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Senior Case Manager Jobs in Raleigh, NC (NOW HIRING)

Deloitte

ServiceNow HRSD Senior Consultant

Raleigh, NC · On-site

... case management, knowledge management, employee portal experiences, and workflow enablement A ... Work you'll do As a ServiceNow HRSD Senior Consultant you will be responsible for: * Supporting ...

Advance Auto Parts, Inc.

Sr. Financial Analyst

Raleigh, NC · On-site

$83K - $103K/yr

This role is responsible for supporting the prioritization, approval, and financial management of ... The Sr. FP&A Analyst will support the full capital lifecycle, including business case development ...

Labcorp

Sr Employee Relations Partner

Durham, NC · Hybrid

Labcorp is seeking a Senior Employee Relations Partner join our team at Durham, NC, with the ... Familiarity with case management tools such as ServiceNow and Microsoft Office * Strong problem ...

Labcorp

Sr Employee Relations Partner

Durham, NC · On-site

Labcorp is seeking a Senior Employee Relations Partner join our team at Durham, NC, with the ... Familiarity with case management tools such as ServiceNow and Microsoft Office * Strong problem ...

PBV

Sr. Project Engineer Manager

Raleigh, NC · On-site

$96K - $125K/yr

Lead feasibility studies, option analysis, front end loading and business case development ... Portfolio & Stakeholder Management * Partner with senior stakeholders across engineering, supply ...

PBV

Sr. Project Engineer Manager

Raleigh, NC

$96K - $125K/yr

Lead feasibility studies, option analysis, front end loading and business case development ... Portfolio & Stakeholder Management * Partner with senior stakeholders across engineering, supply ...

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All JobsCase JobsSenior Case Manager JobsSenior Case Manager Jobs in Raleigh, NC

Senior Case Manager information

See Raleigh, NC salary details

$30.1K

$77.5K

$113.7K

How much do senior case manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for senior case manager in Raleigh, NC is $77,540.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $113,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by senior case managers and how can they be addressed?

Senior Case Managers often encounter challenges such as managing high caseloads, navigating complex client needs, and coordinating with multidisciplinary teams. To address these challenges, effective time management, prioritization skills, and strong communication are essential. Additionally, leveraging support from colleagues and utilizing case management software can help streamline workflows and ensure clients receive timely and appropriate support. Continuous professional development and self-care are also important to prevent burnout and maintain high-quality service.

What are the top 3 qualities a senior case manager should have?

A senior case manager should possess strong communication skills to effectively coordinate with clients and team members, excellent organizational abilities to manage multiple cases efficiently, and problem-solving skills to develop appropriate solutions for complex situations. These qualities ensure effective case management and positive client outcomes.

What are the key skills and qualifications needed to thrive as a senior case manager?

To thrive as a Senior Case Manager, you need a strong background in social work or a related field, case management experience, and often a relevant degree or licensure such as LMSW or LCSW. Familiarity with case management software, electronic records systems, and compliance with regulatory frameworks is typically required. Excellent communication, problem-solving, and organizational skills, along with empathy and leadership abilities, help you excel in this role. These skills are crucial for effectively coordinating care, advocating for clients, and ensuring positive outcomes in complex cases.

What does a senior case manager do?

A Senior Case Manager is responsible for overseeing and coordinating complex cases, often within social services, healthcare, or legal settings. They assess clients' needs, develop care or service plans, and monitor progress to ensure positive outcomes. In addition to direct case management, they may supervise junior staff, provide training, and help improve organizational processes. Their expertise enables them to handle more challenging cases and act as a resource for their team. Senior Case Managers play a key role in ensuring clients receive appropriate support and services.

Is a senior case manager a stressful job?

A senior case manager role can be stressful due to managing complex cases, meeting deadlines, and coordinating with multiple parties. The job often requires strong organizational skills, emotional resilience, and the ability to handle high-pressure situations.

What is the difference between Senior Case Manager vs Case Coordinator?

AspectSenior Case ManagerCase Coordinator
CredentialsTypically requires a bachelor's degree in social work, healthcare, or related field; relevant certifications often preferredUsually requires a high school diploma or associate degree; certifications may be beneficial but not mandatory
Work EnvironmentWorks in healthcare, social services, or insurance settings, managing complex cases and supervising staffAssists in case management tasks, coordinates services, and supports senior staff in healthcare or social service agencies
ResponsibilitiesManages complex cases, develops care plans, and mentors junior staffCoordinates appointments, communicates with clients and providers, and supports case management processes

The main difference between a Senior Case Manager and a Case Coordinator lies in their level of responsibility and experience. Senior Case Managers handle complex cases, develop care strategies, and often oversee other staff, while Case Coordinators focus on supporting case management activities and coordinating services under supervision.

What is a senior case manager?

A senior case manager is a professional responsible for coordinating and overseeing client cases, often in healthcare, social services, or legal settings. They handle complex cases, develop care plans, and supervise junior staff, typically requiring experience, strong communication skills, and relevant certifications or licenses.
What are popular job titles related to Senior Case Manager jobs in Raleigh, NC? For Senior Case Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Senior Case Manager jobs in Raleigh, NC look for? The top searched job categories for Senior Case Manager jobs in Raleigh, NC are:
Senior Case Manager jobs near you
Infographic showing various Senior Case Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 85% In-person, 5% Hybrid, and 10% Remote job distribution, with an average salary of $77,540 per year, or $37.3 per hour.

Senior Administrative Assistant - Part time

Church World Service

Durham, NC • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

About CWS

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

Purpose

The Senior Administrative Assistant for accounting and office will be responsible for essential accounting functions such as accounts payable, accounts receivable, month end reporting, review and code financial information, compile and review information for accuracy, and maintain records.

Responsibilities

Accounting

  • Prepare and complete weekly check runs and maintain check request documentation.
  • Maintain records for client expenses in financial and case management databases.
  • Review individual client per capita expenses for accuracy and submit reports to program staff to reconcile with case files.
  • Receive, document, and process all incoming funds and donations and submit to CWS.
  • Review, process, and submit vendor invoices to CWS for processing.
  • Review and process staff reimbursement requests and submit to CWS.
  • Track and record petty cash disbursements.
  • Assist with reviewing financial entries, credit card reconciliations, and other financial forms to ensure proper coding and accuracy.
  • Complete data entry for credit card and cash expenses as needed.
  • Support external and internal audits as needed; assist in preparing materials requested by auditors.
  • Assist the Finance Manager(s) with completing monthly reimbursement reports for all funding sources.
  • Support grants management with financial reports and budgeting as necessary.

Operations

  • Track and maintain assets, supplies, and vendor services relating to general office upkeep and management
  • Serve as greeter at CWS office, welcoming visitors and clients.
  • Other duties as assigned.
Qualifications

Education:

Bachelor's degree in accounting or finance or equivalent work experience with fund accounting in a non-profit environment is required.

Experience:

Minimum of 3-year work experience in nonprofit fund accounting, finance, accounting, or bookkeeping required. 

Skills: 

  • Proficient in general office software programs like MS Word, Excel, email, and internet.
  • Solid background and understanding of accounting/financial management principles.
  • Strong organizational skills and high attention to detail.
  • Strong time management skills including ability to prioritize, multi-task, and meet deadlines.
  • High degree of professional integrity; ability and commitment to maintain confidentiality of sensitive data.
  • Ability to work well in a fast-paced environment.
  • Ability to work well independently, as well as collaborate and communicate effectively as a team member in a multi-cultural environment.
  • Fluency in English, written and spoken.
Special Requirements

Special Requirements:

  • Ability to work some evenings and weekends as needed.
  • Background check and references are required for the position.
Benefits CWS offers a competitive benefits package that includes:     - 403 (b) Retirement Plan                                                - Medical, Dental and Vision Insurance                                                   - Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)   - 14 Official Holidays   - 12 Sick Days Off (Accrued monthly)                                       - Life Insurance and AD&D                                              - Long Term and Short-Term Disability                                                   - Employee Assistance Program (EAP)                                                  - Health Savings Account                                                - Flexible Spending Accounts   Employment Type: FULL_TIME

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