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Senior Desktop Support Jobs in Tennessee (NOW HIRING)

F2Onsite

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IT Desktop Support Technician

Cookeville, TN · On-site

$28 - $29/hr

Monday-Friday Job Summary We are seeking an experienced Desktop Support Technician to provide onsite technical and end-user support in a Windows and Mac environment. This is a short-term W2 contract ...

Zones LLC.

Desktop Support Technician

Nashville, TN

$25 - $31.25/wk

Day shift - Mon-Friday 8-5pm What you will do as the Desktop Support Technician : The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations ...

Zones

Desktop Support Technician

Clarksville, TN

$31.25/hr

M-F 8-5pm What you will do as the Desktop Support Technician: The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to ...

Zones LLC.

Desktop Support Technician

Nashville, TN · On-site

$25 - $31.25/hr

Day shift - Mon-Friday 8-5pm What you will do as the Desktop Support Technician : The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations ...

Zones LLC.

Desktop Support Technician

Clarksville, TN · On-site

$25 - $31.25/wk

M-F 8-5pm What you will do as the Desktop Support Technician: The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to ...

Zones

Desktop Support Technician

Nashville, TN · On-site

$31.25/hr

Day shift - Mon-Friday 8-5pm What you will do as the Desktop Support Technician : The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations ...

AA2IT

Desktop Support Technician - Nashville, TN

Nashville, TN · On-site

$19.50 - $24.75/hr

AA2IT is seeking a Desktop Support Technician to join their team in Nashville, TN. The primary responsibilities include troubleshooting Dell laptop and desktop PCs, working with end-users to resolve ...

Crye-Leike®, REALTORS®

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IT Desktop Support Technician

Brentwood, TN · On-site

Crye-Leike ® Information Technology is seeking a full-time Desktop Support Technician in Brentwood, TN. This position requires candidate to be able to work independently with minimal supervision.

Asurion

ICDS Analyst I

Nashville, TN · On-site

$22.50 - $30.25/hr

JOB CODE TPN1029 Desktop Support Analyst I-USA MANAGEMENT LEVEL 9 Staff DISCIPLINE Information Technology REPORTS TO IT Support Supervisor FSLA CLASSIFICATION Hourly The Desktop Support Analyst I ...

Service Global, Inc

Desktop Engineer L1

Brentwood, TN · On-site

* As 1st and 2nd level support, first point of contact for user problems with hardware and software ... Troubleshooting hardware and software issue on laptops, desktops, workstations etc. and maintain ...

Service Global, Inc

Desktop EUC L2

Nashville, TN · On-site

$19.50 - $24.75/hr

Provides desk-side support for regional locations that have been deemed important for onsite ... In addition to break/fix support for end user devices (desktops, laptops, and mobile devices), the ...

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All JobsDesktop Support JobsSenior Desktop Support JobsSenior Desktop Support Jobs in Tennessee

Senior Desktop Support information

See Tennessee salary details

$13

$32

$54

How much do senior desktop support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for senior desktop support in Tennessee is $32.83, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $43.65 per hour, depending on experience, location, and employer.

What is a senior desktop support?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What are some of the main challenges a senior desktop support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are the key skills and qualifications needed to thrive as a senior desktop support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are the most commonly searched types of Desktop Support jobs in Tennessee?

The most popular types of Desktop Support jobs in Tennessee are:

What are popular job titles related to Senior Desktop Support jobs in Tennessee?

For Senior Desktop Support jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Senior Desktop Support jobs in Tennessee look for?

The top searched job categories for Senior Desktop Support jobs in Tennessee are:

What cities in Tennessee are hiring for Senior Desktop Support jobs?

Cities in Tennessee with the most Senior Desktop Support job openings:

Senior Desktop Support jobs near you
Infographic showing various Senior Desktop Support job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $68,288 per year, or $32.8 per hour.

IT Desktop Support Technician

F2Onsite

Cookeville, TN • On-site

$28 - $29/hr

Contractor

Medical, Dental, Vision

Posted 24 days ago

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Job description

Employment Type: W2 Contract
Contract Duration: 2–3 Months
Schedule: Monday–Friday


Job Summary

We are seeking an experienced Desktop Support Technician to provide onsite technical and end-user support in a Windows and Mac environment. This is a short-term W2 contract opportunity expected to last approximately 2–3 months.


The technician will provide hands-on deskside support, troubleshoot hardware and software issues, assist users with day-to-day technical problems, and support the deployment and configuration of laptops, desktops, peripherals, and other end-user devices.


Responsibilities

  • Provide onsite desktop and end-user technical support.
  • Troubleshoot Windows and macOS hardware, operating system, application, and connectivity issues.
  • Diagnose and resolve desktop, laptop, monitor, docking station, printer, and peripheral issues.
  • Install, configure, deploy, and replace end-user computer equipment.
  • Perform hardware and software troubleshooting and break-fix support.
  • Assist with software installations, updates, and configuration.
  • Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and Office applications.
  • Assist users with login, password, account access, and connectivity issues.
  • Perform PC/Mac setup, imaging, deployment, and refresh activities as required.
  • Provide professional, customer-focused support directly to end users.
  • Document incidents, troubleshooting steps, resolutions, and equipment changes in the ticketing system.
  • Escalate issues to appropriate support teams when necessary.
  • Follow client IT procedures, security requirements, and service-level expectations.


Qualifications

  • 2+ years of Desktop Support, Deskside Support, or End User Support experience preferred.
  • Hands-on experience supporting Windows 10/11 and macOS environments.
  • Experience troubleshooting desktops, laptops, printers, docking stations, monitors, and peripherals.
  • Working knowledge of Microsoft 365 applications.
  • Experience with hardware/software installation and troubleshooting.
  • Familiarity with Active Directory, password resets, user accounts, and device management is preferred.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and customer-service skills.
  • Ability to work independently in an onsite end-user environment.
  • Must be available for the full 2–3 month W2 contract assignment.

Company Description

F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.

WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

F2ONSITE logo

About F2ONSITE

Sourced by ZipRecruiter

Donny F. Lauderback Founded F2OnSite in 2007, joined shortly thereafter by F. Jonathan Poole, and Created what is now the Fastest Growing onsite IT Services Company in the United States. The Company is located in the popular Legacy Center in Plano, Texas, and has Regional presence in Boston MA, Austin TX, Miami FL, and Charlotte NC, and with hundreds of Technical Employees throughout the Country. F2OnSite operates in more than 40 states across the country, Performing Service at hundreds of locations each day.

Company size

51 - 200 Employees

Headquarters location

Plano, TX, US

Year founded

2007

Social media

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