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Scheduling Assistant Jobs in Madison, WI (NOW HIRING)

Home Instead

Scheduling Coordinator

Madison, WI · On-site

$17.50 - $22/hr

Our Scheduler is responsible for scheduling great matches between Care Pros and clients to ensure ... This role is ideal for someone with administrative assistant experience, customer service ...

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Scheduling Assistant information

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$11

$19

$28

How much do scheduling assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for scheduling assistant in Madison, WI is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a scheduling assistant, and why are they important?

To thrive as a Scheduling Assistant, you need strong organizational skills, attention to detail, and proficiency in calendar management, often supported by a high school diploma or equivalent. Familiarity with scheduling software like Microsoft Outlook, Google Calendar, or specialized appointment systems is typically expected. Excellent communication, multitasking, and problem-solving abilities help you work efficiently with colleagues and clients. These skills are crucial for ensuring smooth operations, minimizing conflicts, and supporting productivity in fast-paced environments.

What are some common challenges faced by scheduling assistants, and how can they be managed effectively?

Scheduling Assistants often face challenges such as last-minute changes, conflicting appointments, and juggling multiple priorities. Effective communication with team members and proactive use of scheduling software are key to managing these situations. Staying organized, anticipating potential conflicts, and maintaining flexibility can help ensure smooth calendar coordination and minimize disruptions. Regular check-ins with supervisors and colleagues also support timely adjustments and foster a collaborative work environment.

What is a scheduling assistant?

Scheduling Assistants are administrative professionals who manage and coordinate appointments, meetings, and calendars for individuals or organizations. They ensure that schedules run smoothly by organizing events, sending reminders, and resolving conflicts or double bookings. Their role often involves communicating with staff, clients, and external partners to confirm availability and make necessary adjustments. Scheduling Assistants use digital tools and software to streamline the scheduling process and help improve overall efficiency.

What is the difference between Scheduling Assistant vs Medical Office Assistant?

AspectScheduling AssistantMedical Office Assistant
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare settings, clinics, hospitalsMedical offices, clinics, healthcare facilities
Primary ResponsibilitiesManaging appointment schedules, coordinating calendarsScheduling, patient check-in, administrative tasks
Industry UsageCommon in healthcare for administrative supportWidely used in healthcare for front-office duties

The Scheduling Assistant primarily manages appointment scheduling and calendar coordination within healthcare settings, focusing on organizing patient and provider schedules. The Medical Office Assistant has a broader role, including administrative tasks like patient check-in, billing, and record management. While both roles support healthcare operations, the Scheduling Assistant specializes in scheduling functions, whereas the Medical Office Assistant handles a wider range of front-office duties.

What are the most commonly searched types of Scheduling jobs in Madison, WI? The most popular types of Scheduling jobs in Madison, WI are:
What are popular job titles related to Scheduling Assistant jobs in Madison, WI? For Scheduling Assistant jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Scheduling Assistant jobs in Madison, WI look for? The top searched job categories for Scheduling Assistant jobs in Madison, WI are:
What cities near Madison, WI are hiring for Scheduling Assistant jobs? Cities near Madison, WI with the most Scheduling Assistant job openings:
Scheduling Assistant jobs near you
Infographic showing various Scheduling Assistant job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $41,534 per year, or $20 per hour.

Scheduling Coordinator

Home Instead

Madison, WI • On-site

$17.50 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Home Instead rating

5.5

Company rating: 5.5 out of 10

Based on 390 frontline employees who took The Breakroom Quiz

166th of 239 rated social care providers

Job description

About Us
Join We Care Senior Care, a proud Home Instead franchise, where our mission is to help seniors remain safe and cared for in their homes.
At the heart of our culture is our core value: **Love (v.)**, defined as: Patience, Kindness, Humility, Selflessness, Respectfulness, Forgiveness, Honesty, and Commitment. We seek individuals who lead with love in all they do.
About the Role:
We are in search of a positive, friendly Scheduler - Staff Coordinator (SC) who is passionate about helping others. Do you like to solve puzzles and find solutions to problems? This could be the job for you!
Our Scheduler is responsible for scheduling great matches between Care Pros and clients to ensure client needs are being met. This role is ideal for someone with administrative assistant experience, customer service background, or call center experience and is comfortable working with computers, solving problems, and talking on the phone. Please note that this is a in-office role.
Benefits
  • Competitive Pay
  • Flexible Schedule
  • Health, Dental & Vision Insurance
  • Paid Time Off
  • 401(k) with Company Match
  • Paid Orientation & Ongoing Training
  • Career Growth Opportunities
  • Mileage Reimbursement
  • Employee Assistance Program & Corporate Chaplain
  • 24/7 Support from Our Caring Office Team
  • Employee Perks & Appreciation Events (Care Pro Café, company picnic, seasonal activities

Responsibilities:
  • Manage the creation and maintenance of client and Caregiver schedules with an emphasis on creating high quality matches
  • Fast-paced, rapidly changing environment, multiple projects going simultaneously
  • Negotiate availability and shift assignments with Caregivers
  • Work with the Recruitment and Engagement Manager to address concerns regarding Caregiver assignments, availability, and hours worked
  • Monitor service hours of Caregiver to limit overtime pay
  • Utilize independent judgment to problem solve Caregiver, client, and staffing concerns
  • Accurately log activity in the database
  • Increase loyalty by consulting with clients to better meet their needs
  • Identify opportunities to increase client service hours
  • Participate in Caregiver, Admin and other meetings as needed
  • All other duties as assigned

Minimum Qualifications:
  • Strong computer skills with proficiency in software applications, such as Word and Excel
  • Demonstrated ability to work independently and use sound judgment and discretion successfully
  • Professional verbal and written communication skills with the ability to listen effectively
  • Excellent organizational and time management skills
  • Attention to detail and accuracy
  • Ability to quickly establish rapport and build relationships
  • Proven creativity and problem solving
  • Established professionalism, integrity and fair-mindedness
  • Ability to successfully navigate multiple priorities in a fast-paced environment
  • Maintain regular attendance to execute job responsibilities

We Care Senior Care/Home Instead is proud to be an Equal Opportunity Employer.

What Home Instead employees say

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Benefits

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About Home Instead

Sourced by ZipRecruiter

Home Instead is the world’s largest home care franchise network and the flagship home care brand of Honor. Together, Honor and the Home Instead network delivers better jobs for Care Professionals, better home care for aging adults, and entirely new offerings to support the aging journey. With over two decades of experience caring for seniors and their families, the Home Instead network has developed unique tools and ways of working that create meaningful impact. - Personalized Care Plans - Extensive Care Pro Training - Innovative Technology - Relationship Building

Industry

Health care and social assistance, individual, family and community social assistance, fitness and sports centers and home health care services

Company size

201 - 500 Employees

Headquarters location

Omaha, NE, US

Social media

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