISP and Enterprise customers. This is a highly ...

Plume

Senior Technical Account Manager

Denver, CO

$116K - $161K/yr

Overview Plume is seeking a customer-focused Sr. Technical Account Manager (TAM) to serve as a trusted technical and operational advisor for strategic ISP and Enterprise customers. This is a highly ...

Ping Identity

Senior Technical Account Manager

$155K - $180K/yr

As a Senior Technical Account Manager, you are a recognized Subject Matter Expert (SME) entrusted with managing our highest-spend, global accounts. You will identify systemic operational risks and ...

Ping Identity

Senior Technical Account Manager

Denver, CO · On-site

$155K - $180K/yr

As a Senior Technical Account Manager, you are a recognized Subject Matter Expert (SME) entrusted with managing our highest-spend, global accounts. You will identify systemic operational risks and ...

GrowthLoop

Senior Technical Account Manager

As a Senior Technical Account Manager at GrowthLoop, you will own the end-to-end technical relationship with a portfolio of enterprise customers - from kickoff through expansion - guiding them to ...

Aspirion

Senior Technical Account Manager

Columbus, GA

$101K - $140K/yr

The Sr Technical Account Manager (TAM) serves as the primary technical liaison for client\'s post-implementation, ensuring the successful operation, optimization, and ongoing health of all client ...

Aspirion

Senior Technical Account Manager

Columbus, GA · On-site

$105K - $125K/yr

The Sr Technical Account Manager (TAM) serves as the primary technical liaison for client's post-implementation, ensuring the successful operation, optimization, and ongoing health of all client data ...

HealthSherpa

Senior Technical Account Manager

$104K - $156K/yr

About the Role The Senior Technical Account Manager is an invaluable bridge between important enterprise insurance carrier clients and our internal team. With a focus is on business development and ...

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Senior Technical Account Manager information

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$41.5K

$100.6K

$159.5K

How much do senior technical account manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for senior technical account manager in the United States is $100,597.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,500.00 and $122,000.00 per year, depending on experience, location, and employer.

How does a senior technical account manager balance technical problem-solving with client relationship management?

Senior Technical Account Managers are expected to act as both technical experts and trusted advisors for their clients. This means they regularly collaborate with engineering teams to resolve technical challenges while also maintaining open communication with clients to ensure their needs and concerns are addressed promptly. Balancing these responsibilities requires strong organizational skills and the ability to translate complex technical issues into actionable business insights. Building long-term client relationships is just as crucial as delivering timely, effective technical solutions.

What does a senior technical account manager do?

A senior technical account manager (TAM) serves as a primary technical contact between a company and its clients, ensuring successful implementation, support, and ongoing satisfaction with products or services. They analyze client needs, coordinate with internal teams, and provide strategic guidance to optimize product usage, often utilizing tools like CRM systems and technical certifications. Their role involves problem-solving, relationship management, and technical expertise to help clients achieve their business goals.

What is the difference between Senior Technical Account Manager vs Technical Account Manager?

AspectSenior Technical Account ManagerTechnical Account Manager
Required CredentialsTypically requires more experience, advanced certifications, and industry knowledgeEntry to mid-level certifications, less experience needed
Work EnvironmentHandles complex accounts, strategic planning, and high-level client interactionsFocuses on onboarding, support, and maintaining client relationships
Employer & Industry UsageCommon in tech, SaaS, and enterprise software companiesUsed across similar industries, often as a stepping stone role

The main difference between a Senior Technical Account Manager and a Technical Account Manager lies in experience, responsibilities, and complexity of client interactions. Senior TAMs handle more strategic, high-value accounts, requiring advanced skills and certifications, while TAMs focus on client support and relationship management at an operational level.

What is a senior technical account manager?

A Senior Technical Account Manager (Senior TAM) is a professional who acts as a primary technical advisor and relationship manager between a company and its key clients. They help clients maximize the value of the products or services they've purchased by providing technical guidance, troubleshooting, and tailored solutions. Senior TAMs also advocate for the client's needs within their own organization, coordinate support efforts, and often lead complex projects or initiatives to ensure customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a senior technical account manager, and why are they important?

To thrive as a Senior Technical Account Manager, you need a strong background in IT or engineering, excellent problem-solving abilities, and experience in managing client relationships, typically supported by a relevant degree. Familiarity with CRM systems, cloud platforms, and technical troubleshooting tools, along with certifications like ITIL or AWS, is often expected. Outstanding communication, negotiation, and project management skills help you effectively bridge technical and business needs for clients. These skills ensure that client issues are resolved efficiently, fostering long-term satisfaction and driving business growth.

How much does a senior technical account manager make in the US?

A senior technical account manager in the US typically earns between $100,000 and $150,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, stock options, and benefits, with higher salaries often associated with technical expertise and certifications in customer success tools and cloud platforms.
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Senior Technical Account Manager jobs near you
Infographic showing various Senior Technical Account Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 55% In-person, and 45% Remote job distribution, with an average salary of $100,597 per year, or $48.4 per hour.

Senior Technical Account Manager

Veriff

Remote

$135K - $175K/yr

Full-time

Medical

Re-posted 12 days ago

Job description

At Veriff, our Go-to-Market (GTM) Division is the driving force behind our mission to create a safer, more trustworthy online world. We are a dynamic, global team dedicated to growing our customer base and enhancing our brand's global presence. With a customer-first approach, we provide tailored solutions that instill trust and inspire businesses to join our cause. Our strategy is built on innovative thinking, meticulous research, and cross-team collaboration, ensuring that we work towards a unified vision.
We are seeking an experienced and dynamic Senior Technical Account Manager to join our AMER Account Management team to support our key enterprise customers. In this role, you will ensure seamless collaboration between the Go to Market (GTM), Product, Solutions Engineering, and Support teams, managing timelines and resolving roadblocks to guide customers towards maximizing the value they derive from our solution, providing expert architectural and operational guidance.
You'll help us protect honest people online by:
  • Coordinating cross-functional technical projects, managing timelines, resources, and dependencies, ensuring all stakeholders are aligned and project goals are met
  • Serving as a liaison between Account Managers in GTM, Solutions Engineering and Product teams to ensure alignment on technical requirements and timelines for customer onboarding and go lives
  • Creating and maintaining project plans with clear milestones, deliverables, and critical paths for both customers and internal teams
  • Facilitating communication between Account Management and Product, track action items resulting from customer engagements and escalations, as well as support preparation and delivery of customer communications
  • Working closely with the GTM and Product teams to ensure all necessary technical deliverables for the customer, including documentation, integrations, and testing, are completed on time
  • Working with our large, enterprise customers to set and achieve clear project milestones, supporting their onboarding, growth, performance optimization, and overall success with Veriff's solutions
  • Maintaining project documentation, including schedules, progress reports, and risk logs, including providing regular status updates to leadership.
  • Driving customer journey support by leading customers from onboarding to adoption and value realization while coordinating with support and engineering teams to troubleshoot issues and ensure sustained success.

You are the right future Veriffian for the job if you have/are:
  • 6+ years of experience as Principal Technical Support, Solutions Engineering, Software Engineer, or Technical Account Management for a SaaS software company
  • Bachelor's degree in Computer Science, Engineering, Math, or a related field (or equivalent experience)
  • Fluency in English
  • Excellent communication skills, both written and verbal, with the ability to translate complex technical information to non-technical stakeholders.
  • Strong problem-solving skills and the ability to handle multiple priorities in a fast-paced environment.
  • Ability to work effectively with cross-functional teams, including engineering, support, GTM, and product management.
  • Proven ability to manage clients effectively, take initiative, lead projects and global teams, and perform hands-on technical work with a strong sense of accountability.

You're an especially awesome match if you have/are:
  • Strategic thinking with the ability to align technical projects to business objectives
  • Trilingual in English/Spanish/Portuguese
  • Knowledge of APIs
  • Strong stakeholder management across engineering, product, marketing, and sales teams
  • Data-driven approach to decision making and progress tracking
  • Experience with customer-facing technical support or troubleshooting
  • Fam
  • iliarity with tactics to manage and grow accounts
  • Experience within the IDV industry

Compensation:
The base salary for this role is $135,000 - $175,000 + commission. Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law.
Why Veriff?
We are the preferred identity verification platform partner for the world's most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we're dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force.
When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, while looking after you along the way with a range of benefits designed with you in mind. Some of our favorites include...
  • Stock options that ensure you share in our success
  • Learning and Development and Health & Sports budgets that you are free to tailor to your own needs
  • Medical insurance to ensure you're feeling great physically and mentally
  • 1 day off per year for volunteering activities

We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you!
Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see Recruitment Privacy Policy.
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