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Patient Scheduling Jobs in Madison, WI (NOW HIRING)

We are seeking a Patient Scheduling Specialist to: โ€ข Utilize your excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence. โ€ข Make an impact on ...

Scheduling Coordinator

Madison, WI ยท On-site

$18 - $22.75/hr

The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. If you're someone who thrives ...

Scheduling Coordinator

Madison, WI ยท On-site

$18 - $22.75/hr

The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. If you're someone who thrives ...

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Patient Scheduling information

See Madison, WI salary details

$14

$22

$47

How much do patient scheduling jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for patient scheduling in Madison, WI is $22.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.78 per hour, depending on experience, location, and employer.

What is patient scheduling?

Patient scheduling refers to the process of organizing and managing appointments for patients in a healthcare setting. This involves coordinating the availability of healthcare providers, resources, and facilities to ensure patients receive timely care. Effective patient scheduling helps reduce wait times, improves patient satisfaction, and optimizes the workflow of medical staff. It often requires the use of specialized software and strong communication skills to handle cancellations, rescheduling, and urgent appointments efficiently.

What are some common challenges faced in a patient scheduling role, and how can they be effectively managed?

In a Patient Scheduling role, one of the most common challenges is balancing high call volumes with the need to provide personalized attention to each patient. Scheduling conflicts, last-minute cancellations, and coordinating between multiple healthcare providers can also add complexity. Effective time management, strong communication skills, and proficiency with scheduling software are key to handling these challenges. Many teams work collaboratively and rely on clear protocols to ensure appointments are efficiently managed and patient needs are met.

What are the key skills and qualifications needed to thrive as a patient scheduler, and why are they important?

To thrive as a Patient Scheduler, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with electronic scheduling systems, medical office software, and often HIPAA compliance is essential. Excellent communication, multitasking, and customer service skills set top performers apart in this role. These skills ensure accurate appointment management, positive patient experiences, and efficient healthcare operations.

What is the difference between Patient Scheduling vs Medical Office Assistant?

AspectPatient SchedulingMedical Office Assistant
Primary RoleManaging appointment schedules and patient bookingsHandling administrative tasks, including scheduling, billing, and patient communication
CredentialsHigh school diploma or equivalent; certification is a plusHigh school diploma or equivalent; medical assisting certification often preferred
Work EnvironmentMedical offices, clinics, hospitalsMedical offices, clinics, hospitals
Common TasksScheduling appointments, confirming patient visitsScheduling, billing, patient records management, front desk duties

While both roles involve scheduling patients, Medical Office Assistants have broader administrative responsibilities, including billing and patient records, making them more versatile in healthcare settings. Patient Scheduling specialists focus primarily on appointment management, ensuring smooth patient flow.

How to become a patient scheduler?

To become a patient scheduler, typically a high school diploma or equivalent is required, along with strong organizational and communication skills. Relevant experience in healthcare or administrative roles, proficiency with scheduling software, and attention to detail are often preferred by employers.

What are popular job titles related to Patient Scheduling jobs in Madison, WI?

For Patient Scheduling jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Patient Scheduling jobs in Madison, WI look for?

The top searched job categories for Patient Scheduling jobs in Madison, WI are:

Infographic showing various Patient Scheduling job openings in Madison, WI as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 18% Part Time, 2% Temporary, and 6% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $45,875 per year, or $22.1 per hour.

Patient Scheduling Specialist, Transplant

UWHealth

Madison, WI โ€ข On-site

$20.14/hr

Full-time

Medical, PTO

Posted 11 days ago


Job description

Work Schedule:
Full-Time, 40 hours per week. Shifts scheduled Monday through Friday between the hours of 7:00 AM - 5:00 PM. Hours may vary based on the operational needs of the department.

Pay:
Pay starts at $20.14 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable
Be the first point of contact for UW Health patients and ensure they receive a remarkable experience.

We are seeking a Patient Scheduling Specialist to:
ย ย ย ย Utilize your excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence.
ย ย ย ย Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call.
ย ย ย ย Assist patients and their families with their appointment scheduling needs.
ย ย ย ย Make outgoing phone calls to patients to schedule their appointments. ย 
ย ย ย ย Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

At UW Health, you'll receive:
ย ย ย ย Generous benefits package, including health insurance, and paid time off.
ย ย ย ย Professional growth and career advancement opportunities available.
ย ย ย ย Free bus pass to get to and from work.

Qualifications

  • No minimum education. Required
  • Associate's Degree or Bachelor's degree in Business Administration, Healthcare, or other related field Preferred

Work Experience

  • 1 year of previous experience working in an office or customer service environment Required
  • Previous experience working in healthcare Preferred
  • Previous experience scheduling patients Preferred
  • Previous experience coordinating multiple activities in an office setting Preferred

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

ย 
University Hospitalย in Madison is a Magnet-designated facility that'sย ranked Wisconsin's #1 hospitalย and considered one of the nation's leading hospitals, teaching institutions and referral centers.
ย 
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UW Hospital and Clinics benefits