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Senior Case Manager Jobs in Raleigh, NC (NOW HIRING)

Pwc

Oracle PMO - Senior Manager

Raleigh, NC

$124K - $280K/yr

As a Senior Manager, you will leverage your skills and professional networks to deliver quality ... case development to optimize operational efficiency and support strategic goals - Managing ...

Q2

Senior Customer Experience Manager

Cary, NC · On-site

SUMMARY The Senior Customer Experience Manager applies company practices and procedures in ... Support Case Review - As needed review of Support tickets as a preventative measure against ...

The Hunt Institute

Senior Program Manager

Cary, NC · On-site

$107K - $107K/yr

... and case studies for dissemination. The ideal candidate will also Identify and cultivate ... The Senior Program Manager will report directly to the Director of State Engagement. The position ...

TerraBella Senior Living

1st Shift Care Manager

Cary, NC · On-site

$15 - $16/hr

TerraBella Senior Living proudly serves thousands of residents and families offering a full range ... case-by-case basis. Agency Policy We do not accept unsolicited resumes from staffing agencies.

Labcorp

Senior Employee Relations Partner

Durham, NC · Hybrid

$90K - $115K/yr

Labcorp is seeking a remote Senior Employee Relations Partner to join our team! Job ... Familiarity with case management tools such as ServiceNow and Microsoft Office * Strong problem ...

Novartis Group Companies

Senior Project Manager

Durham, NC · On-site

$108K - $201K/yr

As a Senior Project Manager at Novartis, you will provide end-to-end leadership for large-scale GMP ... Direct projects from business case development through design, procurement, construction, CQV ...

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Showing results 21-40

All JobsCase JobsSenior Case Manager JobsSenior Case Manager Jobs in Raleigh, NC

Senior Case Manager information

See Raleigh, NC salary details

$30.1K

$77.5K

$113.7K

How much do senior case manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for senior case manager in Raleigh, NC is $77,540.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $113,200.00 per year, depending on experience, location, and employer.

What does a senior case manager do?

A Senior Case Manager is responsible for overseeing and coordinating complex cases, often within social services, healthcare, or legal settings. They assess clients' needs, develop care or service plans, and monitor progress to ensure positive outcomes. In addition to direct case management, they may supervise junior staff, provide training, and help improve organizational processes. Their expertise enables them to handle more challenging cases and act as a resource for their team. Senior Case Managers play a key role in ensuring clients receive appropriate support and services.

What are the key skills and qualifications needed to thrive as a senior case manager?

To thrive as a Senior Case Manager, you need a strong background in social work or a related field, case management experience, and often a relevant degree or licensure such as LMSW or LCSW. Familiarity with case management software, electronic records systems, and compliance with regulatory frameworks is typically required. Excellent communication, problem-solving, and organizational skills, along with empathy and leadership abilities, help you excel in this role. These skills are crucial for effectively coordinating care, advocating for clients, and ensuring positive outcomes in complex cases.

What are some common challenges faced by senior case managers and how can they be addressed?

Senior Case Managers often encounter challenges such as managing high caseloads, navigating complex client needs, and coordinating with multidisciplinary teams. To address these challenges, effective time management, prioritization skills, and strong communication are essential. Additionally, leveraging support from colleagues and utilizing case management software can help streamline workflows and ensure clients receive timely and appropriate support. Continuous professional development and self-care are also important to prevent burnout and maintain high-quality service.

What is the difference between Senior Case Manager vs Case Coordinator?

AspectSenior Case ManagerCase Coordinator
CredentialsTypically requires a bachelor's degree in social work, healthcare, or related field; relevant certifications often preferredUsually requires a high school diploma or associate degree; certifications may be beneficial but not mandatory
Work EnvironmentWorks in healthcare, social services, or insurance settings, managing complex cases and supervising staffAssists in case management tasks, coordinates services, and supports senior staff in healthcare or social service agencies
ResponsibilitiesManages complex cases, develops care plans, and mentors junior staffCoordinates appointments, communicates with clients and providers, and supports case management processes

The main difference between a Senior Case Manager and a Case Coordinator lies in their level of responsibility and experience. Senior Case Managers handle complex cases, develop care strategies, and often oversee other staff, while Case Coordinators focus on supporting case management activities and coordinating services under supervision.

Is a senior case manager a stressful job?

A senior case manager role can be stressful due to managing complex cases, meeting deadlines, and coordinating with multiple parties. The job often requires strong organizational skills, emotional resilience, and the ability to handle high-pressure situations.

What are the top 3 qualities a senior case manager should have?

A senior case manager should possess strong communication skills to effectively coordinate with clients and team members, excellent organizational abilities to manage multiple cases efficiently, and problem-solving skills to develop appropriate solutions for complex situations. These qualities ensure effective case management and positive client outcomes.

What is a senior case manager?

A senior case manager is a professional responsible for coordinating and overseeing client cases, often in healthcare, social services, or legal settings. They handle complex cases, develop care or service plans, and may supervise junior staff, requiring strong communication, organizational skills, and relevant certifications or experience.

What are popular job titles related to Senior Case Manager jobs in Raleigh, NC?

For Senior Case Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Senior Case Manager jobs in Raleigh, NC look for?

The top searched job categories for Senior Case Manager jobs in Raleigh, NC are:

Senior Case Manager jobs near you
Infographic showing various Senior Case Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $77,540 per year, or $37.3 per hour.

Senior Salesforce Engineer - Hybrid

MSYS Inc.

Raleigh, NC • On-site

$122K - $149K/yr

Other

Posted 5 days ago

Job description

Title:Senior Salesforce Engineer - Hybrid
Location:Raleigh,NC
Length:Long term
Restriction:w2 or c2c
 
 
 
 
Description:

***Webcam Interview *** Very long term project; initial PO for 1 year, expect to go for 4+ years ***Hybrid***

Job Description

The Department of Health and Human Services is seeking a contract Salesforce Solution Engineer to design and deliver end-to-end solutions on Salesforce Government Cloud for Child welfare program applications. This role supports mission-critical public-sector programs across case management, licensing, service operations, and related workflows. The position ensures all solutions align with program objectives, technical standards, security requirements, and long-term platform strategy while leveraging both declarative and programmatic capabilities to build scalable, maintainable systems.

Key Responsibilities
  • Discovery and requirements: Lead technical discovery sessions with product owners and program stakeholders to define requirements, evaluate solution options, and recommend best-fit approaches.
  • Design and engineering: Lead integration designs, blueprinting and configuration strategies.
  • Development: Develop Apex, Lightning Web Components, Flows, and system integrations following established engineering practices and platform governance.
  • Release management readiness: Review Salesforce Spring, Summer, and Winter release notes to identify breaking changes, deprecations, new settings, and feature impacts. Assessing platform updates affect existing systems and integrations.
  • AI-enablement: Apply AI-driven approaches to enhance Salesforce solutions, including identifying practical use cases, incorporating intelligent automation, and ensuring responsible and compliant use of emerging technologies.
Skills/Requirements
  • Hands-on Salesforce experience across configuration, customization, and solution design. Required 5 Years
  • Strong hands-on development experience with Apex, Lightning Web Components, and integration development in enterprise environments. Required 5 Years
  • Experience supporting public-sector, regulated, or compliance-heavy programs (or equivalent experience in complex multi-team environments). Required 3 Years
  • Experience leading technical discovery, design sessions, or development teams in a senior or lead capacity. Required 2 Years

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