Home Based Product Coach Jobs (NOW HIRING)

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The DCX Client Services - Home-Based Product Enablement Data Entry Specialist will be responsible for supporting the setup, enrichment, and maintenance of ecommerce product data across NetSuite, BigCommerce, OMG, and related internal systems. Will help prepare product data for system setup, validate required fields, maintain shared files in SharePoint, support product uploads, and audit product information across NetSuite, OMG, and the ecommerce website.

Ideal Candidates will be

• Highly proficient communicator in both spoken and written English
• Excellent ability to organize and coordinate tasks
• Attention to detail and accuracy
• Above-average typing and data entry skills
• Comfortable working independently with little direction under tight deadlines

Role Details

• Salary Range: 40,000 to Php 45,000
• Industry: Promotions
• Work Shift: 8:45 AM to 5:15 PM EST (USA)
• Workdays: Monday through Friday (USA)
• # DCXWorkFromHome Set-up

Job Responsibilities

• Enter, review, and maintain product data in NetSuite, OMG, spreadsheets, and related product enablement tools.
• Prepare and update bulk product upload templates, ensuring all required fields are completed accurately before submission.
• Support new product setup workflows, including base item data, variant data, imprint information, pricing-related fields, product attributes, categorization, weights, MOQ, setup charges, production lead times, and preferred vendor details.
• Review Jira tickets and internal requests to gather required product setup information.
• Validate product data against source files, tickets, SOPs, saved searches, and system requirements.
• Assist with product enrichment workflows, including preparing import-ready CSV files and coordinating data needed for product images, AI-generated content, SEO copy, merchandising review, and website enablement.
• Flag incomplete, inconsistent, or missing data to the appropriate internal team members.
• Save, organize, and maintain product setup and import files in designated SharePoint folders.
• Support post-upload audits by checking that product data has been uploaded correctly in NetSuite, BigCommerce, OMG, Nsync, and showing up correctly on the website.
• Follow documented SOPs for product setup, product data cleanup, PCv2 enablement, Nsync checks, and frontend website audits.
• Communicate clearly when uploads, reviews, or assigned data tasks are complete, and escalate discrepancies or blockers when needed.

Essential Functions

• Accurately enter and update large volumes of product information across multiple systems and spreadsheets.
• Use Excel or Google Sheets to review, clean, sort, filter, and validate product data.
• Follow detailed written instructions, SOPs, templates, and checklists without skipping steps.
• Work in SharePoint and Confluence to access, organize, save, and maintain product data files.
• Review product setup requests in Jira and translate request details into structured product data.
• Support NetSuite, BigCommerce and OMG product setup by ensuring product information is complete, clean, and ready for import or system entry.
• Check for missing fields, duplicate information, incorrect values, formatting issues, and inconsistencies across product records.
• Perform detailed audits of product records and website product pages to confirm data accuracy after sync or upload.
• Maintain strong documentation habits so product files, import files, and audit notes are easy to locate and understand.
• Coordinate with Ecommerce, IT, Merchandising, Creative, Copy, SEO, and other internal teams when required product information is missing or needs correction.

Additional Job Requirements

• Education: College degree in Marketing, Communications, and Business Administration, or any related field.
• Experience: 1 to 3 years of experience in data entry, ecommerce operations, product data management, administrative support, catalog management, or a similar detail-oriented role.
• Experience supporting product onboarding, product enrichment, or catalog data cleanup.
• Strong spreadsheet skills, including comfort with sorting, filtering, copying data between templates, reviewing columns, and identifying missing or inconsistent information.
• Technical Skills:
• Experience using SharePoint, OneDrive, or similar shared document management tools.
• Experience with NetSuite, OMG, BigCommerce, Jira.
• Familiarity with ecommerce product data, including SKUs, variants, product images, categories, item weights, MOQs, setup charges, production lead times, and vendor information

About DCX

DCX is a leading BPO that supports growth minded small and medium sized businesses in the United States. If you're interested in working with some of the fastest growing companies in the USA, we are excited to have you apply!

To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.

To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.

We look forward to receiving your application and getting to know you better!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!