Saas Program Manager Jobs in Rochester, NY (NOW HIRING)

SS&C Intralinks is seeking a Technical Project Manager to join the Technical Program Operations (TPO) team. In this role, you will own end-to-end delivery of projects across the SaaS Operations portfolio, partnering with CloudOps, Platform Engineering, Solution Architecture, SRE and Service Management teams to drive execution, manage risk, and ensure stakeholder alignment from intake through closure. This is a hands-on delivery role (not a coordination role) which requires the TPM to independently carry a complex, multi-workstream portfolio with minimal oversight.

Locations: Palm Beach, FL (Hybrid) / Georgia / New York / Massachusetts / Connecticut (Remote)

About the Role

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence. You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact

• Own end-to-end project delivery across the SaaS Operations portfolio, managing scope, schedule, risk, and stakeholder communication across multiple concurrent initiatives
• Partner with CloudOps, Infrastructure, SRE, Solution Architecture, Security and Service Management leads to drive execution, surface blockers, and maintain delivery momentum
• Develop and maintain core project artifacts including charters, RACI matrices, RAID logs, dependency maps, and integrated project schedules
• Manage project intake and change requests through our Portfolio governance process, enforcing proper scoping and approvals before development/execution begins
• Produce status reporting for portfolio and stakeholders with clear, concise, audience-appropriate communication
• Assist in program-level planning and execution for our Data Center Exit program
• Drive requirements gathering sessions with technical leads and translate inputs into structured, actionable and traceable requirements
• Continuously help improve our TPO processes, templates, and tooling to increase team efficiency and mature the governance process across the program portfolio.

Required Experience

• Bachelor's degree in computer science, Information Technology, Engineering, Business, or related field
• 3-5+ years of project management experience in a technology, SaaS, or infrastructure-related environment, with at least 2–3 years managing cross-functional technical teams
• Demonstrated experience owning projects end-to-end independently (not in a support or coordination capacity)
• Strong command of both Agile/Scrum and waterfall methodologies with the ability to apply the right approach by project type
• Proficiency in project management and collaboration tools including Smartsheet, SharePoint, and Microsoft Teams, Jira (a plus)
• Experience operating within a formal governance structure with defined intake, change management, and escalation processes
• Strong written and verbal communication skills with the ability to translate technical complexity for executive audiences

What Sets You Apart (preferred qualifications)

• PMP, PMI-ACP, or equivalent project management certification
• Experience managing Data Center Exit, data center consolidation, or large-scale infrastructure migration programs
• Working knowledge of cloud infrastructure concepts: AWS and familiarity with cloud migration patterns
• Experience with ServiceNow ITIL processes including RITM and change management workflows
• AWS Certified Cloud Practitioner or equivalent foundational cloud certification
• Experience contributing to or building portfolio governance frameworks or project management methodologies

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity. Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.