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Security Video Monitoring Jobs (NOW HIRING)

Global Axiom

Video Monitoring Agent

Houston, TX

Our work with multiple retailers includes point of sale, telecom, network, security, wireless, and cabling/electrical, among other services. The Video Monitoring Agent - Level 1 Position: Global ...

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Security Video Monitoring information

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How much do security video monitoring jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for security video monitoring in the United States is $26.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $30.53 per hour, depending on experience, location, and employer.

What are some common challenges faced by Security Video Monitoring professionals, and how can they be managed effectively?

Security Video Monitoring professionals often encounter challenges such as maintaining focus during extended shifts, quickly assessing potential threats, and managing multiple camera feeds simultaneously. Staying alert is crucial, so many teams implement regular break schedules and use software tools that flag unusual activity. Strong communication skills are also essential, as security monitors must promptly relay information to on-site personnel or law enforcement. Consistent training and teamwork help address these challenges, ensuring the security team's effectiveness and safety.

What is the difference between Security Video Monitoring vs Security Guard?

AspectSecurity Video MonitoringSecurity Guard
CredentialsTypically requires CCTV operation training, basic security certificationsSecurity license or guard card, sometimes additional training
Work EnvironmentControl room, surveillance centers, monitored locationsOn-site patrols, entrances, and physical security points
Employer & Industry UsageCommercial buildings, retail, industrial sitesHospitals, malls, corporate offices, events
Search & Comparison IntentMonitoring, surveillance, remote securityPatrol, physical security, access control

Security Video Monitoring focuses on remote surveillance through cameras, requiring technical skills and monitoring equipment. Security Guards provide on-site physical security, patrolling and controlling access. Both roles are essential for comprehensive security but differ in environment and responsibilities.

What is security video monitoring?

Security video monitoring involves the use of cameras and surveillance systems to observe and record activities in specific areas for safety and security purposes. Professionals in this field monitor live video feeds, review footage for suspicious activity, and often collaborate with security personnel or law enforcement if a threat is detected. This service is commonly used in businesses, public spaces, and residential areas to deter crime and ensure the safety of people and property.

What are the key skills and qualifications needed to thrive as a Security Video Monitoring Specialist, and why are they important?

To thrive as a Security Video Monitoring Specialist, you need keen attention to detail, situational awareness, and a foundational understanding of security protocols, often supported by a high school diploma or relevant certification. Familiarity with CCTV systems, video management software, and alarm monitoring tools is typically required. Strong observation skills, clear communication, and the ability to stay calm under pressure are essential soft skills. These abilities ensure rapid detection and response to security incidents, minimizing risks and maintaining a safe environment.
More about Security Video Monitoring jobs
What cities are hiring for Security Video Monitoring jobs? Cities with the most Security Video Monitoring job openings:
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What job categories do people searching Security Video Monitoring jobs look for? The top searched job categories for Security Video Monitoring jobs are:
Security Video Monitoring jobs near you
Infographic showing various Security Video Monitoring job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $55,353 per year, or $26.6 per hour.
Video Monitoring Agent

Video Monitoring Agent

Global Axiom

Houston, TX

Full-time, Part-time

Medical, Retirement, PTO

Posted 22 days ago

Job description

The Company

Global Axiom, located in Farmington Hills, Michigan, has over 15 years of experience providing technology solutions that focus on helping businesses. Our focus is to strategize, optimize, and implement innovative technologies to maximize efficiency and return on investment in all communication ventures for today’s leading markets. Our work with multiple retailers includes point of sale, telecom, network, security, wireless, and cabling/electrical, among other services.

The Video Monitoring Agent – Level 1 Position:

Global Axiom’s 24-hour Central Station in Houston, TX, is hiring a Video Monitoring Agent – Level 1 to join its growing team. The Video Monitoring Agent is responsible for providing security and loss prevention services for Global Axiom’s clients through the utilization of live remote audio, video, and alarm monitoring technologies.  

The Video Monitoring Agent will perform a variety of tasks, including, but are not limited to, responding to incidents appropriately which may include police, fire and medical dispatch as required, viewing live and recorded video to verify causes of alarm activation, initiating direct communication through remote audio engagement during high stress and crisis situations, and completing incident reporting and documentation as needed. 

This position operates in a 24/7, 365 days a year, shift work environment so candidate’s must be open to working the 10pm-6am shift and weekends as necessary.

 Preferred Experience, Skills & Abilities of the Video Monitoring Agent – Level 1:

  • Associate’s degree or 2 years of college equivalent coursework in Loss Prevention/Law Enforcement preferred
  • Experience in loss prevention, law enforcement, security, alarm/video monitoring, or police dispatch preferred
  • Ability to operate in high-stress or conflict situations
  • Sense of urgency and ability to think proactively
  • Strong computer skills and ability to type a minimum of 30 WPM
  • Must be able to work a flexible shift, which may include nights and weekends

Compensation, Benefits, and Structure of the Video Monitoring Agent – Level 1:

The position is permanent, and either full-time or part-time depending on the candidate’s preference, with a competitive hourly wage structure based on skills and experience. If hired in a full-time capacity, the Company also provides a generous benefits package including health insurance, paid time off, and 401k.

The Recruitment Process for the Video Monitoring Agent – Level 1:

The recruiting process is designed to ensure that we make the right hire for this critical position and will include a combination of phone and in-person interviews, candidate assessments, a pre-employment background check, and drug test.

Global Axiom is an Equal Opportunity Employer!