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Senior Noc Analyst Jobs in Chicago, IL (NOW HIRING)

1872 Consulting

Senior NOC Analyst

Chicago, IL · Hybrid

Senior NOC Analyst Chicago, IL - hybrid WFH: 3 days onsite in the loop, 2 days work from home 2 openings, with separate shifts: If you are open to either shift, it will help your chances, but ...

Aqueity

SOC / NOC Team Lead

Downers Grove, IL · On-site

$80K - $110K/yr

The SOC / NOC Team Lead provides technical leadership to analysts and engineers, serves as an ... Serve as senior point of contact for client escalations and complex support issues * Maintain clear ...

Aqueity

SOC / NOC Team Lead

Downers Grove, IL · On-site

$80K - $110K/yr

The SOC / NOC Team Lead provides technical leadership to analysts and engineers, serves as an ... Serve as senior point of contact for client escalations and complex support issues * Maintain clear ...

Aqueity

SOC / NOC Team Lead

Downers Grove, IL · On-site

$80K - $110K/yr

The SOC / NOC Team Lead provides technical leadership to analysts and engineers, serves as an ... Serve as senior point of contact for client escalations and complex support issues * Maintain clear ...

Audacy

Technician, Tech Operations Center

Chicago, IL

$62K - $70K/yr

Senior Director, Network Operations Employment Type: Full Time Location: Philadelphia, Denver, Or ... We are seeking a highly skilled and motivated NOC Technician to join our Network Operations Center ...

Audacy, Inc.

Technician, Tech Operations Center

Chicago, IL · On-site

$62K - $70K/yr

Senior Director, Network Operations Employment Type: Full Time Location: Philadelphia, Denver, Or ... We are seeking a highly skilled and motivated NOC Technician to join our Network Operations Center ...

Lightedge

Sr. Midrange Engineer - IBMi

Chicago, IL

$107.60K - $147.30K/yr

Perform system tuning, performance analysis, and capacity planning for IBMi systems and logical ... Provide technical support, training, and direction to NOC staff and other team members. * Configure ...

Lightedge

Sr. Midrange Engineer - IBMi

Chicago, IL · On-site

$107.60K - $147.30K/yr

Perform system tuning, performance analysis, and capacity planning for IBMi systems and logical ... Provide technical support, training, and direction to NOC staff and other team members. * Configure ...

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Senior Noc Analyst information

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How much do senior noc analyst jobs pay per hour?

As of May 28, 2026, the average hourly pay for senior noc analyst in Chicago, IL is $30.67, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $35.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior NOC Analyst, and why are they important?

To thrive as a Senior NOC Analyst, you need advanced knowledge of network monitoring, incident response, and IT infrastructure, often supported by a degree in computer science or related field and relevant certifications like CompTIA Network+ or Cisco CCNA. Expertise with network monitoring tools (such as SolarWinds, Nagios, or Zabbix), ticketing systems, and remote troubleshooting platforms is typically required. Strong analytical thinking, effective communication, and the ability to stay calm under pressure help you excel in this role. These skills are crucial for maintaining network performance, minimizing downtime, and ensuring swift resolution of critical issues.

What are some typical challenges faced by Senior NOC Analysts, and how can they effectively address them?

Senior NOC Analysts often encounter challenges such as managing high-priority incidents, coordinating with multiple teams during outages, and ensuring prompt resolution of network issues. To address these, effective communication skills, strong analytical abilities, and a thorough understanding of network protocols are essential. Proactively monitoring systems and maintaining detailed documentation also help in quickly identifying root causes and implementing long-term solutions. Senior NOC Analysts frequently collaborate with engineering, security, and support teams to keep operations running smoothly and minimize downtime.

What are Senior NOC Analysts?

Senior NOC Analysts are experienced IT professionals who monitor, manage, and troubleshoot network and system infrastructures in a Network Operations Center (NOC). They are responsible for ensuring high network availability and performance, quickly identifying and resolving incidents, and often lead or mentor junior analysts. Their role includes analyzing complex issues, coordinating with other technical teams, and implementing preventative measures to minimize downtime. Senior NOC Analysts play a critical role in maintaining the stability and security of an organization's IT environment.

What is the difference between Senior Noc Analyst vs Network Operations Center Technician?

AspectSenior Noc AnalystNetwork Operations Center Technician
CredentialsTypically requires a bachelor's degree in IT or related field, certifications like CCNA, Network+Often requires similar certifications, may have less emphasis on advanced degrees
Work EnvironmentMonitoring complex networks, analyzing security threats, troubleshooting escalated issuesMonitoring network performance, basic troubleshooting, routine maintenance
Employer & Industry UsageUsed in large enterprises, telecom, and managed service providersCommon in smaller companies, IT support centers, and service providers

The Senior Noc Analyst and Network Operations Center Technician roles share similar credentials and work environments, but the senior role involves more complex analysis and decision-making. The senior position typically requires more experience and handles escalated issues, while the technician focuses on routine monitoring and basic troubleshooting.

What are the most commonly searched types of Noc Analyst jobs in Chicago, IL? The most popular types of Noc Analyst jobs in Chicago, IL are:
What are popular job titles related to Senior Noc Analyst jobs in Chicago, IL? For Senior Noc Analyst jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Senior Noc Analyst jobs in Chicago, IL look for? The top searched job categories for Senior Noc Analyst jobs in Chicago, IL are:
Senior Noc Analyst jobs near you
Senior NOC Analyst

Senior NOC Analyst

1872 Consulting

Chicago, IL • Hybrid

Other

This job post has expired today. Applications are no longer accepted.

Job description

Senior NOC Analyst

Chicago, IL – hybrid WFH: 3 days onsite in the loop, 2 days work from home

2 openings, with separate shifts: If you are open to either shift, it will help your chances, but otherwise please note which shift is your preference

Mon-Fri: 7am-3:30pm

Mon-Fri: 3pm-11:30pm

Summary:

We're looking for Senior NOC Analysts, that have strong Monitoring, ITIL and Major Incident Management (MIM) experience. Major Incident Response will be a focus of both roles: bridge call facilitation, executive communications, service restoration, etc. In addition you'll also be responsible for monitoring IT infrastructure and enterprise applications, technical escalation and troubleshooting (logging into servers, networks, diagnosing issues), and contributing to continuous improvement efforts through reporting and team collaboration in a 24x7x365 ITIL environment.

What You'll Be Doing – Broken Down By Area Of Responsibility: Major Incident Management
  • Serve as Incident Commander during critical outages and high-priority incidents, leading technical bridge calls, directing escalation paths, and ensuring rapid service restoration.
  • Manage real-time communications and provide timely updates to executives, stakeholders, and global teams.
  • Maintain composure, clarity, and authority in high-pressure situations.
Operational Oversight & Monitoring
  • Responsible for real-time monitoring of mission-critical infrastructure and enterprise applications using tools such as Splunk, SolarWinds, Dynatrace, AppDynamics, ThousandEyes, and SCOM.
  • Conduct proactive health checks, leverage automation scripts, and resolve anomalies before they escalate into incidents.
  • Collaborate with internal teams and vendors to escalate and resolve complex infrastructure and application issues.
Technical Escalation & Troubleshooting
  • Perform deep-dive troubleshooting across server OS (Windows/Linux), virtualization platforms (VMware), networking protocols (TCP/IP, DNS, DHCP), and hybrid cloud environments (Azure).
  • Utilize scripting (Python, PowerShell, VBScript) to support diagnostics, automation, and performance optimization.
Reporting & Collaboration
  • Generate clear and professional shift handover reports, incident retrospectives, and trend analyses.
  • Contribute to continuous improvement through metrics tracking, process refinement, and knowledge management.
Skills We're Seeking
  • ITIL Foundation Certification is a must have
  • 5+ years of experience working as a NOC Technician/Analyst/Engineer
  • 5+ years of experience with Major Incident Management (bridge call facilitation, executive communications, service restoration).
  • Strong experience with monitoring tools such as Splunk, SCOM, SolarWinds, AppDynamics, Datadog, Dynatrace, ThousandEyes, etc.
  • Experience across servers (Windows, Linux) and virtualization (VMWare)
  • Networking experience
  • Scripting experience using tools like Python, PowerShell, VBScript, Bash, etc.
Nice To Haves (In This Order)
  • Windows Server experience
  • Linux experience
  • VMWare experience
  • Cisco networking experience
  • Azure experience
  • ServiceNow experience
  • Experience supporting Microsoft System Center Suite, Office 365, and collaboration platforms such as Zoom.
  • Bachelor's degree in information technology, Computer Science, or related field.
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About 1872 Consulting

Sourced by ZipRecruiter

1872 Consulting, based in Chicago, IL, USA, operates within the IT consulting industry. Armed with a diverse team of experts, the company offers specialized IT consulting services, focusing on modernizing business technologies and driving innovative business strategies. Established in 1872, the company has a rich history marked by its commitment to bridging the gap between businesses and technology. Its mission is to empower organizations to surpass their business goals by providing state-of-the-art IT solutions and service. The company prides itself on its core values of integrity, excellence, and innovation, instilling these principles in every project they undertake.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Chicago, IL, US

Year founded

2014

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