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Senior Operations Manager Jobs in Raleigh, NC (NOW HIRING)

Tantalus

Senior Sales Operations Manager

Raleigh, NC · On-site +1

Tantalus Systems is seeking a Senior Sales Operations Manager to own and operate the end-to-end sales operations engine. This role is accountable for driving data integrity, pipeline discipline, and ...

RELIAS

Senior Product Operations Manager

Morrisville, NC · Hybrid

$118K - $156K/yr

Are you looking for a high energy, strategic, and fast-paced position as a Senior Product Operations Manager? Join Relias, the company changing lives throughout the world by helping healthcare ...

Bertelsmann

Senior Product Operations Manager

Morrisville, NC · On-site

$118K - $156K/yr

Are you looking for a high energy, strategic, and fast-paced position as a Senior Product Operations Manager? Join Relias, the company changing lives throughout the world by helping healthcare ...

CVS Health

Operations Manager

Youngsville, NC · On-site

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

Genesys

Senior Business Operations Manager

Durham, NC · On-site +1

As Senior Manager, Business Strategy & Operations, you will sit at the intersection of analytics and strategy. This is a high-visibility, high-ownership role: you will be the person leadership trusts ...

Genesys

Senior Business Operations Manager

Durham, NC · On-site

As Senior Manager, Business Strategy & Operations, you will sit at the intersection of analytics and strategy. This is a high-visibility, high-ownership role: you will be the person leadership trusts ...

Avendelle Assisted Living

Operations Manager

Cary, NC · On-site

Operations Manager Location: Cary/Apex Area (Overseeing 5 Residential Care Homes) Job Type: Full-Time | Salaried Leadership Role State of Transformation in Health Care: Join the Future with Avendelle ...

Well

Client Operations Manager

Chapel Hill, NC · On-site +1

$110K - $135K/yr

Senior Client Operations Manager Location: Chapel Hill, NC; Minneapolis, MN; Boston, MA (Newton Office); New York, NY Compensation: Client Operations Manager ($110,000-$135,000) depending on ...

Aptive Environmental

Operations Manager

Cary, NC · On-site

$90K - $105K/yr

Operations Manager We are seeking a hard-working, innovative, detail-oriented, and creative team player to join our Aptive team! This is a full-time Operations Manager position located in the Raleigh ...

Eaton

Operations Manager

Youngsville, NC · On-site

$97K - $143K/yr

As the Operations Manager you will directly manage the supervisors of the YPO site and have overall responsibility for the full scope of operations. The Operations Manager directs and coordinates ...

Aptive Environmental

Operations Manager

Cary, NC · On-site

$90K - $105K/yr

Operations Manager We are seeking a hard-working, innovative, detail-oriented, and creative team player to join our Aptive team! This is a full-time Operations Manager position located in the Raleigh ...

BrightView

Operations Manager

Raleigh, NC · On-site

The Operations Manager is responsible for overseeing the day-to-day operations of the branch, ensuring that everything runs smoothly and efficiently. You'd be responsible for: 1. Process Improvement ...

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All JobsSenior Operations Manager JobsSenior Operations Manager Jobs in Raleigh, NC

Senior Operations Manager information

See Raleigh, NC salary details

$37.9K

$96K

$155K

How much do senior operations manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for senior operations manager in Raleigh, NC is $95,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $118,100.00 per year, depending on experience, location, and employer.

What is the difference between Senior Operations Manager vs Operations Director?

AspectSenior Operations ManagerOperations Director
ResponsibilitiesOversees daily operations, manages teams, implements policiesSets strategic direction, oversees multiple departments, aligns operations with company goals
Required CredentialsBachelor's degree, experience in operations, leadership skillsBachelor's or master's degree, extensive experience, strategic planning skills
Work EnvironmentOffice-based, team management, process optimizationExecutive meetings, cross-departmental coordination, high-level planning
Industry UsageCommon in mid-sized companies, manufacturing, logisticsFound in large corporations, corporate strategy, enterprise-level operations

The main difference between a Senior Operations Manager and an Operations Director lies in scope and strategic involvement. Senior Operations Managers focus on managing daily operations and teams, while Operations Directors are responsible for setting strategic goals and overseeing multiple departments to align with overall business objectives.

What Is a Senior Operations Manager?

A senior operations manager oversees employees and helps company executives devise and implement procedures to improve productivity. As a senior operations manager, your job duties include evaluating employee performance, giving constructive feedback to employees, and facilitating training and professional development to ensure that your workers utilize best practices in their work. Your responsibility is to make sure that operations are optimally functional to contribute to the overall success of the company. Although most of your interactions are with colleagues and employees, you may occasionally handle client communications.

What are the key skills and qualifications needed to thrive as a Senior Operations Manager, and why are they important?

To thrive as a Senior Operations Manager, you need strong leadership, analytical, and organizational skills, often backed by a bachelor’s or master’s degree in business or operations management. Familiarity with ERP systems, Lean Six Sigma certification, and data analysis tools like Excel or Tableau is commonly required. Outstanding communication, problem-solving, and strategic decision-making abilities help distinguish top performers in this role. These skills are essential for driving operational efficiency, managing teams, and ensuring organizational goals are consistently met.

How does a Senior Operations Manager typically collaborate with other departments to drive organizational success?

A Senior Operations Manager often works closely with departments such as finance, human resources, supply chain, and sales to ensure that operational strategies align with overall business goals. Collaboration is key; this role frequently participates in cross-functional meetings to discuss process improvements, resolve bottlenecks, and implement company-wide initiatives. By fostering open communication and understanding each department's needs, Senior Operations Managers help streamline workflows, optimize resource allocation, and support a culture of continuous improvement across the organization.

What does a Senior Operations Manager do?

A Senior Operations Manager oversees the daily operations of a company or department, ensuring that business processes run efficiently and effectively. They are responsible for managing teams, developing and implementing strategic plans, and optimizing operational performance to meet organizational goals. Senior Operations Managers often collaborate with other departments, analyze data to improve processes, and ensure compliance with policies and regulations. Their role is crucial in driving productivity, reducing costs, and maintaining high-quality standards.
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Senior Operations Manager jobs near you
Senior Sales Operations Manager

Senior Sales Operations Manager

Tantalus Systems

Raleigh, NC • On-site

$140K - $155K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 8 days ago

Job description

About Tantalus Systems (TSX: GRID)
Tantalus is a technology company dedicated to helping utilities modernize their distribution grids by harnessing the power of data across all their devices and systems deployed throughout the entire distribution grid - from the substation to the EV charger located behind the meter. We offer smart grid solutions across multiple levels: intelligent connected devices, communications networks, data management, enterprise applications and analytics. Learn more at http://www.tantalus.com/.
Come join us if you're interested in being part of an entrepreneurial team, solving complex technical problems and delivering innovative solutions that will directly impact the electrification of everything and the decarbonization of our society.
We have operations throughout the United States and Canada with offices in Burnaby (British Columbia, Canada), Raleigh (North Carolina, USA), and Norwalk (Connecticut, USA).
This position offers a competitive salary plus variable compensation based on performance targets and business objectives. Tantalus also offers generous benefits, including medical, dental and vision plans, healthcare and dependent care flexible spending accounts and paid time off.
The Opportunity:
Tantalus Systems is seeking a Senior Sales Operations Manager to own and operate the end-to-end sales operations engine. This role is accountable for driving data integrity, pipeline discipline, and operational rigor across the Sales organization, with a direct impact on forecasting accuracy, sales velocity, and revenue performance.
You will serve as the system owner for Salesforce and Altify, ensuring consistent adoption, high-quality data, and actionable insights that enable confident decision-making at both the leadership and Board level.
This role requires a hands-on operator who can enforce standards, challenge assumptions, and drive accountability across the Sales organization, while also building scalable processes and analytics frameworks to support growth.
Location of Position:
This is a hybrid position based in our Raleigh, NC office. A remote position may be considered for the right candidate.
Specifically, the Senior Sales Operations Manager is responsible for:
Sales Operations Ownership
  • Own the end-to-end sales operations function, including CRM governance, pipeline management, forecasting, and reporting
  • Establish and enforce standards for data quality, pipeline hygiene, and sales process adherence across all sales motions
  • Serve as the single point of accountability for sales data accuracy, system integrity, and reporting consistency
  • Drive operational rigor and discipline across the Sales organization in partnership with Sales leadership

Salesforce.com & Altify System Leadership
  • Serve as system owner for Salesforce, including configuration, reporting, dashboards, and ongoing optimization
  • Translate sales processes into scalable system workflows, automation, and tools
  • Drive adoption and effective use of Altify to support deal qualification, account planning, and opportunity strategy
  • Partner with internal teams to manage integrations across the commercial tech stack

Forecasting & Pipeline Management
  • Lead structured pipeline reviews and forecasting cadences with Sales leadership
  • Ensure pipeline data accurately reflects deal health, stage progression, and probability
  • Identify risks, gaps, and inconsistencies and drive follow-through to resolution
  • Build and continuously improve forecasting models, methodologies, and accuracy across reporting cycles
  • Establish pipeline coverage expectations and territory-level visibility

Sales Performance & Analytics
  • Define, build, and maintain dashboards and reporting that provide clear visibility into performance and trends
  • Establish and manage KPI frameworks across Sales, Business Development, and Channel teams
  • Track and analyze key metrics including pipeline coverage, conversion rates, sales cycle length, win rates, and retention
  • Identify opportunities to improve sales velocity, productivity, and operational efficiency

Process Governance & Enablement
  • Define and maintain sales process standards, including stage definitions, exit criteria, and required data inputs
  • Enforce adherence to processes and escalate gaps or non-compliance with Sales leadership
  • Support onboarding and ongoing training of Sales team members on systems, tools, and expectations
  • Partner with Sales, Marketing, and Finance to standardize lead management, qualification, and reporting workflows

Strategic & Cross-Functional Impact
  • Partner with Sales leadership, Finance, and Executive Team on territory planning, target setting, and compensation planning inputs
  • Deliver executive-level reporting and insights to support strategic decision-making and Board-level discussions
  • Support go-to-market strategy through data-driven insights and operational recommendations
  • Contribute to building a scalable, predictable revenue operating model

What you bring:
Education and experience:
  • 8-10+ years of experience in Sales Operations, Revenue Operations, or Commercial Analytics
  • Deep expertise in Salesforce (configuration, reporting, dashboards, data governance, and process design)
  • Strong experience with Altify or similar enterprise sales methodologies
  • Proven track record of improving forecasting accuracy and enforcing pipeline discipline
  • Experience building KPI frameworks and analytics models across multiple sales motions
  • Strong analytical capability with the ability to translate data into clear, actionable insights
  • Experience supporting B2B enterprise sales teams, ideally in a technology environment
  • Proficiency with Excel and business intelligence tools (e.g., Tableau, Power BI)
  • Demonstrated ability to influence and hold senior stakeholders accountable

What We're Looking For:
  • A systems-oriented operator who brings structure, rigor, and consistency to sales execution
  • High ownership mindset with the confidence to enforce standards and challenge Sales leaders when needed
  • Strong balance of technical depth and business acumen
  • Ability to operate at both a tactical and strategic level
  • Reliable, precise, and execution-focused with a bias for action

Why This Role Matters:
This role is critical to building a scalable and predictable revenue engine at Tantalus. Success will be measured by improved forecasting accuracy, stronger pipeline discipline, increased sales velocity, and the establishment of a high-integrity sales operating system that enables growth.
If you possess some of the key skills and experiences outlined in the job posting and are genuinely interested in the position, we invite you to take a chance and submit your application. We value diverse perspectives, unique skills, and believe in the power of potential over specific qualifications.
Tantalus is committed to employment equity and building a diverse workforce. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at careers@tantalus.com.

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