Entry Level Product Coach Jobs (NOW HIRING)

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for supporting credit analysts and relationship managers in underwriting and servicing specialized credit products. Key responsibilities include expertise in product functionality and user experience as well as handling more complex inquiries, contributing to product improvement feedback loops, and training initiatives. Job expectations include coaching entry-level product specialists.

Responsible for the day-to-day resolution of complex client-related issues and the management of risks related to treasury accounts and services tied to an Asset Based Lending (ABL) credit facility. Must work closely with Treasury Sales Officers, Client Managers and Credit Officers to ensure the ABL requirements are implemented in the treasury relationship and to approve account structures, services and the opening/closing of accounts.

Must be able to effectively educate both internal partners and external clients regarding the ABL requirements and how their treasury accounts will interface with the loan. Working with business partners in Global Operations, Treasury Fulfillment, Treasury Services, Global Risk Management, Global Credit Operations, and internal and external counsel.

Responsibilities:

• Identifies markets and participates in the valuation of products
• Evaluates residual values in product contracts
• Works with cross functional teams to support product development and execution
• Prepares financial spreads and risk rating scorecards, as well as drafts of preliminary sections of credit approval memos
• Coordinates documentation and due diligence for credit transactions
• Tracks covenants, financial reporting, and compliance items
• Trains entry-level Product Specialist
• Ensuring that bank systems (including the Bank of America Business Capital (BABC) loan system have the proper information to facilitate the daily treasury transactions with the ABL Loan
• Accountable for ensuring all documentation including Deposit Account Control Agreements are correct and in place.
• Responsible for risk mitigation actions to protect the Bank from loss associated with accounts and treasury services.

Required Qualifications:

• Expert in BAC treasury systems, services, capabilities and constraints including DDA platforms, Salesforce, OBA, GFS, iCon, etc
• Knowledge of ABL treasury requirements and BABC procedures
• Proficient in M365 including, Word, Excel, PowerPoint and CoPilot, Salesforce
• 3 years of experience in treasury services and risk mitigation
• Expertise and knowledge of capabilities and constraints of Bank's treasury management services and corporate DDA platforms,
• Expertise in ABL treasury requirements and BABC operating procedures for loan servicing
• Possess strong analytical skills
• Strong communicator who is able to speak with authority with clients and internal business partners including higher management
• Must have ability to balance competing priorities and parties with conflicting interests
• Able to use sound judgment in the face of pressure and time deadlines and moves with a sense of urgency
• Ability to solve problems effectively and quickly find resolution to issues

Desired Qualifications:

• Bachelor's of Science of Finance preferred or equivalent work experience

Skills:

• Attention to Detail
• Collaboration
• Collateral Management
• Data Collection and Entry
• Due Diligence
• Data and Trend Analysis
• Issue Management
• Monitoring, Surveillance, and Testing
• Problem Solving
• Recording/Organizing Information
• Active Listening
• Adaptability
• Audit Planning
• Fraud Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CT - Hartford - 185 ASYLUM ST - CITY PLACE 1 (CT2500), US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110)Pay and benefits informationPay range$71,000.00 - $137,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.