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Remote Apple Support Jobs in Raleigh, NC (NOW HIRING)

Apple Designs, Inc.

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Signage & Wayfinding Specialist / Revit Drafter

Raleigh, NC · Remote

$65K - $85K/yr

Position Overview We're hiring a remote Signage & Wayfinding Specialist / Revit Drafter to support ... Apple Designs is an Equal Opportunity Employer. We celebrate diversity and are committed to ...

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

... virtual customer service support for a variety of client programs across industries. This ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Liveops

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Darkhorse Tech

IT Field Technician (Remote)

Raleigh, NC · Remote

$48K - $55K/yr

With technicians on the ground throughout the country we offer in-person as well as remote support ... Apple OS, and more Qualifications and Skills * Excellent verbal and written communication * Proven ...

Darkhorse Tech, Inc.

IT Field Technician

Raleigh, NC · On-site +1

$48K - $55K/yr

With technicians on the ground throughout the country we offer in-person as well as remote support ... Apple OS, and more Qualifications and Skills * Excellent verbal and written communication * Proven ...

Liveops

Remote Spanish Bilingual Customer Service

Apex, NC · Remote

$11.75 - $14.75/hr

Android or Apple Phone * Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported) Review the Liveops basic technology requirements Hours: * Choose ...

Liveops

Remote Spanish Bilingual Customer Service

Durham, NC · Remote

$15 - $18.75/hr

Android or Apple Phone * Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported) Review the Liveops basic technology requirements Hours: * Choose ...

Liveops

Remote Spanish Bilingual Customer Service

Cary, NC · Remote

$14.25 - $18/hr

Android or Apple Phone * Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported) Review the Liveops basic technology requirements Hours: * Choose ...

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Remote Apple Support information

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How much do remote apple support jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for remote apple support in Raleigh, NC is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.86 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Apple Support position, and why are they important?

To thrive as a Remote Apple Support specialist, you need a solid understanding of Apple products, troubleshooting skills, and experience with customer service, often supported by relevant certifications such as Apple Certified Support Professional (ACSP). Familiarity with remote desktop software, ticketing systems, and Apple’s proprietary support tools is typically required. Excellent verbal communication, patience, and problem-solving abilities are essential soft skills in this customer-focused role. These skills and qualities allow you to efficiently resolve technical issues, ensure customer satisfaction, and maintain Apple’s reputation for top-tier support.

How much do Apple Remote support people make?

Apple Remote support specialists typically earn between $40,000 and $60,000 annually, depending on experience and location. The role often requires strong technical skills, customer service abilities, and familiarity with Apple products and support tools.

What is a Remote Apple Support job?

A Remote Apple Support job involves assisting customers with troubleshooting, technical issues, and inquiries related to Apple products and services. Support is typically provided via phone, chat, or email, allowing specialists to diagnose problems and guide users through solutions. This role requires strong knowledge of Apple hardware, software, and ecosystem, along with excellent communication skills. Many positions are offered by Apple or authorized third-party support providers, often with flexible work-from-home opportunities.

What does a typical workday look like for someone in a Remote Apple Support position?

A typical day as a Remote Apple Support specialist involves handling customer inquiries via phone, chat, or email, diagnosing technical issues, and guiding users through troubleshooting steps. You'll log interactions in ticketing systems, escalate complex cases to higher-level teams when necessary, and stay updated on new Apple products and software updates. Most teams hold regular virtual meetings to discuss updates and share best practices, fostering a collaborative remote work environment. This role offers exposure to a wide range of technical challenges, making every day unique and helping you build valuable skills that can lead to career advancement within Apple’s support or technical pathways.

How difficult is it to get hired at Apple?

Getting hired as a Remote Apple Support representative can be competitive, as Apple seeks candidates with strong technical skills, excellent customer service, and relevant certifications. The hiring process typically involves multiple interviews, technical assessments, and background checks, making it a rigorous but achievable process for qualified applicants.

Do Apple Support workers work-from-home?

Apple Support workers can work remotely, especially for technical support roles that involve phone, chat, or email assistance. Remote work availability depends on the specific position, team needs, and company policies, and employees typically require familiarity with Apple products and support tools. Some roles may also require on-site presence for training or equipment setup.

Can you work remote for Apple?

Remote Apple Support roles are available, allowing employees to work from home depending on the position and location. These roles typically require strong technical skills, customer service experience, and familiarity with Apple products and support tools. Availability of remote work may vary based on company policies and specific job requirements.
What are popular job titles related to Remote Apple Support jobs in Raleigh, NC? For Remote Apple Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Apple Support jobs in Raleigh, NC look for? The top searched job categories for Remote Apple Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Apple Support jobs? Cities near Raleigh, NC with the most Remote Apple Support job openings:
Remote Apple Support jobs near you
Infographic showing various Remote Apple Support job openings in Raleigh, NC as of June 2026, with employment types broken down into 92% Full Time, 4% Part Time, 2% Temporary, and 2% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,591 per year, or $18.1 per hour.

Signage & Wayfinding Specialist / Revit Drafter

Apple Designs, Inc.

Raleigh, NC • Remote

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

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Job description

About Us
Apple Designs is a wayfinding and environmental graphic design firm specializing in signage systems that help people navigate the built environment. Our work spans static and dynamic signage, experiential graphic design, and visual communications for public spaces like airports, hospitals, and corporate campuses.

Position Overview
We're hiring a remote Signage & Wayfinding Specialist / Revit Drafter to support our growing project portfolio. This role is dedicated specifically to signage and wayfinding documentation — not general architectural design — and is responsible for creating detailed Revit models, construction documents, and design intent documentation for signage projects from concept through completion. This is a fully remote position open to candidates based anywhere in the U.S., with occasional travel to our Raleigh, NC studio or project sites for surveys, installs, and team onboarding.

Key Responsibilities

  • Independently create and manage Revit models for signage projects, ensuring accuracy and detail
  • Build Revit families and components for signage systems
  • Produce signage location plans, message schedules, and design intent documentation
  • Generate construction documents including shop drawings
  • Ensure all signage systems meet relevant code requirements
  • Coordinate shared and central Revit models remotely with architects, engineers, and other consultants
  • Coordinate signage placement with architectural elements such as door frames, lighting, and structural conditions

Required Qualifications

  • Bachelor's Degree (or equivalent) in Architectural Technology, Graphic Design, or related field
  • Minimum 2 years of professional experience producing construction documents in Revit
  • Professional experience in signage, wayfinding, or environmental graphic design documentation
  • Experience with Bluebeam and at least one 3D modeling platform (e.g. Enscape)
  • Demonstrated ability to work independently and manage deadlines without in-person supervision
  • Reliable home office setup and strong written communication skills for remote collaboration

Preferred Qualifications

  • Familiarity with Navisworks or similar BIM coordination tools
  • Knowledge of signage fabrication methods – dimensional letters, cabinet systems, LED-illuminated signs, pylon structures, or similar
  • Experience working on airport, transit, civic, or other large public facility projects
  • Prior experience working in a remote or distributed team environment

Compensation & Benefits

  • Salary range $65,000 – $85,000
  • Quarterly performance bonuses
  • Health insurance
  • Paid time off
  • 401(k)
  • Fully remote — occasional travel to Raleigh, NC or project sites required

How to Apply

Apply directly through ZipRecruiter or visit apple-designs.com/careers to submit your resume, portfolio, and a brief cover letter. Please highlight your Revit experience.

Apple Designs is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Description

At Apple Designs, we create information systems designed to improve public navigation through complex environments. We specialize in static and dynamic signage, wayfinding information systems, experiential graphic design, and visual communications.