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Patient Scheduling Jobs in Madison, WI (NOW HIRING)

Concentra

Patient Service Specialist

Madison, WI · On-site

$16.50 - $22.50/hr

The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and ...

BRISTOL HOSPICE LLC

Scheduling Coordinator

Madison, WI · On-site

$24 - $26/hr

Join Our Team At Bristol Hospice, we are dedicated to providing compassionate, patient-centered end-of-life care. We are seeking an organized, detail-oriented Scheduling Coordinator to support our ...

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All JobsPatient Scheduling JobsPatient Scheduling Jobs in Madison, WI

Patient Scheduling information

See Madison, WI salary details

$14

$22

$47

How much do patient scheduling jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient scheduling in Madison, WI is $22.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.78 per hour, depending on experience, location, and employer.

What is patient scheduling?

Patient scheduling refers to the process of organizing and managing appointments for patients in a healthcare setting. This involves coordinating the availability of healthcare providers, resources, and facilities to ensure patients receive timely care. Effective patient scheduling helps reduce wait times, improves patient satisfaction, and optimizes the workflow of medical staff. It often requires the use of specialized software and strong communication skills to handle cancellations, rescheduling, and urgent appointments efficiently.

What are some common challenges faced in a patient scheduling role, and how can they be effectively managed?

In a Patient Scheduling role, one of the most common challenges is balancing high call volumes with the need to provide personalized attention to each patient. Scheduling conflicts, last-minute cancellations, and coordinating between multiple healthcare providers can also add complexity. Effective time management, strong communication skills, and proficiency with scheduling software are key to handling these challenges. Many teams work collaboratively and rely on clear protocols to ensure appointments are efficiently managed and patient needs are met.

What are the key skills and qualifications needed to thrive as a patient scheduler, and why are they important?

To thrive as a Patient Scheduler, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with electronic scheduling systems, medical office software, and often HIPAA compliance is essential. Excellent communication, multitasking, and customer service skills set top performers apart in this role. These skills ensure accurate appointment management, positive patient experiences, and efficient healthcare operations.

What is the difference between Patient Scheduling vs Medical Office Assistant?

AspectPatient SchedulingMedical Office Assistant
Primary RoleManaging appointment schedules and patient bookingsHandling administrative tasks, including scheduling, billing, and patient communication
CredentialsHigh school diploma or equivalent; certification is a plusHigh school diploma or equivalent; medical assisting certification often preferred
Work EnvironmentMedical offices, clinics, hospitalsMedical offices, clinics, hospitals
Common TasksScheduling appointments, confirming patient visitsScheduling, billing, patient records management, front desk duties

While both roles involve scheduling patients, Medical Office Assistants have broader administrative responsibilities, including billing and patient records, making them more versatile in healthcare settings. Patient Scheduling specialists focus primarily on appointment management, ensuring smooth patient flow.

How to become a patient scheduler?

To become a patient scheduler, typically a high school diploma or equivalent is required, along with strong organizational and communication skills. Relevant experience in healthcare or administrative roles, proficiency with scheduling software, and attention to detail are often preferred by employers.

What are the most commonly searched types of Patient Scheduling jobs in Madison, WI?

The most popular types of Patient Scheduling jobs in Madison, WI are:

What are popular job titles related to Patient Scheduling jobs in Madison, WI?

For Patient Scheduling jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Patient Scheduling jobs in Madison, WI look for?

The top searched job categories for Patient Scheduling jobs in Madison, WI are:

Patient Scheduling jobs near you
Infographic showing various Patient Scheduling job openings in Madison, WI as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 18% Part Time, 2% Temporary, and 6% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $45,875 per year, or $22.1 per hour.

Patient Scheduling - Hospitals and Clinics

UWHealth

Madison, WI • On-site

Full-time

Re-posted 2 days ago

UW Health rating

7.9

Company rating: 7.9 out of 10

Based on 226 frontline employees who took The Breakroom Quiz

110th of 898 rated healthcare providers

Job description

Work Schedule:
Hours may vary based upon operational needs of the clinic.

Pay:
UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable

Help provide a remarkable experience for patients at UW Health.

We are seeking Patient Scheduling team members to:
    Schedule appointments via phone, in-person or electronic correspondence.
    Complete multi-disciplinary scheduling.
    Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
    Make outgoing phone calls to patients to schedule their appointments.  
     Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.

Work Experience:
Patient Scheduling Representative:
Minimum - Six (6) months of previous experience in an office or customer service environment.

Patient Scheduling Specialist:
Minimum - One (1) year of previous experience in an office or customer service environment.
Preferred - Previous experience working in healthcare. Previous experience scheduling of patients. Previous experience with answering phones, greeting clients and customers in person.

Our Commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.

Job Description
 

UW Hospital and Clinics benefits

UW Medical Foundation benefits

 

What UW Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

UW Health logo

About UW Health

Sourced by ZipRecruiter

UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.

Industry

Health care and social assistance and hospitals

Company size

10,000+ Employees

Headquarters location

Madison, WI, US

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