ZipRecruiter

Log In

1

Senior Operations Manager Jobs in Missouri (NOW HIRING)

Jobgether

Our partner is looking for a Senior Manager, Client Operations based in Netherlands. This leadership role offers the opportunity to shape and scale client operations within a fast-growing financial ...

New

Revolutional, LLC

SOC Operations Manager

Kansas City, MO · On-site

$150/hr

Lead the Tier 2 Threat Watch Officer function; serve as the senior operational authority for event ... management What You Bring (Requirements)Baseline Requirements * Bachelor's degree in Computer ...

Walmart

Senior Manager, Operations - Integration

Noel, MO · On-site

$90K - $180K/yr

Role Summary The Senior Manager, Operations - Integration is a strategic leadership role within Walmart Marketplace responsible for defining and executing the operating model that enables scalable ...

Walmart

(USA) Senior Manager, Operations

Anderson, MO · On-site

$90K - $180K/yr

The Senior Manager, Operations leads the execution of complex projects and programs by managing timelines, resources, and performance metrics to ensure successful implementation. This role provides ...

Walmart

(USA) Senior Manager, Operations

Cassville, MO · On-site

$90K - $180K/yr

The Senior Manager, Operations leads the execution of complex projects and programs by managing timelines, resources, and performance metrics to ensure successful implementation. This role provides ...

Walmart

(USA) Senior Manager, Operations

Noel, MO · On-site

$90K - $180K/yr

The Senior Manager, Operations leads the execution of complex projects and programs by managing timelines, resources, and performance metrics to ensure successful implementation. This role provides ...

previous pagenext page

Showing results 21-40

All JobsOperations JobsSenior Operations Manager JobsSenior Operations Manager Jobs in Missouri

Senior Operations Manager information

See Missouri salary details

$36.6K

$92.6K

$149.6K

How much do senior operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for senior operations manager in Missouri is $92,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $114,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Operations Manager vs Operations Director?

AspectSenior Operations ManagerOperations Director
ResponsibilitiesOversees daily operations, manages teams, implements policiesSets strategic direction, oversees multiple departments, aligns operations with company goals
Required CredentialsBachelor's degree, experience in operations, leadership skillsBachelor's or master's degree, extensive experience, strategic planning skills
Work EnvironmentOffice-based, team management, process optimizationExecutive meetings, cross-departmental coordination, high-level planning
Industry UsageCommon in mid-sized companies, manufacturing, logisticsFound in large corporations, corporate strategy, enterprise-level operations

The main difference between a Senior Operations Manager and an Operations Director lies in scope and strategic involvement. Senior Operations Managers focus on managing daily operations and teams, while Operations Directors are responsible for setting strategic goals and overseeing multiple departments to align with overall business objectives.

What does a senior operations manager earn?

A senior operations manager typically earns a salary ranging from $80,000 to $150,000 annually, depending on industry, location, and experience. They often receive additional benefits such as bonuses, health insurance, and retirement plans, and may be responsible for overseeing large teams and complex processes.

What is a senior operations manager?

A senior operations manager oversees employees and helps company executives devise and implement procedures to improve productivity. As a senior operations manager, your job duties include evaluating employee performance, giving constructive feedback to employees, and facilitating training and professional development to ensure that your workers utilize best practices in their work. Your responsibility is to make sure that operations are optimally functional to contribute to the overall success of the company. Although most of your interactions are with colleagues and employees, you may occasionally handle client communications.

What are the key skills and qualifications needed to thrive as a senior operations manager, and why are they important?

To thrive as a Senior Operations Manager, you need strong leadership, analytical, and organizational skills, often backed by a bachelor’s or master’s degree in business or operations management. Familiarity with ERP systems, Lean Six Sigma certification, and data analysis tools like Excel or Tableau is commonly required. Outstanding communication, problem-solving, and strategic decision-making abilities help distinguish top performers in this role. These skills are essential for driving operational efficiency, managing teams, and ensuring organizational goals are consistently met.

How does a senior operations manager typically collaborate with other departments to drive organizational success?

A Senior Operations Manager often works closely with departments such as finance, human resources, supply chain, and sales to ensure that operational strategies align with overall business goals. Collaboration is key; this role frequently participates in cross-functional meetings to discuss process improvements, resolve bottlenecks, and implement company-wide initiatives. By fostering open communication and understanding each department's needs, Senior Operations Managers help streamline workflows, optimize resource allocation, and support a culture of continuous improvement across the organization.

What does a senior operations manager do?

A Senior Operations Manager oversees the daily operations of a company or department, ensuring that business processes run efficiently and effectively. They are responsible for managing teams, developing and implementing strategic plans, and optimizing operational performance to meet organizational goals. Senior Operations Managers often collaborate with other departments, analyze data to improve processes, and ensure compliance with policies and regulations. Their role is crucial in driving productivity, reducing costs, and maintaining high-quality standards.
More about Senior Operations Manager jobs
What are popular job titles related to Senior Operations Manager jobs in Missouri? For Senior Operations Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Senior Operations Manager jobs in Missouri look for? The top searched job categories for Senior Operations Manager jobs in Missouri are:
What cities in Missouri are hiring for Senior Operations Manager jobs? Cities in Missouri with the most Senior Operations Manager job openings:
What are popular job titles related to Senior Operations Manager jobs in MO? For Senior Operations Manager jobs in MO, the most frequently searched job titles are:
Senior Operations Manager jobs near you
Infographic showing various Senior Operations Manager job openings in Missouri as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $92,602 per year, or $44.5 per hour.

Senior Manager, Client Operations

Jobgether

Full-time

Medical, Dental, Vision, PTO

Posted 3 days ago

New

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Client Operations based in Netherlands.

This leadership role offers the opportunity to shape and scale client operations within a fast-growing financial technology environment.
You will take ownership of service delivery, operational excellence, and customer experience across enterprise-level payment programs.
The position sits at the intersection of fintech operations, technical incident management, automation, and strategic client partnership.
You will lead teams, optimize support models, and drive initiatives that improve efficiency while maintaining exceptional service quality.
This role provides the chance to influence operational strategy, modernize support infrastructure, and implement innovative AI-driven solutions.
You will work closely with technical teams, external partners, and senior stakeholders to ensure reliable and scalable operations.
The ideal candidate will bring strong payments expertise, leadership capabilities, and a passion for building high-performing operational functions.

Accountabilities:

The Senior Manager, Client Operations will be responsible for leading and transforming the operational support function, ensuring seamless service delivery, strong client relationships, and continuous improvement. Key responsibilities include:

  • Owning end-to-end service performance metrics, including service levels, first contact resolution, response times, customer satisfaction, backlog management, and cost efficiency.
  • Leading technical incident response for production issues, coordinating engineering teams, external partners, and client communications during critical situations.
  • Managing root cause analysis processes to ensure accurate investigations, timely delivery, and effective corrective actions.
  • Acting as a senior operational partner for enterprise clients, ensuring strong communication, service reliability, and operational transparency.
  • Overseeing client and cardholder support operations across multiple channels, including phone, email, chat, dispute management, and account support.
  • Managing third-party vendors and outsourced service providers through performance monitoring, quality assurance, and operational reviews.
  • Driving modernization initiatives across support infrastructure, including contact center platforms, ticketing systems, knowledge management tools, and automation solutions.
  • Developing and implementing AI-assisted support strategies, identifying opportunities for automation while maintaining compliance and customer trust.
  • Leading internal teams and external support resources, building scalable structures, career paths, and performance frameworks.
  • Partnering with compliance teams to ensure operations align with regulatory requirements, security standards, and industry obligations.
  • Defining escalation processes between support, engineering, product, and client-facing teams to improve efficiency and accountability.
  • Identifying recurring operational challenges and partnering with internal teams to implement long-term improvements.
Requirements:

The ideal candidate is an experienced operations leader with a strong background in fintech, payments, or regulated technology environments. They should combine strategic leadership, technical understanding, and strong client management skills. Required qualifications and experience include:

  • 8+ years of experience in client operations, support operations, service delivery, or similar leadership roles within fintech, payments, SaaS, or highly regulated technology environments.
  • Strong experience managing technical incident response for enterprise customers, including preparing and presenting complex root cause analyses.
  • Proven ability to support high-value enterprise accounts and communicate effectively with executive-level stakeholders.
  • Experience leading support teams, service delivery teams, contact centers, and third-party providers.
  • Strong understanding of payments operations, including transaction flows, dispute management, AML/KYC processes, regulatory requirements, and PCI DSS considerations.
  • Experience implementing or migrating operational platforms such as CCaaS, CRM, telephony, ticketing systems, or AI-powered support solutions.
  • Demonstrated ability to build and scale teams, improve operational structures, and manage organizational growth.
  • Technical fluency with API-based integrations, payment processing workflows, and platform troubleshooting.
  • Strong analytical skills with the ability to build reporting frameworks and make data-driven operational decisions.
  • Experience with platforms such as Zoho, Jira, Metabase, or equivalent operational tools.
  • Familiarity with modern AI-based support agents and automation technologies.
  • Exceptional communication skills, including executive presentations, incident updates, operational reviews, and written documentation.
  • Ability to challenge assumptions, manage expectations, and provide practical operational recommendations.
  • Bachelor's degree in business, engineering, technology, or a related field, or equivalent professional experience.
Benefits:
  • Competitive compensation package aligned with experience and impact.
  • Fully remote work environment with flexibility and a focus on results.
  • Comprehensive health, dental, and vision benefits.
  • Paid time off and support for work-life balance.
  • Opportunity to take ownership of critical operational initiatives with visible business impact.
  • Regular exposure to senior leadership and involvement in strategic decision-making.
  • High-growth environment with opportunities to lead operational transformation.
  • Access to professional development, mentorship, and continuous learning opportunities.
  • Opportunity to work with innovative fintech technologies and AI-driven solutions.
  • Inclusive and collaborative workplace culture where ideas and contributions are valued.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 Why Apply Through Jobgether? 
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
#LI-CL1
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply