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Ikea Customer Service Jobs (NOW HIRING)

Ingka External

Food Co-worker

Columbus, OH · On-site

$14.50 - $17.75/hr

... customers Apply now! JOB TYPE: Food service BENEFITS ELIGIBLE: yes HOURS: 34-40hrs a week - e pay range for this role is $ 17.58-24.83 based on Ikea equivalent years of experience At IKEA, taking ...

Managed Staffing

Food Service Worker

Draper, UT · On-site

$18 - $19/hr

Food Co-worker (Dishwashing & Bussing)/Customer Service/Food Service Worker Location: Draper, UT ... room, customer dining areas, and the IKEA Staff Café. Key Responsibilities * Work in the ...

Ingka External

Kitchen Production Manager

Costa Mesa, CA · On-site

$78K - $94K/yr

Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide ... Qualifications • 5 years of experience in leading multi-unit high-volume food service operations ...

Tjx

customer Experience coordinator

Charlotte, NC · On-site

$14.25 - $14.75/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Address: 8150 Ikea Blvd Ste 1 Location: USA Marshalls Store 0589 Charlotte NC This position has a ...

Tjx

CUSTOMER EXPERIENCE COORDINATOR

Charlotte, NC · On-site

$14.25 - $14.75/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Address: 8150 Ikea Blvd Ste 1 Location: USA Marshalls Store 0589 Charlotte NC This position has a ...

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Ikea Customer Service information

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How much do ikea customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for ikea customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an Ikea customer service?

An Ikea Customer Service job involves assisting customers with inquiries, resolving issues, processing returns, and providing product information. Employees in this role communicate through phone, email, or in person at Ikea stores to ensure a positive shopping experience. They also help with order tracking, assembly guidance, and addressing customer concerns effectively. Strong communication and problem-solving skills are essential for success in this role.

What types of customer interactions and challenges can I expect in an Ikea customer service role?

As an Ikea Customer Service representative, you will assist customers with a wide range of inquiries, including product information, order status, returns, and in-store navigation. Common challenges include managing high volumes of customers during peak hours, handling complaints or complex issues, and finding solutions that align with company policies. You'll work closely with colleagues across departments, such as sales, logistics, and inventory, to resolve customer issues promptly. The role offers a dynamic environment where proactive problem-solving and teamwork are key to ensuring a positive customer experience.

What are the key skills and qualifications needed to thrive in the Ikea customer service position, and why are they important?

To thrive as an Ikea Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and basic computer software is typically required to process transactions and handle inquiries efficiently. Exceptional interpersonal skills, patience, and a collaborative attitude help you stand out in delivering excellent service. These qualities are essential for ensuring customer satisfaction, quickly resolving issues, and upholding Ikea's well-known customer experience standards.

Does Ikea customer service pay well?

Ikea customer service roles typically offer hourly wages that are around or slightly above minimum wage, depending on location and experience. Compensation may include benefits such as employee discounts and flexible schedules, but overall pay is generally considered moderate compared to other retail or service jobs.

What cities are hiring for Ikea Customer Service jobs?

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What are the most commonly searched types of Ikea Customer Service jobs?

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What states have the most Ikea Customer Service jobs?

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Ikea Customer Service jobs near you
Infographic showing various Ikea Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Temporary Food Service Associate - (Full-Time)

Ingka External

Woodbridge, VA • On-site

$19.91 - $28.12/hr

Temporary

This job post has expired today. Applications are no longer accepted.

Job description

  • Job ID: 354609
  • Date posted: 13/08/2026
    • Why we will love you
    Food is your passion, whether you're cooking or serving customers. You know food plays a vital role in creating a better everyday life for the many people - especially when it's honest, healthy and delicious.
    What you'll be doing day to day
    As a Food Service Team Member ensuring operational excellence of IKEA Food, you will: - Prepare and maintain IKEA Food menu items according to the IKEA Food concept. Adhering to food handling, health, and sustainability standards. - Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently, adhering to cash handling policies. - Maintain equipment operation through adherence to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaning maintenance. - Maintain a clean supply of dishes, silverware, cooking utensils, pots, pans, and trays that comply with Food Safety Standards. - Ensure the cleanliness and organization of dining and play areas. - Manage the Swedish Food Market by overseeing merchandising, pricing, stock rotation, and the cleaning and sanitization of sampling equipment and areas. - Ensure accurate and timely price communication across all food solutions, including digital platforms, menu boards, and shelf tags. - Maintain supply rotation and stocking in all IKEA Food solutions, adhering to First In, First Out (FIFO), expiration dates, and sustainability standards. - Implements IKEA Food policies and procedures for goods receiving and monthly inventory. - Adhere to safe food handling, workplace safety, hygiene, and sanitation regulations, promptly reporting concerns to managers. - Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.
    Together as a team
    We are the ones meeting our customers - in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life!
    Apply now!
    Temporary, Part Time 34-40 hours per week. Weekend open availability required. Seasonal role estimated to last 3 months. $19.91 - $28.12 / hr The successful candidate will be required to complete a background check as a condition of employment for this role.
    Qualifications
    • Minimum 2 years related experience. - Experience in a high-volume customer facing environment preferred. - Experience in a high-volume retail environment with knowledge of basic merchandising and selling concepts preferred. - Food Handler Certification and/or Food Handler Card (as required by local jurisdiction) required within 30 days of employment.

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