ZipRecruiter

Log In

1

Ikea Customer Service Jobs (NOW HIRING)

IKEA

Warehouse Associate Receive Part-time

Fishers, IN · On-site

$19.96 - $28.20/hr

... and multi-channel service standards • Uses technology to manage inventory while following ... We're passionate about working together to improve the customer experience at IKEA! Apply Now! JOB ...

next page

Showing results 1-20

All JobsIkea Customer Service Jobs

Ikea Customer Service information

See salary details

$9

$18

$26

How much do ikea customer service jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for ikea customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What types of customer interactions and challenges can I expect in an Ikea Customer Service role?

As an Ikea Customer Service representative, you will assist customers with a wide range of inquiries, including product information, order status, returns, and in-store navigation. Common challenges include managing high volumes of customers during peak hours, handling complaints or complex issues, and finding solutions that align with company policies. You'll work closely with colleagues across departments, such as sales, logistics, and inventory, to resolve customer issues promptly. The role offers a dynamic environment where proactive problem-solving and teamwork are key to ensuring a positive customer experience.

What are the key skills and qualifications needed to thrive in the Ikea Customer Service position, and why are they important?

To thrive as an Ikea Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and basic computer software is typically required to process transactions and handle inquiries efficiently. Exceptional interpersonal skills, patience, and a collaborative attitude help you stand out in delivering excellent service. These qualities are essential for ensuring customer satisfaction, quickly resolving issues, and upholding Ikea's well-known customer experience standards.

What is an Ikea Customer Service job?

An Ikea Customer Service job involves assisting customers with inquiries, resolving issues, processing returns, and providing product information. Employees in this role communicate through phone, email, or in person at Ikea stores to ensure a positive shopping experience. They also help with order tracking, assembly guidance, and addressing customer concerns effectively. Strong communication and problem-solving skills are essential for success in this role.

What cities are hiring for Ikea Customer Service jobs? Cities with the most Ikea Customer Service job openings:
What are the most commonly searched types of Ikea Customer Service jobs? The most popular types of Ikea Customer Service jobs are:
What states have the most Ikea Customer Service jobs? States with the most job openings for Ikea Customer Service jobs include:
What job categories do people searching Ikea Customer Service jobs look for? The top searched job categories for Ikea Customer Service jobs are:
Ikea Customer Service jobs near you
Infographic showing various Ikea Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Retail Customer Service Coordinator

Ingka External

East Palo Alto, CA • On-site

$24.72 - $33.19/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

  • Job ID: 352587
  • Date posted: 17/07/2026
    • Why we will love you
    You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.
    What you'll be doing day to day
    As a Customer Coordinator, supporting the in-store customer experience team, you will: - Oversee day-to-day operations that are assigned by the Team Leader, including opening and/or closing duties for the unit which also include key and alarm code responsibilities. - Troubleshoot and apply appropriate corrective actions such as emergency and incident response, authorization, access, etc. - Enhance the shopping journey of our visitors to IKEA by collaborating with all functions to increase co-worker competence and knowledge. - Ensure customers receive consistent information throughout their shopping journey. - Record information in the relevant systems to improve the customer's future shopping experience. - Enhance customer relationships to boost sales and ensure sustained profitability by understanding IKEA's product range and services. - When needed, offer alternative solutions that meet the needs of individual customers. - Forge a team mindset centered around first time right for every customer, ensuring a positive customer journey. - Take part in additional department responsibilities to secure the daily operation for co-workers and customers. - Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.
    Together as a team
    At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people!
    Apply now!
    JOB TYPE: Permanent, Full-time, Hourly Associate HOURS - From 34-40 hours per week (HL3) // Benefits Eligible SHIFTS: Fully open work schedule availability including evenings and weekends required; Work schedules are published one month in advance. The hourly pay range for this role is $24.72/hr - $33.19/hr. At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more! • Generous paid time off, holiday and sick time • WiselyPay - get earned wages up to two days early • Paid parental leave (up to 16 weeks) • KinderCare tuition discount • Retirement and bonus plans • Co-worker discount, meal deal, and referral bonus • Pet insurance program • Education assistance and learning programs • Safety shoe reimbursement • 24/7 telehealth visits • Dental and vision plans • Medical and Rx plans (must work min. 20 hrs/wk) • A fun and inclusive work environment Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role The anticipated posting closing date is on or around 7/27/26.
    Qualifications
    '- 3 years of related experience. - 1 year of experience in a customer service and customer-focused environment. Requirements: - Physical Demands: Lifting, Pushing/Pulling, Sliding/Transferring and Carrying Occasionally (1-50lbs).

Apply