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Senior Noc Analyst Jobs (NOW HIRING)

Aerwave

NOC Analyst I

Houston, TX · On-site

The NOC Analyst I will play a key role in monitoring and supporting the network infrastructure and ... Escalate unresolved issues or complex incidents to senior engineers or appropriate teams.

FirstLight

Senior NOC Technician

Latham, NY · On-site

$25 - $35/hr

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged ... network analysis, maintenance and health checks as well as being an escalation point for the ...

FirstLight

Senior NOC Technician

Portsmouth, NH · On-site

$25 - $35/hr

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged ... network analysis, maintenance and health checks as well as being an escalation point for the ...

FirstLight

Senior NOC Technician

Victor, NY · On-site

$25 - $35/hr

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged ... network analysis, maintenance and health checks as well as being an escalation point for the ...

FirstLight

Senior NOC Technician

Albany, NY · On-site

$25 - $35/hr

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged ... network analysis, maintenance and health checks as well as being an escalation point for the ...

CYNET SYSTEMS

NOC Analyst

Northborough, MA · On-site

$24 - $29/hr

Escalate issues to Senior Staff/Shift Lead/Shift Manager. * Perform incident documentation by ... Be the front line to NOC's technical support staff by coordinating and routing incidents, calls ...

CYNET SYSTEMS

NOC Analyst

Syracuse, NY · On-site

$24 - $29/hr

Escalate issues to Senior Staff/Shift Lead/Shift Manager. * Perform incident documentation by ... Be the front line to NOC's technical support staff by coordinating and routing incidents, calls ...

Noblesoft Technologies

NOC Analyst

Syracuse, NY · On-site

... senior management. •   Identify opportunities to improve processes and sponsor the introduction of system changes to improve efficiency. •   Work well within our UTOC team and have the ...

AssistRx

Senior Analyst, NOC

Orlando, FL · On-site

The Senior Analyst, NOC at AssistRx is a core member of the Technical Operations team responsible for keeping the platform visible, healthy, and understood - for the engineering, product, and ...

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Senior Noc Analyst information

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How much do senior noc analyst jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for senior noc analyst in the United States is $29.78, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $34.62 per hour, depending on experience, location, and employer.

What is the difference between Senior Noc Analyst vs Network Operations Center Technician?

AspectSenior Noc AnalystNetwork Operations Center Technician
CredentialsTypically requires a bachelor's degree in IT or related field, certifications like CCNA, Network+Often requires similar certifications, may have less emphasis on advanced degrees
Work EnvironmentMonitoring complex networks, analyzing security threats, troubleshooting escalated issuesMonitoring network performance, basic troubleshooting, routine maintenance
Employer & Industry UsageUsed in large enterprises, telecom, and managed service providersCommon in smaller companies, IT support centers, and service providers

The Senior Noc Analyst and Network Operations Center Technician roles share similar credentials and work environments, but the senior role involves more complex analysis and decision-making. The senior position typically requires more experience and handles escalated issues, while the technician focuses on routine monitoring and basic troubleshooting.

What are Senior NOC Analysts?

Senior NOC Analysts are experienced IT professionals who monitor, manage, and troubleshoot network and system infrastructures in a Network Operations Center (NOC). They are responsible for ensuring high network availability and performance, quickly identifying and resolving incidents, and often lead or mentor junior analysts. Their role includes analyzing complex issues, coordinating with other technical teams, and implementing preventative measures to minimize downtime. Senior NOC Analysts play a critical role in maintaining the stability and security of an organization's IT environment.

What are some typical challenges faced by Senior NOC Analysts, and how can they effectively address them?

Senior NOC Analysts often encounter challenges such as managing high-priority incidents, coordinating with multiple teams during outages, and ensuring prompt resolution of network issues. To address these, effective communication skills, strong analytical abilities, and a thorough understanding of network protocols are essential. Proactively monitoring systems and maintaining detailed documentation also help in quickly identifying root causes and implementing long-term solutions. Senior NOC Analysts frequently collaborate with engineering, security, and support teams to keep operations running smoothly and minimize downtime.

What are the key skills and qualifications needed to thrive as a Senior NOC Analyst, and why are they important?

To thrive as a Senior NOC Analyst, you need advanced knowledge of network monitoring, incident response, and IT infrastructure, often supported by a degree in computer science or related field and relevant certifications like CompTIA Network+ or Cisco CCNA. Expertise with network monitoring tools (such as SolarWinds, Nagios, or Zabbix), ticketing systems, and remote troubleshooting platforms is typically required. Strong analytical thinking, effective communication, and the ability to stay calm under pressure help you excel in this role. These skills are crucial for maintaining network performance, minimizing downtime, and ensuring swift resolution of critical issues.
More about Senior Noc Analyst jobs
What cities are hiring for Senior Noc Analyst jobs? Cities with the most Senior Noc Analyst job openings:
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Senior Noc Analyst jobs near you
Infographic showing various Senior Noc Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $61,935 per year, or $29.8 per hour.
NOC Analyst I

NOC Analyst I

Aerwave

Houston, TX • On-site

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago

Job description

Aerwave delivers next-generation Managed Wi-Fi for multifamily communities-seamless, gigabit-speed internet that's always on, everywhere on your property.
With 24/7 domestic support, intuitive digital tools, and real-time insights, we empower residents, property teams, and owners to stay connected and in control. More than just Wi-Fi, Aerwave builds trust and future-proofs your community for tomorrow's digital lifestyle.
The NOC Analyst I will play a key role in monitoring and supporting the network infrastructure and services to ensure optimal performance and availability. You will be responsible for identifying, diagnosing, and resolving network-related issues while collaborating with other teams to maintain a seamless and secure network environment.
RESPONSIBILITIES/ESSENTIAL FUNCTIONS:
  1. Network Monitoring:
    • Monitor network devices, servers, and services through NOC monitoring tools to ensure continuous and optimal performance.
    • Proactively identify network issues, service disruptions, and outages, and escalate to higher-level teams if necessary.
    • Track network performance metrics and log incidents for resolution and reporting.
  3. Incident Management:
    • Respond to and resolve network alarms, alerts, and incidents in a timely manner to minimize downtime.
    • Diagnose and troubleshoot network connectivity issues, outages, and performance problems.
    • Escalate unresolved issues or complex incidents to senior engineers or appropriate teams.
  5. Troubleshooting and Support:
    • Provide first-level troubleshooting for network hardware, software, and connectivity issues.
    • Work with vendors and internal teams to resolve hardware failures and software glitches.
    • Perform routine checks on network devices, such as routers, switches, firewalls, and servers.
  7. Documentation & Reporting:
    • Maintain detailed incident logs, including troubleshooting steps and resolution timelines.
    • Provide daily, weekly, and monthly network performance reports to the NOC Supervisor.
    • Create and update troubleshooting documentation and knowledge base articles.
  9. Collaboration & Communication:
    • Collaborate with other IT teams (e.g., Systems, Security, and Infrastructure) to ensure network issues are resolved effectively.
    • Communicate network status updates to internal teams and customers as necessary.
    • Work effectively within a team environment to achieve operational goals.
  11. Maintenance & Routine Tasks:
    • Assist in scheduled maintenance, network upgrades, and configuration changes under guidance.
    • Perform basic network device configuration and firmware updates as directed by senior NOC analysts or engineers.
  13. Continuous Improvement:
    • Stay updated on industry best practices, network technologies, and tools.
    • Suggest improvements to monitoring processes, procedures, and tools.

REQUIRED QUALIFICATIONS:
Education/Experience:
  • High school diploma or equivalent required; associate degree in Information Technology, Network Engineering, or related field is preferred.
  • 0-2 years of experience in network monitoring, IT support, or related technical roles.
  • Basic knowledge of networking concepts (e.g., TCP/IP, DNS, DHCP, routing, switching).
  • Understanding of network hardware (routers, switches, firewalls, etc.) and protocols.
  • Knowledge of common operating systems (Linux, Windows, etc.) and networking troubleshooting tools (ping, traceroute, etc.).
  • Basic familiarity with network management systems and network monitoring software.
  • Ability to work independently and manage multiple tasks in a fast-paced environment.
  • Excellent communication and customer service skills.
  • Understand critical milestones that drive operational excellence.
  • Shift-based work including nights, weekends, and holidays, depending on the NOC coverage schedule and on-call availability as required by operational needs.
  • Basic technical knowledge.
  • Proficiency in the use of a computer, and software applications including Microsoft Office.

Knowledge, Skills, and Abilities:
  • Highly organized and attentive to detail, with the ability to work on multiple tasks/projects simultaneously (multi-task).
  • Effective interpersonal skills with the ability to work with personnel at all levels, both within and outside the company.
  • Ability to work independently with minimal supervision on a highly productive team.
  • Ability to manage budgets, timelines, and resources effectively.
  • Easily takes initiative and works independently.
  • Maturity, professionalism, and good work ethic.

Preferred Qualifications:
  • Familiarity with monitoring tools (e.g., SolarWinds, Nagios, PRTG, etc.) is a plus.
  • Experience with MikroTik
  • Experience with Ruckus
  • Experience with managed WiFi networks.
  • CompTIA Network+ certification or similar networking certifications.
  • Familiarity with cloud networking and related technologies.

Benefits:
  • Join a dynamic, fast-growing company where you will have the opportunity to make an immediate, high-level impact to Aerwave's growth and success.
  • Clear line of sight for career advancement and significant accomplishments.
  • Base salary that is externally competitive and bonuses and ad-hoc recognition awards, that are based on efforts and tied to performance.
  • We work hard at Aerwave, and you will too. But that means we need time off to rest and recharge. All executive team members receive unlimited paid time off.
  • Additionally, you receive 15 paid Company holidays.
  • High-quality health care coverage through Aetna Base Plan. Aerwave covers 100% of the premium for the base plan and up to 75% of the premium of any higher-tier insurance plan.
  • 401(k) matching 100% up to 4% of base salary.

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