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Senior Ikea Customer Service Jobs (NOW HIRING)

Works with IKEA Food Service US organization to ensure national and global priorities are ... Together As A Team Thanks to us, customers, co-workers and people at home can have a better ...

... and services to improve customers' overall shopping experience. - Monitoring market trends and taking actions to meet customer demands. - Contributing to an environment where the IKEA culture is a ...

Sales Co-worker II - Bedrooms

Pittsburgh, PA ยท On-site

$19.96 - $28.20/hr

... services to inspire and inform customers. Guiding customers toward top-selling and prioritized ... We have knowledge of the IKEA product range, local markets and customer needs and we constantly ...

New

Customer Resolutions Specialist

Tempe, AZ ยท On-site

$19.96 - $28.20/hr

We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi ...

Retail Sales Associate

Palo Alto, CA ยท On-site

$22 - $28.65/hr

... services to inspire and inform customers. Guiding customers toward top-selling and prioritized ... We have knowledge of the IKEA product range, local markets and customer needs and we constantly ...

Customer Resolutions Specialist

Tempe, AZ ยท On-site

$19.96 - $28.20/hr

We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi ...

Customer Experience Co-worker I

Costa Mesa, CA ยท On-site

$17.25 - $23.25/hr

... services such as home delivery, credit card, and IKEA Family card. - Resolves customer concerns independently to meet their unique needs and expectations. - Provides friendly, safe, and efficient car ...

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Senior Ikea Customer Service information

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$12

$23

$35

How much do senior ikea customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for senior ikea customer service in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

Does Senior Ikea Customer Service pay well?

Senior Ikea Customer Service roles typically offer competitive pay that aligns with retail industry standards, often including benefits such as employee discounts and flexible schedules. Salaries can vary based on location, experience, and store size, but generally reflect a stable income for customer service positions within the company.

What is the difference between Senior Ikea Customer Service vs Ikea Customer Service Associate?

AspectSenior Ikea Customer ServiceIkea Customer Service Associate
Required CredentialsHigh school diploma, experience in customer service, leadership skillsHigh school diploma or equivalent, basic customer service skills
Work EnvironmentSupervisory role in retail store, handling escalationsFrontline role, assisting customers on the sales floor
Employer & Industry UsageUsed in retail furniture stores, leadership positionEntry to mid-level retail position in Ikea stores
Search & Comparison IntentUnderstanding advanced roles, career progressionEntry-level responsibilities, job requirements

Senior Ikea Customer Service typically involves leadership, handling escalations, and supervising staff, requiring more experience and skills. Ikea Customer Service Associates focus on assisting customers directly, with less responsibility. The senior role offers advancement opportunities within the retail environment.

More about Senior Ikea Customer Service jobs
What cities are hiring for Senior Ikea Customer Service jobs? Cities with the most Senior Ikea Customer Service job openings:
What are the most commonly searched types of Ikea Customer Service jobs? The most popular types of Ikea Customer Service jobs are:
What states have the most Senior Ikea Customer Service jobs? States with the most job openings for Senior Ikea Customer Service jobs include:
Infographic showing various Senior Ikea Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,994 per year, or $23.1 per hour.

Customer Service Associate - (Part Time)

Ingka External

Pittsburgh, PA โ€ข On-site

$17.58 - $24.82/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

  • Job ID: 351706
  • Date posted: 27/07/2026
  • Why we will love you
    You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.
    What you'll be doing day to day
    โ€ข Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers' future shopping experience. - Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager. - Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience. - Builds emotional connections through meaningful and empathetic interactions with customers. - Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed. - Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.
    Together as a team
    You could think that we have supernatural powers, but the truth is that our team is really great at putting our insights together to detect potential risks early on. We're a diverse group of people who work together to protect and strengthen the IKEA brand through our laser focus on risk management, data protection, compliance, business operations, health and safety. Thanks to us our assets, co-workers, visitors and customers can feel safe. At least we think that's pretty cool!
    Apply now!
    Permanent, Part Time 12 - 19 hours per week. Weekend open availability required. $17.58 - $24.82 / hr At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more! Generous paid time off, holiday and sick time WiselyPay - get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount Retirement and bonus plans Co-worker discount, meal deal, and referral bonus Pet insurance program Education assistance and learning programs Safety shoe reimbursement 24/7 telehealth visits Dental and vision plans Medical and Rx plans (must work min. 20 hrs/wk) The successful candidate may be required to complete a background check as a condition of employment for this role.
    Qualifications
    โ€ข 1 year sales or customer service experience preferred.