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Comcast Network Operations Center Jobs in Chicago, IL

Data centre LAN networks in 40+ locations * Market Data feeds * Bespoke client trading environments Network Operations are a global team consisting of regional teams located in London, New York ...

Data centre LAN networks in 40+ locations * Market Data feeds * Bespoke client trading environments Network Operations are a global team consisting of regional teams located in London, New York ...

Interact with your global peers within the network operations center and across other departments, to solve the more challenging escalated problems as well as change implementations from the simple ...

Network Engineer

Chicago, IL · On-site

$105K - $135K/yr

Key Responsibilities Network Operations * Implement, maintain, monitor, and troubleshoot enterprise ... Hands-on experience with Cisco switching and routing (IOS, NX-OS), Cisco Catalyst Center, and ...

Key Responsibilities Network Operations * Implement, maintain, monitor, and troubleshoot enterprise ... Hands-on experience with Cisco switching and routing (IOS, NX-OS), Cisco Catalyst Center, and ...

Network Engineer

Chicago, IL · On-site

$105K - $135K/yr

Key Responsibilities Network Operations * Implement, maintain, monitor, and troubleshoot enterprise ... Hands-on experience with Cisco switching and routing (IOS, NX-OS), Cisco Catalyst Center, and ...

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Comcast Network Operations Center information

See Chicago, IL salary details

$15

$27

$44

How much do comcast network operations center jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for comcast network operations center in Chicago, IL is $27.63, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $30.96 per hour, depending on experience, location, and employer.

What does a typical shift look like for a Comcast Network Operations Center employee?

A typical shift in Comcast's Network Operations Center involves monitoring network performance dashboards, responding to alerts, and coordinating with field technicians to resolve outages or service degradations. You’ll work alongside a dedicated team in a fast-paced, collaborative environment that often operates 24/7, meaning shifts may include nights, weekends, or holidays. Regular tasks include documenting incidents, performing routine system checks, and participating in post-incident reviews to improve future response. Team members frequently communicate with multiple departments, such as engineering and customer support, to ensure quick and effective problem resolution.

What are the key skills and qualifications needed to thrive in the Comcast Network Operations Center position, and why are they important?

To thrive in a Comcast Network Operations Center role, candidates need a strong understanding of network infrastructure, troubleshooting, and incident management, often supported by a degree in information technology or related certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and protocols like TCP/IP is commonly required. Excellent communication, analytical thinking, and the ability to remain calm under pressure are valuable soft skills for this position. These qualities are essential to ensure rapid response to network issues, maintain service reliability, and effectively coordinate with technical teams.

What is a Comcast Network Operations Center?

A Comcast Network Operations Center (NOC) job involves monitoring, troubleshooting, and maintaining the company's network infrastructure to ensure reliable service for customers. NOC technicians and engineers oversee network performance, respond to outages, and work to resolve connectivity issues quickly. They use specialized tools to detect problems, coordinate with field teams, and escalate complex issues as needed. This role is critical to maintaining uptime and network efficiency for Comcast's services.

What are the most commonly searched types of Comcast Network Operations Center jobs in Chicago, IL? The most popular types of Comcast Network Operations Center jobs in Chicago, IL are:
Infographic showing various Comcast Network Operations Center job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $57,478 per year, or $27.6 per hour.

Network Operations Engineer

Pico

Chicago, IL • On-site

Full-time

Re-posted 22 days ago


Job description

Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we help our clients efficiently scale their business and quickly access markets. From infrastructure to connectivity, we support our clients through the full trading lifecycle. We are a global company headquartered in New York, with offices in Chicago, London, Singapore, Hong Kong and Tokyo.
Purpose of the role:
The Network Operations team are responsible for maintaining the operational stability of all aspects of Pico's proprietary electronic trading network, PicoNet, a cutting edge, multi-vendor, multi-technology network that spans over forty locations globally.
Network Operations provide critical front-line support across many of Pico's infrastructure technology domains, including, but not limited to:
  • Global and Regional WAN connectivity
  • Metro Area Dark Fibre networks
  • Ultra Low Latency Trading Fabric
  • Edge connectivity to 200+ financial markets
  • Data centre LAN networks in 40+ locations
  • Market Data feeds
  • Bespoke client trading environments

Network Operations are a global team consisting of regional teams located in London, New York, Singapore, and Tokyo. The team operates a follow-the-sun model that provides dedicated network support 24 hours a day, 365 days a year. This is a client facing role that demands a high standard of customer service and technical support be provided to both our internal and external clients. Alongside normal daily activities, the role provides the opportunity to participate in project-based initiatives and collaboration with other technology teams.
Responsibilities and duties (include but are not limited to):
  • Diagnose the root cause of operational issues and provide suitable technical solutions for effective resolution.
  • Perform triage, troubleshooting, and fault resolution as part of Pico's Incident Management process.
  • Monitor the operational health of the network infrastructure using event management systems and analysis tools.
  • Prepare and implement network changes in accordance with Pico's change management policy.
  • Work directly with clients to assist with support queries in alignment with Service Level Agreements, SLAs.
  • Identify opportunities within the environment to reduce inefficiencies, increase operational stability, and enhance security.
  • Create and maintain technical documentation, including: infrastructure diagrams, procedural runbooks, and knowledge base pages.
  • Adopt the use of the Devops toolset to efficiently complete discovery and implementation tasks.
  • Manage client and internal case queues for all incident and project-based work.
  • Participate in global team collaboration efforts, including: shift handover, technical peer reviews, and knowledge transfers.

Education, Skills, and Background (including experience requirements):
  • 10 years of experience working in a large enterprise or service provider environment.
  • At a minimum hold a CCNP certification, ideally certified in CCIE, or equivalent level of knowledge and experience.
  • Clear written and verbal communication skills.
  • Ability to prioritize and manage own workload.
  • Experience working within the Financial Industry preferred.

Required Skills
  • Solid understanding of IPv4 addressing with the ability to subnet using VLSM.
  • Demonstrable understanding and experience supporting the following:
    • 1q VLANs and Trunks
    • Multiple Spanning Tree protocol
    • Etherchannel
    • Static routing
    • OSPFv2
    • BGPv4
    • Routing protocol redistribution
    • Network traffic engineering using routing policies
    • Access Control Lists
    • Network Address Translation
  • Good understanding of the TCP/IP stack and TCP/UDP operation.
  • Ability to diagnose the root cause of networking issues within complex network environments.
  • Ability to create and analyse packet captures to identify network and application issues.
  • Experience supporting enterprise firewall platforms.
  • Experience configuring and troubleshooting IPSec VPNs.
  • Experience working with Network Management Systems utilising SNMP and Syslog.

Preferred Skills
  • Demonstrable understanding and experience supporting PIM Sparse Mode Multicast, Source Specific Multicast, and IGMPv2/v3.
  • Demonstrable understanding and experience supporting Network Time protocols - PTP, NTP, PPS.
  • Experience supporting the following platforms: Arista, Cisco Nexus, Cisco ASA, Fortigate, Palo Alto, Corvil.
  • Experience using automation technologies: Python, Ansible, Git.

Working Arrangements
This is a hybrid position with weekly time in the office with the flexibility of working from home.Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). This will included at times or on a rotation, weekend days both Saturday and Sunday when needed.
IMPORTANT DATA PRIVACY INFORMATION:
This position is available with Pico Services Inc. The controller of your personal data will be Pico Services Inc.
For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.
Full compensation packages are based on candidate experience and relevant certification.
Illinois Pay Range
$130,000-$150,000 USD
Be a part of Pico Family
Pico is an equal opportunity employer. Pico does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at Pico are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.