Senior Payroll Analyst Jobs in Springfield, MA (NOW HIRING)

Join the world's leading professional services firm assisting employers in managing the complexities associated with all aspects of their workforce. As a Business Process Solutions Payroll Analyst, you will join a dynamic team delivering our US Payroll offering.

Recruiting for this role ends on May 31, 2027

Work you will do

As a Senior, Payroll Analyst you will be responsible for processing payrolls for our clients and be expected to deliver the highest standards of client service with impeccable levels of accuracy. 

• Process bi-weekly, monthly, or semi-monthly payrolls for US-based employees, including salary, bonuses, and other compensation adjustments for small to large client size across varying industries
• Ensure compliance with federal, state, and local payroll laws, tax regulations, and company policies.
• Be responsible for the accuracy of payroll data entry, validation, and reconciliations, working with data uploads, APIs and manual data entry.
• Handle payroll-related deductions, including benefits, retirement contributions, and garnishments.
• Perform complex calculations both within and outside the payroll system including gross ups
• Maintain accurate payroll records and prepare reports for management, auditing, and compliance purposes.
• Be proficient in the use of our payroll software to update and maintain employee data, including new hires, terminations, and pay rate, including the setup of clients on the technology and configuration and testing of system changes.
• Resolve payroll discrepancies and address employee inquiries related to pay, taxes, and deductions within agreed Service Level Agreement (SLA) response times
• Support year-end payroll activities such as W-2 preparation and distribution.
• Stay current with changes in payroll regulations and ensure compliance with all relevant legislation.
• Generate required payroll reports
• Develop and maintain client relationships utilizing strong verbal and written communication skills
• Absorb, interpret, and explain several types of information/data with an analytical and quantitative mindset
• Strict adherence to checklists and procedure guides/workflows, ensuring they are kept up-to-date
• Design operational solutions to continually improve internal processes and the client experience
• Timely escalate issues to Senior Analyst/Manager where appropriate
• Transform prior processes to bridge process gaps, align with changing business requirements and utilize efficiencies available through automation

The Team

The Deloitte Business Process Solutions (BPS) Tax team delivers comprehensive payroll tax administration and compliance services for clients, leveraging deep technical expertise, advanced technology, and a collaborative service approach. Our team serves organizations of all sizes, across diverse industries, providing end-to-end support - from tax registrations and wage code configuration to reporting, reconciliation, and process improvement. We solve critical challenges in compliance, data accuracy, and efficiency by combining best practices, automation, and experienced insight. BPS is committed to delivering timely, accurate, and scalable solutions while anticipating regulatory changes and client needs.

Qualifications

Required:

• Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 - 3 days per week
• Bachelor's degree in economics, human resources, international business, finance, accounting, or other relevant discipline
• 3+ years of experience processing end-to-end U.S. payroll for small to large employee populations, including regular and off-cycle payrolls, deductions, garnishments, bonuses, gross-ups, reconciliations, and year-end activities such as W-2 support
• Demonstrated knowledge of U.S. payroll compliance requirements, including federal, state, and local payroll tax regulations, wage and hour considerations, payroll recordkeeping, and audit-ready documentation practices.
• Experience using payroll systems and related technology to manage employee data, client setup, data uploads, APIs, configuration testing, reporting, and issue resolution, with strong analytical skills, attention to detail, and client-facing communication abilities.
• Limited immigration sponsorship may be available
• Ability to travel up to 10%, on average, based on the work you do and the clients and industries/sectors you serve
• One of the following active accreditations obtained, in process, or willing and able to obtain:
• Licensed CPA in state of practice/primary office if eligible to sit for the CPA
• If not CPA eligible:
  • Certified Payroll Professional (CPP)
  • Enrolled Agent
  • Juris Doctor (JD)

Preferred

• Certified Payroll Professional (CPP) designation.
• Proficiency with payroll software (e.g., ADP, Workday, Paycom) and Microsoft Excel.
• Ability to prioritize tasks, work and manage multiple assignments in a team environment
• Strong analytical, consultative, quantitative, and project management skills
• Excellent communication (verbal & written) and presentation skills with an aptitude for working as part of a global team
• Excellent analytical and problem-solving skills with high attention to detail
• Ability to handle confidential information with discretion.
• Attention to detail, self-starter and deadline oriented

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $64,725 to $132,250.

Join the world's leading professional services firm assisting employers in managing the complexities associated with all aspects of their workforce. As a Business Process Solutions Payroll Analyst, you will join a dynamic team delivering our US Payroll offering.

Recruiting for this role ends on May 31, 2027

Work you will do

As a Senior, Payroll Analyst you will be responsible for processing payrolls for our clients and be expected to deliver the highest standards of client service with impeccable levels of accuracy. 

• Process bi-weekly, monthly, or semi-monthly payrolls for US-based employees, including salary, bonuses, and other compensation adjustments for small to large client size across varying industries
• Ensure compliance with federal, state, and local payroll laws, tax regulations, and company policies.
• Be responsible for the accuracy of payroll data entry, validation, and reconciliations, working with data uploads, APIs and manual data entry.
• Handle payroll-related deductions, including benefits, retirement contributions, and garnishments.
• Perform complex calculations both within and outside the payroll system including gross ups
• Maintain accurate payroll records and prepare reports for management, auditing, and compliance purposes.
• Be proficient in the use of our payroll software to update and maintain employee data, including new hires, terminations, and pay rate, including the setup of clients on the technology and configuration and testing of system changes.
• Resolve payroll discrepancies and address employee inquiries related to pay, taxes, and deductions within agreed Service Level Agreement (SLA) response times
• Support year-end payroll activities such as W-2 preparation and distribution.
• Stay current with changes in payroll regulations and ensure compliance with all relevant legislation.
• Generate required payroll reports
• Develop and maintain client relationships utilizing strong verbal and written communication skills
• Absorb, interpret, and explain several types of information/data with an analytical and quantitative mindset
• Strict adherence to checklists and procedure guides/workflows, ensuring they are kept up-to-date
• Design operational solutions to continually improve internal processes and the client experience
• Timely escalate issues to Senior Analyst/Manager where appropriate
• Transform prior processes to bridge process gaps, align with changing business requirements and utilize efficiencies available through automation

The Team

The Deloitte Business Process Solutions (BPS) Tax team delivers comprehensive payroll tax administration and compliance services for clients, leveraging deep technical expertise, advanced technology, and a collaborative service approach. Our team serves organizations of all sizes, across diverse industries, providing end-to-end support - from tax registrations and wage code configuration to reporting, reconciliation, and process improvement. We solve critical challenges in compliance, data accuracy, and efficiency by combining best practices, automation, and experienced insight. BPS is committed to delivering timely, accurate, and scalable solutions while anticipating regulatory changes and client needs.

Qualifications

Required:

• Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 - 3 days per week
• Bachelor's degree in economics, human resources, international business, finance, accounting, or other relevant discipline
• 3+ years of experience processing end-to-end U.S. payroll for small to large employee populations, including regular and off-cycle payrolls, deductions, garnishments, bonuses, gross-ups, reconciliations, and year-end activities such as W-2 support
• Demonstrated knowledge of U.S. payroll compliance requirements, including federal, state, and local payroll tax regulations, wage and hour considerations, payroll recordkeeping, and audit-ready documentation practices.
• Experience using payroll systems and related technology to manage employee data, client setup, data uploads, APIs, configuration testing, reporting, and issue resolution, with strong analytical skills, attention to detail, and client-facing communication abilities.
• Limited immigration sponsorship may be available
• Ability to travel up to 10%, on average, based on the work you do and the clients and industries/sectors you serve
• One of the following active accreditations obtained, in process, or willing and able to obtain:
• Licensed CPA in state of practice/primary office if eligible to sit for the CPA
• If not CPA eligible:
  • Certified Payroll Professional (CPP)
  • Enrolled Agent
  • Juris Doctor (JD)

Preferred

• Certified Payroll Professional (CPP) designation.
• Proficiency with payroll software (e.g., ADP, Workday, Paycom) and Microsoft Excel.
• Ability to prioritize tasks, work and manage multiple assignments in a team environment
• Strong analytical, consultative, quantitative, and project management skills
• Excellent communication (verbal & written) and presentation skills with an aptitude for working as part of a global team
• Excellent analytical and problem-solving skills with high attention to detail
• Ability to handle confidential information with discretion.
• Attention to detail, self-starter and deadline oriented

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $64,725 to $132,250.