Senior Operations Manager Jobs in Wisconsin (NOW HIRING)

Job Title: Senior Operations Manager of Logistics
Location: De Pere, WI
Department: Operations - Logistics
Reports To: VP of Operations 
Revision Date: 05/19/2026

Snapshot of opportunity:

Are you ready to drive innovation and efficiency in the world of intermodal transportation? Join our dynamic team as Senior Operations Manager of Logistics and take the lead in elevating PTI’s intermodal operations!

We’re looking for a passionate leader with a keen understanding of intermodal logistics, drayage, and rail systems to enhance service delivery, improve operational performance, and support continued growth.

This role is responsible and accountable for leading the tools, processes, and organization needed to maintain cost, service, and profitability within PTI’s intermodal network. This role will also provide leadership and direction to the Intermodal team to resolve issues, drive operational improvements, strengthen customer and carrier relationships, and support strategic growth initiatives for PTI’s intermodal offering.

Salary range for this position is $85,000-$105,000.

Essential Functions:

• Provide leadership and oversight of day-to-day intermodal operations activities to ensure service expectations, operational objectives, and customer commitments are achieved.
• Develop and support execution of key initiatives that align with PTI’s intermodal strategy, operational goals, and growth initiatives.
• Oversee operational performance and support financial results through process improvements, efficiency gains, and cost management initiatives
• Lead efforts to identify and improve operational processes that strengthen carrier performance, cost management, service execution, and strategic relationships.
• Identify and monitor key operating metrics to improve customer satisfaction, operational performance, and financial outcomes.
• Partner with multiple departments across the organization to promote collaboration, profitability, and operational success.
• Support and drive a positive customer experience through proactive communication, issue resolution, and service execution.
• Provide market feedback and operational insights related to cost, service, carrier performance, and trends to Sales, Account Management, and Pricing teams to support business opportunities and bid strategies.
• Lead operational support for new business opportunities by providing bid input, service strategy, operational feasibility, pricing considerations, and implementation planning for prospective customers.
• Coach, develop, and provide direction to team members to support accountability, performance, and professional growth.
• Prioritize team workload and provide operational guidance to support service expectations, cost management, and efficient execution.
• Collaborate with internal teams, carriers, rail providers, and customers to support operational improvements and long-term business objectives.
• Support escalated operational needs and service concerns as necessary to maintain customer satisfaction and business continuity
• Provide operational support during periods of PTO, staffing shortages, or increased business demand to maintain service continuity and customer expectations.
• Other duties as assigned.
  

Skills Required for Success:

• Decisiveness
• Accountability
• Conflict Resolution
• Persuasion
• Problem Solving
• High Efficacy
• Computer Expertise
• Leadership Development
• Industry Expertise
  

Education and Experience Requirements:

• BA Degree in a related field preferred
• Five or more years of transportation experience working in operations, logistics, sales, or customer service preferred
• Leadership experience preferred
• High degree of computer experience preferred

A Dedicated Transportation Partner of the Green Bay Packers
At Paper Transport, we’re not just building careers, we’re building community. As a Dedicated Transportation Partner of the Green Bay Packers, we bring the same passion, teamwork, and commitment to excellence on the road as the Packers do on the field. Join a team that’s driving forward with purpose, pride, and a winning spirit. 

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is frequently required to sit, stand, talk and hear. The employee is constantly required to use hands and fingers to feel, handle or operate objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.