1

Senior Program Manager Jobs in Rochester, NY (NOW HIRING)

Senior Program Delivery Manager (Req#1355)

Rochester, NY · On-site

$125 - $175/hr

  • Medical

  • Retirement

  • PTO

As a Senior Program Delivery Manager, you will act as the strategic bridge between ePlus's internal operational execution teams and our clients, ensuring services are delivered on time, within budget ...

New

Program Manager

Rochester, NY

$92K - $171K/yr

  • Medical

  • Retirement

  • PTO

Program Managers must demonstrate strong leadership, communication, and teambuilding skills by fostering trust, collaborating effectively, and providing clear updates to customers and senior ...

Senior Specialist, Program Management

Rochester, NY

$92K - $171K/yr

  • Medical

  • Retirement

  • PTO

Specialist, Program Management Job Code: 36335 Job Location: Rochester, New York Job Schedule: 9/80 * Responsible for managing the cost, schedule, execution, and technical performance requirements of ...

Program Manager

Rochester, NY

$92K - $171K/yr

  • Medical

  • Retirement

  • PTO

Program Managers must demonstrate strong leadership, communication, and teambuilding skills by fostering trust, collaborating effectively, and providing clear updates to customers and senior ...

Sr Dept Program Spec

Rochester, NY · On-site

$70.20 - $105.29/hr

The Sr. Dept Program Specialist serves as Project Manager (PM) for the Wilmot Cancer Institute's (WCI) Office of Community Outreach and Engagement (COE), supporting the office's administrative and ...

New

Lead, Program Management

Rochester, NY · On-site

$92K - $171K/yr

  • Medical

  • Retirement

  • PTO

Senior Specialist, Program Management - SATCOM Business Unit Job Code: 41658 Job Location: Rochester NY Job Schedule: 9/80 L3Harris Mission Critical Communications (MCC) is seeking an experienced ...

Program Manager

West Henrietta, NY · On-site

$115K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Program Manager Department: Program Management Reports To: VP of Programs SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical ...

The program manager is responsible for overseeing all aspects of the production process, from ... Provide regular updates to senior management and clients, highlighting progress, issues, and ...

Program Manager

Newark, NY · On-site

$85K - $160K/yr

The program manager is responsible for overseeing all aspects of the production process, from ... updates to senior management and clients, highlighting progress, issues, and successes. • ...

Principal Program Manager

Rochester, NY

$133K - $247K/yr

  • Medical

  • Retirement

  • PTO

Principal Program Manager Job Code: 42367 Job Location: Rochester, NY Job Schedule: 9/80 (Every ... The position serves as the primary interface to senior customers and internal leadership, ensuring ...

next page

Showing results 1-20

Senior Program Manager information

See Rochester, NY salary details

$37.7K

$111.4K

$150.5K

How much do senior program manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for senior program manager in Rochester, NY is $111,442.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,300.00 and $112,700.00 per year, depending on experience, location, and employer.

What is a senior program manager?

A senior program manager can work in many industries, including healthcare, construction, and technology, to improve the efficiency and profitability of a business or organization. As a senior program manager, your job duties involve using analytical skills to manage a project while overseeing a team. You organize resources, stay within budget, use SDLC guidelines, assess project risk, provide quality control to meet goals, and report on development. Minimum qualifications include a bachelor’s degree and industry experience, but an MBA specializing in project management can give you a competitive edge. Desired skills include leadership, organization, and the ability to conduct research. Having a diverse business background is also beneficial for this career.

How does a senior program manager typically collaborate with cross-functional teams to ensure project success?

A Senior Program Manager regularly works with cross-functional teams by facilitating communication among stakeholders, aligning project goals, and resolving conflicts that may arise between departments. They often lead meetings, set clear expectations, and provide updates to ensure all teams are on track with deliverables and timelines. Building strong relationships with product, engineering, finance, and other relevant teams is crucial to proactively identify and address potential risks. This collaborative approach not only streamlines workflows but also fosters a culture of accountability and shared ownership of program outcomes.

What are the key skills and qualifications needed to thrive as a senior program manager, and why are they important?

To thrive as a Senior Program Manager, you need expertise in project management, strategic planning, and cross-functional leadership, often supported by a bachelor's or master's degree and significant management experience. Familiarity with tools such as Microsoft Project, Jira, and project management certifications like PMP or Agile are typically required. Exceptional communication, stakeholder management, and problem-solving skills set top performers apart in this position. These skills are crucial for aligning teams, delivering complex projects on time, and driving organizational objectives.

What is the difference between Senior Program Manager vs Project Manager?

AspectSenior Program ManagerProject Manager
CredentialsTypically requires a bachelor's degree, PMP or PgMP certification, extensive experience in program managementUsually requires a bachelor's degree, PMP certification often preferred, less extensive experience needed
Work EnvironmentOversees multiple related projects within a program, strategic focusManages individual projects, tactical focus
Employer & Industry UsageCommon in large corporations, tech, healthcare, and finance sectorsWidely used across industries for specific project delivery

The Senior Program Manager focuses on managing multiple projects aligned with organizational goals, requiring strategic oversight and extensive experience. In contrast, the Project Manager handles individual projects, ensuring timely delivery and scope management. Both roles are vital but differ mainly in scope and complexity.

How much does a senior program manager make in the US?

A senior program manager in the US typically earns between $100,000 and $150,000 annually, with variations based on industry, location, and experience. Many senior program managers also receive bonuses and benefits, and strong project management skills and certifications like PMP can influence salary levels.

What are popular job titles related to Senior Program Manager jobs in Rochester, NY?

For Senior Program Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Senior Program Manager jobs in Rochester, NY look for?

The top searched job categories for Senior Program Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Senior Program Manager jobs?

Cities near Rochester, NY with the most Senior Program Manager job openings:

Infographic showing various Senior Program Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $111,442 per year, or $53.6 per hour.

Senior Program Delivery Manager (Req#1355)

ePlus Technology, inc.

Manchester, NY • On-site

$117K - $118K/yr

Full-time

Medical, Retirement, PTO

Posted 5 days ago


Job description

Overview
Hybrid-remote opportunity for candidates geographically located in one of the following areas: (1) King of Prussia, Pennsylvania; (2) Manchester, New Hampshire; (3) New York, New York; (4) Rochester, New York.
As a Senior Program Delivery Manager, you will act as the strategic bridge between ePlus's internal operational execution teams and our clients, ensuring services are delivered on time, within budget, and in strict alignment with contractual agreements. You will bring strong customer-facing leadership, advanced communication skills, financial accountability, and the ability to personally lead high-visibility technology programs while contributing measurable billable utilization.
Your Impact
The essential functions of this position include:
Advanced Project & Program Management
  • Manage internal and external resource schedules, as projects require
  • Manage projects by following the ePlus PMO structure
  • Support and lead customer-facing meetings
  • Work with customers to gather and document requirements, prioritize and develop schedules
  • Ensure schedules are met on time and within budget
  • Support ePlus financial objectives by forecasting project revenues on a monthly basis and analyzing variances; initiating corrective action
  • Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization.
  • Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed.
  • Lead large-scale deployments involving infrastructure, cloud, collaboration, security, AI enablement, or digital transformation
  • Utilize advanced PM methodologies including Agile, Waterfall, Hybrid, and SAFe frameworks
  • Drive governance structures, steering committees, and operational cadence
  • Coordinate cross-functional delivery teams including architects, engineers, PMs, customer success, and vendors
  • Ensure adherence to PMO standards, documentation quality, and delivery best practices

Relationship Management
  • Serving as the primary escalation point for clients, establishing strong strategic partnerships, interpreting analytics, and leading governance discussions to maximize account value.
  • Build executive-level relationships through recurring customer touchpoints, governance meetings, and strategic planning sessions
  • Align customer business objectives with technology delivery strategies
  • Drive customer satisfaction, retention, and expansion opportunities
  • Lead Executive Business Reviews (EBRs/QBRs)

Billable Delivery Leadership
  • Maintain individual billable utilization targets through direct leadership of customer-facing programs and strategic initiatives
  • Actively lead complex enterprise IT projects, transformation programs, and multi-workstream initiatives
  • Provide hands-on project and program management support for critical customer engagements
  • Manage project scope, schedule, budget, dependencies, RAID logs, and executive communications
  • Support escalations and recovery efforts for at-risk programs

SLA & KPI Governance
  • Developing and monitoring strict Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to guarantee that high-quality, cost-effective service is continuously optimized.

Business Development & Pre-Sales Support
  • Partner with sales and pre-sales teams on strategic opportunities
  • Support Statements of Work (SOWs), RFP/RFI responses, and customer presentations
  • Provide delivery leadership during solution planning and project scoping
  • Identify opportunities for additional services and customer expansion

Qualifications
  • 7+ years of experience in IT consulting, professional services, PMO leadership, or enterprise delivery
  • 7+ years of experience in a client-facing position
  • Ability to recommend process improvement strategies, policies, and procedures by evaluating project outcomes; identify problems; evaluate trends; anticipate requirements through lessons learned documentation
  • Previous experience working with or for an IT managed services organization / company
  • Proven success managing enterprise technology programs in customer-facing environments
  • Demonstrated ability to maintain billable utilization targets while managing strategic accounts
  • Strong presence and communication (verbal and written), particularly the ability to describe the business impact of technical solutions to non-technical clients
  • Ability to work effectively in high-risk, high-pressure situations
  • Ability to motivate engineering resources to out-perform and exceed client expectations
  • Politically astute; able to recognize and work with political issues within client organizations
  • Demonstrate depth of operational service delivery management expertise
  • Strong focus on customer and employee development
  • Systems and IT literate, including Networking, Business Communications, Security, Wireless, SAN and Server Management support, etc.
  • Able to work both independently and as part of a fast-paced team
  • Relevant professional certifications preferred (PMP, PMI-ACP, CSM, SAFe Agilist, ITIL Foundation)

Position Specifics
The initial base salary range for this position is expected to be between $125,000 and $175,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.
ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.
If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
#LI-KB1
#IND1
Who We Are
At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.
Corporate Values
  • Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
  • Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
  • Work/life balance that supports our employees' varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
  • Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

Commitment to Diversity, Inclusion and Belonging
  • We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
  • ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

Physical Requirements
  • While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
  • By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

ePlus maintains a California Consumer Privacy Act (CCPA) Privacy Notice on our Trust Center, available here: CCPA Privacy Notice.
Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.