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Senior Product Coach Jobs (NOW HIRING)

Dow Jones

Premium Product Coach

Los Angeles, CA · Hybrid

You will be base at our Los Angeles office reporting to the Senior Manager, Premium Product. You ... Provide one-on-one coaching sessions to customers to help them overcome challenges, optimize ...

Nike

Senior Product Manager

Beaverton, OR · On-site

$131K - $173K/yr

WHO YOU'LL WORK WITH As a Senior Product Manager, you will report to the Director of Product for ... Strong ability to translate athlete insights, behavioral data, training journeys, coaching needs ...

Energy Worldnet

Senior Product Manager

Decatur, TX · On-site

$123K - $155K/yr

The Senior Product Manager operates as an AI-native product leader. They are fluent in modern AI ... coaching, decision-making, and business outcomes. Effective October 1, 2026, EWN's headquarters ...

T-Mobile

Senior Product Manager

Overland Park, KS · On-site

$125K - $165K/yr

... coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Sr Product Manager is a ... visionary, strategist, analyst, customer evangelist, respected leader of execution, and ...

Energy Worldnet (EWN)

Senior Product Manager

Decatur, TX

$113K - $149K/yr

The Senior Product Manager operates as an AI-native product leader. They are fluent in modern AI ... coaching, decision-making, and business outcomes. Effective October 1, 2026, EWN's headquarters ...

Energy Worldnet, Inc.

Senior Product Manager

Decatur, TX · On-site

$113K - $149K/yr

The Senior Product Manager operates as an AI-native product leader. They are fluent in modern AI ... coaching, decision-making, and business outcomes. Effective October 1, 2026, EWN's headquarters ...

ENERGY worldnet

Senior Product Manager

Decatur, TX · On-site

The Senior Product Manager operates as an AI-native product leader. They are fluent in modern AI ... coaching, decision-making, and business outcomes. Effective October 1, 2026, EWN's headquarters ...

Material

Senior Product Designer

New York, NY · On-site

Senior Product Designer Location: New York City (Hybrid / Near NYC Office) About Us We drive ... Willing to coach, direct, oversee, or review the work of more junior employees, guiding them on ...

Lifetime Brands

Senior Product Manager

Medford, MA · On-site

$85K - $100K/yr

In this role, the Sr Product Manager will be responsible for developing unique, innovative and ... Coach and develop Assistant Category Managers/Category Managers to ensure they have an ...

Macy's

Senior, Product Management

Johns Creek, GA · On-site

$108K - $180K/yr

Job Overview The Senior, Product Manager for Stores Checkout Mod Point of Sale team brings a high ... Willingness to mentor and coach junior colleagues, sharing knowledge freely and helping to develop ...

Macy's

Senior, Product Management

Johns Creek, GA · Hybrid

$108K - $180K/yr

Job Overview The Senior, Product Manager for Stores Checkout Mod Point of Sale team brings a high ... Willingness to mentor and coach junior colleagues, sharing knowledge freely and helping to develop ...

Macy's

Senior, Product Management

Mason, OH · On-site

$108K - $180K/yr

Job Overview The Senior, Product Manager brings a high-energy approach to developing customer ... Willingness to mentor and coach junior colleagues, sharing knowledge freely and helping to develop ...

Macy's

Senior, Product Management

Mason, OH · Hybrid

$108K - $180K/yr

Job Overview The Senior, Product Manager brings a high-energy approach to developing customer ... Willingness to mentor and coach junior colleagues, sharing knowledge freely and helping to develop ...

JP Morgan Chase

Senior Product Associate

Columbus, OH

$119K - $157K/yr

As the Senior Product Associate in Employee Experience for Agentic Performance Support, you will promote the strategy and execution of AI-powered coaching solutions that elevate employee performance ...

JPMorgan Chase & Co

Senior Product Associate

Columbus, OH

$119K - $157K/yr

As the Senior Product Associate in Employee Experience for Agentic Performance Support, you will promote the strategy and execution of AI-powered coaching solutions that elevate employee performance ...

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How much do senior product coach jobs pay per year?

As of Jul 18, 2026, the average yearly pay for senior product coach in the United States is $147,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,500.00 and $167,000.00 per year, depending on experience, location, and employer.
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Premium Product Coach

Premium Product Coach

Dow Jones & Company, Inc.

Los Angeles, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Dow Jones rating

8.9

Company rating: 8.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

2nd of 17 rated publishing

Job description

Job Description:
About the Team:
Investor's Business Daily (IBD) is the leader in stock research and education. For over 35 years, IBD has helped countless investors around the world make more money in the market and achieve their financial goals. Founded with the mission of democratizing stock investing, IBD provides its customers access to the same type of research Wall Street uses to make decisions. All of IBD's products and content are based on a time-tested investing methodology, which uses fundamental and technical analysis to identify leading stocks before their big price increases. IBD helps its customers succeed in the market with its unparalleled stock research including market-beating stock lists, proprietary stock ratings and powerful investing tools that help them make more profitable trading decisions. In addition, IBD provides customers with world-class investing education that includes product coaching, interactive webinars, live and virtual workshops, videos, online courses and more. IBD joined the Dow Jones and News Corp family of companies in May 2021.
About the Role
As a Premium Product Coach, you will be responsible for providing personalized coaching and support to customers for all IBD premium products. Your primary objective will be to ensure that clients maximize the value of their investment and achieve their desired outcomes. You will work closely with clients to understand their goals, address their concerns, and provide expert guidance to enhance their experience with our premium products; MarketSurge, Leaderboard, Swing Trader. You will be base at our Los Angeles office reporting to the Senior Manager, Premium Product.
You Will:
  • Provide individualized and white glove customer service to customers to ensure they understand the features, benefits, and usage of our premium products.
  • Provide one-on-one coaching sessions to customers to help them overcome challenges, optimize product usage, and achieve their goals.
  • Develop a deep understanding of premium products, including their functionalities, best practices, and potential applications.
  • Conduct thorough assessments of customer's needs and requirements to tailor coaching strategies and recommendations accordingly.
  • Address any issues or concerns raised by customers promptly and effectively, ensuring a high level of satisfaction and retention.
  • Share insights, tips, and best practices related to premium products with customers through various channels, such as workshops, webinars, or written materials, including IBDLive.
  • Build strong, long-lasting relationships with customers by demonstrating professionalism, empathy, and a commitment to their success.
  • Solicit feedback from customers to continuously improve coaching services and enhance the overall customer experience.
  • Ability to build content (stock market and/or product related) and present such content via webinars.
  • Provide technical support as related to browser issues and/or technical bugs on our end

You Have:
  • 2-4 years of related experience.
  • Proven experience in coaching, consulting, or customer success roles, preferably in the premium product or luxury goods industry.
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients effectively.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Solid organizational skills and attention to detail.
  • Proficiency in using coaching tools and platforms.
  • Ability to work independently and adapt to changing priorities and client needs.
  • Sales related experience a plus
  • Strong knowledge and a passion for stock markets a must

Our Benefits
  • Comprehensive Healthcare Plans
  • Paid Time Off
  • Retirement Plans
  • Comprehensive Medical, Dental and Vision Insurance Plans
  • Education Benefits
  • Paid Maternity and Paternity Leave
  • Family Care Benefits
  • Commuter Transit Program
  • Subscription Discounts
  • Employee Referral Program

#LI-Hybrid
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets
Reasonable Accommodation
We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at IBDtalentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.
Business Area:
Dow Jones - Customer Service
Job Category:
Sales
Union Status:
Non-Union role
Base Pay Range: $55,000 - $70,000
We're committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate's experience, skills, location, and other relevant factors.
For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.
For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

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