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Self Storage Customer Service & Rental Agent

Lexington, KY · On-site

$17 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... for our self-storage facilities in Lexington. Persons selected will work in both the office and outside on the property. Job responsibilities include: - Providing outstanding customer service in ...

WSET

Customer Service Coordinator

West Hartford, CT · Remote

$18.25 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Coordinator is responsible for contributing to an environment of continuous ... If you work for an APP either in a self-employed or employed capacity and would like to discuss ...

Customer Service | Full-Time

Customer Care Agent

Pembroke, GA · On-site

$14 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Must be customer service oriented (empathetic, responsive, patient, and conscientious) * Ability to multi-task, stay focused and self-manage * Strong team orientation and customer focus * The ability ...

Customer Service | Full-Time

Inbound Customer Care Agent

Dallas, TX · On-site

$15.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... self-manage * Comfortable in a fast-paced, dynamic environment * Excellent interpersonal skills and a collaborative mindset Preferred (Not Required): * 1+ year of experience in customer service ...

Customer Service | Full-Time

Customer Care Agent

Midway, GA · On-site

$14.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Must be customer service oriented (empathetic, responsive, patient, and conscientious) * Ability to multi-task, stay focused and self-manage * Strong team orientation and customer focus * The ability ...

Customer Service | Full-Time

Inbound Customer Care Agent

Savannah, GA · On-site

$14.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... self-manage * Comfortable in a fast-paced, dynamic environment * Excellent interpersonal skills and a collaborative mindset Preferred (Not Required): * 1+ year of experience in customer service ...

Customer Service | Full-Time

Inbound Customer Care Agent

Killeen, TX · On-site

$13.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... self-manage * Comfortable in a fast-paced, dynamic environment * Excellent interpersonal skills and a collaborative mindset Preferred (Not Required): * 1+ year of experience in customer service ...

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Self Employed Customer Service information

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How much do self employed customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for self employed customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a self employed customer service?

A self-employed customer service job involves providing support to customers on behalf of businesses while working independently. This can include answering inquiries, handling complaints, processing orders, and troubleshooting issues via phone, email, or chat. Instead of being employed by a single company, self-employed customer service professionals usually work on a freelance or contract basis for multiple clients. They may set their own schedules, choose their clients, and work remotely. Strong communication skills and a customer-focused approach are essential for success in this role.

What are the key skills and qualifications needed to thrive in self employed customer service?

To excel as a Self Employed Customer Service professional, strong communication, problem-solving, and organizational abilities are essential, often paired with experience in customer-facing roles. Familiarity with CRM software, online communication platforms, and basic office tools is beneficial, and some may pursue customer service certifications. Excellent interpersonal skills, self-motivation, and resilience help individuals stand out in this independent setting. Mastering these competencies ensures you can efficiently manage client needs, build lasting business relationships, and succeed without direct supervision.

What are some common challenges faced by self employed customer service professionals and how can they be managed?

One common challenge is managing multiple client expectations and communication channels simultaneously, which requires strong organizational skills and effective time management. Self employed customer service professionals often handle all aspects of their business, including administrative work, marketing, and service delivery, making it crucial to stay disciplined and proactive. Another challenge is building a stable client base, which can be addressed by networking, delivering exceptional service, and seeking referrals. Staying current with industry trends and continuously improving your skills can also help you remain competitive and grow your business.

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What are the most commonly searched types of Customer Service jobs?

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Self Employed Customer Service jobs near you
Infographic showing various Self Employed Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (Nights)

Customer Service | Full-Time

Killeen, TX • On-site

$14.25 - $19.50/hr

Other

Posted 10 days ago

Job description

Customer Service Representatives (Nights)

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a problem solver with a passion for helping people? Do you thrive in a fast-paced environment and enjoy creating outstanding customer experiences? If so, we want you on our team!

We're looking for Customer Service Representatives (Nights) to represent some of the world's most recognized brands during the night shift. In this role, you'll be the first point of contact for customers handling inbound calls, resolving basic technical issues, answering product and process-related inquiries, and identifying opportunities to upsell products and services.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

Position Responsibilities

This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.

In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.

Key Responsibilities:

  • Manage inbound and outbound calls with professionalism, empathy, and efficiency
  • Troubleshoot and resolve customer issues, focusing on first-call resolution
  • Research and retrieve information using internal systems; collaborate with other teams as needed
  • Accurately document and process customer claims and interactions
  • Follow scripts, policies, and procedures while using training resources to provide accurate answers
  • Handle sensitive information with discretion and maintain confidentiality
  • Escalate complex cases to the appropriate team or manager
  • Stay updated on products and processes by attending ongoing training
  • Meet all attendance, reliability, and night shift scheduling requirements
Candidate Qualifications

Wonder if you are a good fit for this position? All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Qualifications:

  • 18 years or older with a high school diploma or equivalent
  • Excellent verbal and written communication skills
  • Typing speed of 20+ words per minute
  • Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Strong problem-solving, conflict resolution, and troubleshooting skills
  • Reliable, punctual, and motivated with a strong work ethic
  • Ability to multi-task, stay organized, and self-manage
  • Customer-first mindset: empathetic, patient, and responsive
  • Positive attitude and a team-player spirit
  • Comfortable working in a fast-paced, dynamic environment

Preferred (Not Required):

  • 1+ year in customer service, call center, help desk, technical support, inside sales, or back-office roles
  • Prior experience with contact centers or government-related accounts

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