ZipRecruiter

Log In

1

Seasonal Fan Experience Jobs (NOW HIRING)

cp87

Team Member - Guest Experience

Charlotte, NC · On-site

... improving the fan experience. We share the Carolina Panthers'/ Charlotte FC's vision of what a ... Guest Experience Team Members are seasonal employees and are staffed on an "as needed" basis

AEG

Team Member - Guest Experience

Charlotte, NC · On-site

... improving the fan experience. We share the Carolina Panthers'/ Charlotte FC's vision of what a ... Guest Experience Team Members are seasonal employees and are staffed on an "as needed" basis

AEG

Director of Marketing and Creative

Pensacola, FL · On-site

$40K - $50K/yr

... fan experience, and the department's contribution to organizational growth. Marketing Leadership • Lead annual, seasonal, and event-based marketing strategy. • Develop campaigns supporting ...

previous pagenext page

Showing results 21-40

All Jobstmp JobsSeasonal Fan Experience Jobs

Seasonal Fan Experience information

See salary details

$5

$18

$39

How much do seasonal fan experience jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for seasonal fan experience in the United States is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a seasonal fan experience?

Seasonal Fan Experience jobs are temporary positions typically offered by sports teams, event venues, or entertainment companies during peak seasons or major events. Individuals in these roles are responsible for enhancing the overall experience for fans and visitors by providing excellent customer service, assisting with event operations, and ensuring that guests have a memorable and enjoyable time. These jobs may include activities like greeting guests, answering questions, managing lines, and supporting promotional events. They are ideal for people who enjoy working in fast-paced environments and interacting with the public. Seasonal Fan Experience positions often require strong communication skills and a passion for sports or live entertainment.

What are the key skills and qualifications needed to thrive as a seasonal fan experience team member?

To excel as a Seasonal Fan Experience team member, you typically need customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing platforms, and event management software is commonly required. Strong communication, approachability, and teamwork help create positive interactions and memorable experiences for fans. These skills ensure smooth event operations, high satisfaction for attendees, and a welcoming event atmosphere.

What are some common challenges faced in a seasonal fan experience role, and how can they be managed effectively?

In a Seasonal Fan Experience role, one common challenge is managing large crowds and maintaining a positive atmosphere during peak event times. This can involve handling customer inquiries, resolving complaints quickly, and adapting to fast-changing situations. Effective communication, teamwork, and staying calm under pressure are essential for delivering excellent service. Regular training and close coordination with other event staff help ensure smooth operations and create memorable experiences for fans.

What is the difference between Seasonal Fan Experience vs Event Staff?

AspectSeasonal Fan ExperienceEvent Staff
CredentialsNone typically requiredNone typically required
Work EnvironmentStadiums, arenas during sports seasonsVarious event venues, concerts, festivals
Employer & IndustrySports teams, entertainment venuesEvent management companies, venues
Search & Comparison IntentCustomer engagement, fan interaction rolesEvent setup, crowd management roles

Seasonal Fan Experience roles focus on engaging fans during sports seasons, enhancing their experience at stadiums or arenas. In contrast, Event Staff positions support various events, including concerts and festivals, often involving setup, crowd control, and customer service. Both roles typically require minimal credentials but differ in work environment and specific responsibilities.

What cities are hiring for Seasonal Fan Experience jobs?

Cities with the most Seasonal Fan Experience job openings:

What are the most commonly searched types of Fan Experience jobs?

The most popular types of Fan Experience jobs are:

What states have the most Seasonal Fan Experience jobs?

States with the most job openings for Seasonal Fan Experience jobs include:

What job categories do people searching Seasonal Fan Experience jobs look for?

The top searched job categories for Seasonal Fan Experience jobs are:

Seasonal Fan Experience jobs near you
Infographic showing various Seasonal Fan Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,949 per year, or $18.2 per hour.

Team Member - Guest Experience

Tepper Sports & Entertainment

Charlotte, NC • On-site

Full-time

Re-posted 28 days ago

Job description

Mission Statement:
As an extension of Tepper Sports and Entertainment, the Guest Experience Team is committed to providing excellent customer service to guests visiting Bank of America Stadium. Each member of the Guest Experience Team is knowledgeable of the stadium and its policies, dedicated to supporting each of the stadium's events and committed to improving the fan experience. We share the Carolina Panthers'/ Charlotte FC's vision of what a positive game day experience should be for our guests. This team sets the tone for delivering exceptional service by anticipating the guests' needs and resolving issues in a timely and professional manner.
Requirements:
  • Have a strong customer service background
  • Availability to work ALL Carolina Panthers/Charlotte FC home games and other stadium events on nights, weekends, and holidays
  • A team player who possesses a positive attitude and uses good judgment
  • Works with little supervision and is self-motivated
  • Friendly and personable
  • Ability to work in a fast-paced environment
  • Must pass a background check

Responsibilities:
  • Greet each guest, serving as a customer service representative with an energetic and courteous demeanor
  • Promote a family-friendly atmosphere by proactively correcting and/or reporting customer service concerns to a Supervisor
  • Monitor assigned areas ensuring safety of all guests
  • Understand and enforce both the NFL/ MLS Fan Code of Conduct and Bank of America Stadium policies and procedures
  • Answer guests' questions in a timely fashion as it relates to their game day experience
  • Other duties assigned as needed for game day position

*Guest Experience Team Members are seasonal employees and are staffed on an "as needed" basis

Apply