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Technical Program Delivery Manager Jobs in Rochester, NY

Engineering Program Manager

Rochester, NY · On-site

$101.10 - $146.70/hr

Operations Manager, Product Design Services Pay Range: $101,100 - $146,700 annually Location ... Identify, assess, and mitigate risks that may affect program delivery * Act as the technical ...

Basic Qualifications * 1-3 years of relevant experience in IT project coordination, cloud project delivery, or technical program support. * Demonstrated ability to manage timelines, deliverables, and ...

Cloud Tech Project Manager

Rochester, NY · On-site

$110K - $140K/yr

Basic Qualifications * 1-3 years of relevant experience in IT project coordination, cloud project delivery, or technical program support. * Demonstrated ability to manage timelines, deliverables, and ...

Delivery Lead

Rochester, NY · On-site

$160 - $185/hr

Typically 8+ years of experience in Agile Delivery, Scrum Master, Technical Program Management, Release Train Engineering, or related delivery leadership roles. * Experience supporting multiple Agile ...

The Program Manager directs all phases of programs from inception through completion. This position ... Responsible for the cost, schedule, and technical performance of company programs or subsystems of ...

Program Manager

Newark, NY · On-site

$85K - $160K/yr

Monitor and manage program metrics, including on-time delivery, quality, responsiveness, and cost ... Possess strong technical knowledge of electronics design, Printed Circuit Board (PCB) assembly ...

Program Manager

Newark, NY · On-site

$85K - $160K/yr

... delivery of electronic products and services. The program manager is responsible for overseeing all ... technical knowledge of electronics design, Printed Circuit Board (PCB) assembly, Surface Mount ...

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Technical Program Delivery Manager information

See Rochester, NY salary details

$87.8K

$143.7K

$166.3K

How much do technical program delivery manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for technical program delivery manager in Rochester, NY is $143,706.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,300.00 and $164,800.00 per year, depending on experience, location, and employer.

What is a Technical Program Delivery Manager?

A Technical Program Delivery Manager is responsible for overseeing the planning, coordination, and execution of complex technical projects or programs within an organization. They work closely with cross-functional teams, including engineering, product management, and business stakeholders, to ensure that projects are delivered on time, within scope, and on budget. Their role often includes managing risks, addressing roadblocks, and ensuring clear communication among all parties involved. Technical Program Delivery Managers play a key role in driving the successful delivery of technology solutions that align with business objectives.

How does a Technical Program Delivery Manager typically collaborate with cross-functional teams to ensure successful project outcomes?

A Technical Program Delivery Manager frequently coordinates with engineering, product management, QA, and operations teams to align project goals, timelines, and deliverables. They facilitate regular meetings, manage communication channels, and resolve dependencies or blockers that may arise among different departments. By leveraging strong organizational and interpersonal skills, they ensure transparency and foster a collaborative environment, helping teams stay on track and adapt to changes quickly. This cross-team collaboration is essential for delivering complex technical programs on time and within scope.

What are the key skills and qualifications needed to thrive as a Technical Program Delivery Manager, and why are they important?

To thrive as a Technical Program Delivery Manager, you need expertise in project management, software development processes, and a strong background in technology, often supported by a bachelor’s degree in a related field. Familiarity with tools like Jira, Confluence, Agile methodologies, and certifications such as PMP or Scrum Master are highly valued. Outstanding leadership, communication, and problem-solving skills set top performers apart by enabling effective team coordination and stakeholder management. These skills ensure the successful delivery of complex technical projects on time and within scope, driving organizational success.

What is the difference between Technical Program Delivery Manager vs Technical Project Manager?

AspectTechnical Program Delivery ManagerTechnical Project Manager
CredentialsTypically requires a bachelor’s degree in IT, engineering, or related fields; certifications like PMP or PgMP are commonSimilar credentials; PMP or Agile certifications are often preferred
Work EnvironmentFocuses on managing multiple interrelated programs across teams and departmentsFocuses on managing individual projects with specific deliverables
Employer & Industry UsageUsed in tech, software, and engineering companies for large-scale initiativesCommon in IT, software development, and engineering firms for project execution

The Technical Program Delivery Manager oversees multiple related projects, ensuring strategic alignment and delivery across teams. The Technical Project Manager concentrates on executing specific projects within scope, time, and budget. Both roles require technical knowledge and strong coordination skills, but the Program Delivery Manager has a broader, strategic focus.

Is being a technical program delivery manager a good career?

A technical program delivery manager oversees the planning and execution of complex technical projects, often requiring strong leadership, communication, and technical skills. It is generally considered a stable and rewarding career with opportunities for advancement in technology-driven organizations.

What does a technical program delivery manager do?

A Technical Program Delivery Manager oversees the planning, execution, and delivery of complex technical projects, ensuring they meet scope, schedule, and quality standards. They coordinate cross-functional teams, manage stakeholder communication, and utilize project management tools to ensure successful implementation within deadlines and budgets.

What job categories do people searching Technical Program Delivery Manager jobs in Rochester, NY look for?

The top searched job categories for Technical Program Delivery Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Technical Program Delivery Manager jobs?

Cities near Rochester, NY with the most Technical Program Delivery Manager job openings:

Senior Program Delivery Manager (Req#1355)

ePlus Technology, inc.

Manchester, NY • On-site

$117K - $118K/yr

Full-time

Medical, Retirement, PTO

Posted 10 days ago


Job description

Overview
Hybrid-remote opportunity for candidates geographically located in one of the following areas: (1) King of Prussia, Pennsylvania; (2) Manchester, New Hampshire; (3) New York, New York; (4) Rochester, New York.
As a Senior Program Delivery Manager, you will act as the strategic bridge between ePlus's internal operational execution teams and our clients, ensuring services are delivered on time, within budget, and in strict alignment with contractual agreements. You will bring strong customer-facing leadership, advanced communication skills, financial accountability, and the ability to personally lead high-visibility technology programs while contributing measurable billable utilization.
Your Impact
The essential functions of this position include:
Advanced Project & Program Management
  • Manage internal and external resource schedules, as projects require
  • Manage projects by following the ePlus PMO structure
  • Support and lead customer-facing meetings
  • Work with customers to gather and document requirements, prioritize and develop schedules
  • Ensure schedules are met on time and within budget
  • Support ePlus financial objectives by forecasting project revenues on a monthly basis and analyzing variances; initiating corrective action
  • Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization.
  • Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed.
  • Lead large-scale deployments involving infrastructure, cloud, collaboration, security, AI enablement, or digital transformation
  • Utilize advanced PM methodologies including Agile, Waterfall, Hybrid, and SAFe frameworks
  • Drive governance structures, steering committees, and operational cadence
  • Coordinate cross-functional delivery teams including architects, engineers, PMs, customer success, and vendors
  • Ensure adherence to PMO standards, documentation quality, and delivery best practices

Relationship Management
  • Serving as the primary escalation point for clients, establishing strong strategic partnerships, interpreting analytics, and leading governance discussions to maximize account value.
  • Build executive-level relationships through recurring customer touchpoints, governance meetings, and strategic planning sessions
  • Align customer business objectives with technology delivery strategies
  • Drive customer satisfaction, retention, and expansion opportunities
  • Lead Executive Business Reviews (EBRs/QBRs)

Billable Delivery Leadership
  • Maintain individual billable utilization targets through direct leadership of customer-facing programs and strategic initiatives
  • Actively lead complex enterprise IT projects, transformation programs, and multi-workstream initiatives
  • Provide hands-on project and program management support for critical customer engagements
  • Manage project scope, schedule, budget, dependencies, RAID logs, and executive communications
  • Support escalations and recovery efforts for at-risk programs

SLA & KPI Governance
  • Developing and monitoring strict Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to guarantee that high-quality, cost-effective service is continuously optimized.

Business Development & Pre-Sales Support
  • Partner with sales and pre-sales teams on strategic opportunities
  • Support Statements of Work (SOWs), RFP/RFI responses, and customer presentations
  • Provide delivery leadership during solution planning and project scoping
  • Identify opportunities for additional services and customer expansion

Qualifications
  • 7+ years of experience in IT consulting, professional services, PMO leadership, or enterprise delivery
  • 7+ years of experience in a client-facing position
  • Ability to recommend process improvement strategies, policies, and procedures by evaluating project outcomes; identify problems; evaluate trends; anticipate requirements through lessons learned documentation
  • Previous experience working with or for an IT managed services organization / company
  • Proven success managing enterprise technology programs in customer-facing environments
  • Demonstrated ability to maintain billable utilization targets while managing strategic accounts
  • Strong presence and communication (verbal and written), particularly the ability to describe the business impact of technical solutions to non-technical clients
  • Ability to work effectively in high-risk, high-pressure situations
  • Ability to motivate engineering resources to out-perform and exceed client expectations
  • Politically astute; able to recognize and work with political issues within client organizations
  • Demonstrate depth of operational service delivery management expertise
  • Strong focus on customer and employee development
  • Systems and IT literate, including Networking, Business Communications, Security, Wireless, SAN and Server Management support, etc.
  • Able to work both independently and as part of a fast-paced team
  • Relevant professional certifications preferred (PMP, PMI-ACP, CSM, SAFe Agilist, ITIL Foundation)

Position Specifics
The initial base salary range for this position is expected to be between $125,000 and $175,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.
ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.
If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
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Who We Are
At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.
Corporate Values
  • Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
  • Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
  • Work/life balance that supports our employees' varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
  • Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

Commitment to Diversity, Inclusion and Belonging
  • We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
  • ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

Physical Requirements
  • While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
  • By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

ePlus maintains a California Consumer Privacy Act (CCPA) Privacy Notice on our Trust Center, available here: CCPA Privacy Notice.
Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.