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Senior Support Engineer Jobs in Raleigh, NC (NOW HIRING)

Mentor Engineer I and Designer I/II team members. * Assist in system design programming and master planning with senior support. Qualifications Required: * ABET-accredited Bachelor's degree in ...

Mentor Engineer I and Designer I/II team members. * Assist in system design programming and master planning with senior support. Qualifications Required: * ABET-accredited Bachelor's degree in ...

Mentor Engineer I and Designer I/II team members. * Assist in system design programming and master planning with senior support. Qualifications Required: * ABET-accredited Bachelor's degree in ...

Senior Process Engineer

Holly Springs, NC ยท On-site

$90K - $116K/yr

Senior Process Engineer Live What you will do Let'sdo this.Let'schange the world. In this vital ... Identify, support, and/or lead implementation of engineering-based improvements or upgrades to the ...

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The Senior Quality Assurance Engineer serves as the independent quality authority for complex ... This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap ...

The Senior Quality Assurance Engineer serves as the independent quality authority for complex ... Lead internal audits and support customer, regulatory, and certification audits. Provide ...

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Senior Building Engineer

Raleigh, NC ยท On-site

$42 - $52/hr

As the Senior Building Engineer, you will provide world-class support and services to the tenants of a commercial campus in the Raleigh area. The Senior Building Engineer will oversee all maintenance ...

New

Senior Building Engineer

Raleigh, NC ยท On-site

$101K - $139K/yr

As the Senior Building Engineer, you will provide world-class support and services to the tenants of a commercial campus in the Raleigh area. The Senior Building Engineer will oversee all maintenance ...

New

Senior Electrical Engineer What you will do In this role you will join the Facilities & Engineering ... Support the design and equipment selection from an electrical perspective of process, utilities ...

A Snapshot of Your Day Siemens Energy has an exciting opportunity for a Senior Civil/Structural ... Support engineering activities throughout the project lifecycle, from proposal development through ...

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Showing results 21-40

Senior Support Engineer information

See Raleigh, NC salary details

$21.9K

$100.4K

$154.6K

How much do senior support engineer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for senior support engineer in Raleigh, NC is $100,375.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,200.00 and $121,000.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What are popular job titles related to Senior Support Engineer jobs in Raleigh, NC?

For Senior Support Engineer jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Senior Support Engineer jobs in Raleigh, NC look for?

The top searched job categories for Senior Support Engineer jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Senior Support Engineer jobs?

Cities near Raleigh, NC with the most Senior Support Engineer job openings:

Infographic showing various Senior Support Engineer job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $100,375 per year, or $48.3 per hour.

Structural Engineer III

CRB

Raleigh, NC โ€ข Hybrid

Full-time

Re-posted 2 days ago


Job description

Company Description

CRB's nearly 1,100 expert professionals drive innovative, life-changing and life-saving solutions for manufacturers in the life sciences and food and beverage industries. Ourย mission, vision, and core valuesย put client satisfaction and employee experience at the center of everything we do.

As an AEC Firm we proudly specialize in industries that inherently carry important social responsibility - we recognize our impact and influence in the communities we serve and pursue corporate responsibility through the lens of people, community, and planet. From oncology and rare disorders to COVID-19 or alternative proteins, our design and construction projects are pioneering solutions addressing important issues such as food scarcity and global health.

Job Description

As a Structural Engineer III, you'll play a key role in delivering high-quality design solutions for projects of intermediate complexity. You'll collaborate with senior engineers and cross-disciplinary teams, lead small project scopes, and mentor junior staff. This is a great opportunity for engineers ready to take the next step in their career, with exposure to client-facing responsibilities and project leadership.ย Structural Engineers at CRB contribute to a wide range of impactful projects, including projects in Life Sciences & Pharmaceutical Manufacturing.

Key Responsibilities

  • Lead and manage discipline-specific design scope and budget on small to mid-sized projects.
  • Develop construction drawing packages and specifications with minimal oversight.
  • Conduct and lead field surveys, site walks, and construction field reporting.
  • Identify and document non-compliant existing conditions during site visits.
  • Interface with clients, architects, engineers, subcontractors, and vendors.
  • Support proposal development and contribute to internal training presentations.
  • Lead squad checks and discipline reviews to ensure design quality.
  • Mentor Engineer I and Designer I/II team members.
  • Assist in system design programming and master planning with senior support.
Qualifications

Required:

  • ABET-accredited Bachelor's degree in Structural or Architectural Engineering.
  • Minimum 5 years of experience in a design firm or similar setting.
  • Proficiency in structural design software (e.g., RISA, Enercalc, Tedds).
  • Working knowledge of AutoCAD and Revit.
  • Familiarity with structural material codes and applicable building standards.

Preferred:

  • Professional Engineer (PE) license or in-progress.
  • Experience coordinating with construction trade partners and vendors.
  • Strong skills in structural design calculations with limited supervision.
  • Basic troubleshooting experience with structural systems.
  • Proficiency in Microsoft Office Suite.

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Additional Information

All your information will be kept confidential according to EEO guidelines.

CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.

CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.

CRB offers a complete and competitive benefit package designed to meet individual and family needs.

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.

CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.

CRB offers a complete and competitive benefit package designed to meet individual and family needs.

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.