Hybrid (minimum of 3 days a week in ourOkemos/Farmington office). Will change to 4 days a week starting from July.
Job Summary
We are seeking an experienced Scrum Master to support Agile delivery initiatives within our technology and business teams. The Scrum Master will facilitate Agile ceremonies, remove impediments, promote continuous improvement, and ensure successful collaboration between cross-functional teams, stakeholders, and leadership.
The ideal candidate should have strong Agile/Scrum expertise, excellent communication skills, and experience working in enterprise or healthcare environments.
Key Responsibilities
- Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, retrospectives, and backlog refinement sessions
- Guide and coach teams on Agile/Scrum principles, best practices, and continuous improvement
- Work closely with Product Owners, Business Analysts, Developers, QA teams, and stakeholders to ensure timely delivery of projects
- Identify, track, and remove impediments impacting team productivity and sprint goals
- Support sprint execution, release planning, and delivery management activities
- Monitor team performance metrics, sprint velocity, and project progress
- Promote collaboration, accountability, and transparency across teams
- Assist in managing project risks, dependencies, and issue resolution
- Ensure Agile tools and boards are maintained accurately (JIRA, Azure DevOps, etc.)
- Support multiple Agile teams in a fast-paced enterprise environment
- Drive process improvements and help establish Agile maturity within teams
Required Skills
- Strong knowledge of Agile and Scrum methodologies
- Experience facilitating Scrum ceremonies and managing Agile delivery processes
- Excellent communication, leadership, and stakeholder management skills
- Strong problem-solving and conflict-resolution abilities
- Ability to work independently and manage multiple priorities
- Experience working with cross-functional technical and business teams
- Strong organizational and time management skills
- Ability to analyze project risks and provide proactive solutions
- Experience in enterprise-level environments preferred
- Healthcare or insurance industry experience is a plus
Required Tools & Technologies
- JIRA or Azure DevOps
- Microsoft Teams, Outlook, and Office Suite
- Agile project tracking and reporting tools
- Confluence or other documentation platforms
Qualifications
- Bachelor's degree in Information Technology, Business, or related field
- 5+ years of Scrum Master or Agile project delivery experience
- Scrum certification preferred (CSM, PSM, SAFe, etc.)
- Experience supporting Agile transformation initiatives is a plus