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Ikea Customer Service Jobs (NOW HIRING)

IKEA

Food Coordinator

West Sacramento, CA · On-site

Works with IKEA Food Service US organization to ensure national and global priorities are ... Together As A Team Thanks to us, customers, co-workers and people at home can have a better ...

IKEA

Shopkeeper Living Rooms and Wall Units

Schaumburg, IL · On-site

$58K - $83K/yr

... and services to improve customers' overall shopping experience. - Monitoring market trends and taking actions to meet customer demands. - Contributing to an environment where the IKEA culture is a ...

IKEA

Sales Co-worker II - Bedrooms

Pittsburgh, PA · On-site

$19.96 - $28.20/hr

... services to inspire and inform customers. Guiding customers toward top-selling and prioritized ... We have knowledge of the IKEA product range, local markets and customer needs and we constantly ...

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Ingka External

Customer Resolutions Specialist

Tempe, AZ · On-site

$19.96 - $28.20/hr

We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi ...

IKEA

Retail Sales Associate

Palo Alto, CA · On-site

$22 - $28.65/hr

... services to inspire and inform customers. Guiding customers toward top-selling and prioritized ... We have knowledge of the IKEA product range, local markets and customer needs and we constantly ...

Ingka External

Customer Resolutions Specialist

Tempe, AZ · On-site

$19.96 - $28.20/hr

We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi ...

Ingka External

Customer Experience Co-worker I

Costa Mesa, CA · On-site

$17.25 - $23.25/hr

... services such as home delivery, credit card, and IKEA Family card. - Resolves customer concerns independently to meet their unique needs and expectations. - Provides friendly, safe, and efficient car ...

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Ikea Customer Service information

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How much do ikea customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for ikea customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What types of customer interactions and challenges can I expect in an Ikea customer service role?

As an Ikea Customer Service representative, you will assist customers with a wide range of inquiries, including product information, order status, returns, and in-store navigation. Common challenges include managing high volumes of customers during peak hours, handling complaints or complex issues, and finding solutions that align with company policies. You'll work closely with colleagues across departments, such as sales, logistics, and inventory, to resolve customer issues promptly. The role offers a dynamic environment where proactive problem-solving and teamwork are key to ensuring a positive customer experience.

Is it easy to get a job in Ikea Customer Service?

Getting a job in Ikea Customer Service generally involves submitting an online application, passing an interview, and demonstrating good communication skills. The hiring process can vary by location but typically requires relevant experience in retail or customer support and a flexible schedule. Candidates who meet the requirements and show a positive attitude often have a good chance of being hired.

What are the key skills and qualifications needed to thrive in the Ikea customer service position, and why are they important?

To thrive as an Ikea Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and basic computer software is typically required to process transactions and handle inquiries efficiently. Exceptional interpersonal skills, patience, and a collaborative attitude help you stand out in delivering excellent service. These qualities are essential for ensuring customer satisfaction, quickly resolving issues, and upholding Ikea's well-known customer experience standards.

What is an Ikea customer service?

An Ikea Customer Service job involves assisting customers with inquiries, resolving issues, processing returns, and providing product information. Employees in this role communicate through phone, email, or in person at Ikea stores to ensure a positive shopping experience. They also help with order tracking, assembly guidance, and addressing customer concerns effectively. Strong communication and problem-solving skills are essential for success in this role.

What cities are hiring for Ikea Customer Service jobs? Cities with the most Ikea Customer Service job openings:
What are the most commonly searched types of Ikea Customer Service jobs? The most popular types of Ikea Customer Service jobs are:
What states have the most Ikea Customer Service jobs? States with the most job openings for Ikea Customer Service jobs include:
What job categories do people searching Ikea Customer Service jobs look for? The top searched job categories for Ikea Customer Service jobs are:
Ikea Customer Service jobs near you
Infographic showing various Ikea Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Associate - (Part Time)

Ingka External

Pittsburgh, PA • On-site

$17.58 - $24.82/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

  • Job ID: 351706
  • Date posted: 27/07/2026
    • Why we will love you
    You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.
    What you'll be doing day to day
    • Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers' future shopping experience. - Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager. - Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience. - Builds emotional connections through meaningful and empathetic interactions with customers. - Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed. - Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.
    Together as a team
    You could think that we have supernatural powers, but the truth is that our team is really great at putting our insights together to detect potential risks early on. We're a diverse group of people who work together to protect and strengthen the IKEA brand through our laser focus on risk management, data protection, compliance, business operations, health and safety. Thanks to us our assets, co-workers, visitors and customers can feel safe. At least we think that's pretty cool!
    Apply now!
    Permanent, Part Time 12 - 19 hours per week. Weekend open availability required. $17.58 - $24.82 / hr At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more! Generous paid time off, holiday and sick time WiselyPay - get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount Retirement and bonus plans Co-worker discount, meal deal, and referral bonus Pet insurance program Education assistance and learning programs Safety shoe reimbursement 24/7 telehealth visits Dental and vision plans Medical and Rx plans (must work min. 20 hrs/wk) The successful candidate may be required to complete a background check as a condition of employment for this role.
    Qualifications
    • 1 year sales or customer service experience preferred.

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