Salary: $52,700.00 - $79,100.00 Annually
Location : 4505 Middlebrook Pike Knoxville, TN
Job Type: Full-Time/Regular
Job Number: 01262
Department: Communications Infrastructure
Opening Date: 06/30/2026
Closing Date: 7/14/2026 11:59 PM Eastern
Classification: System Operations Technician
Work Hours: 40+ hours / week: stand-by; after hours / weekends
About KUB: KUB is one of the largest public utilities in the country providing safe, reliable, and affordable electric, gas, water, wastewater, and fiber services to more than 520,000 customers in Knoxville and parts of seven surrounding counties. We are looking for employees who want to be a part of a mission-driven organization with strong values that support a skilled, diverse, and inclusive workforce.
About the Role: This position is responsible for the safe, efficient, and reliable operation, maintenance, and repair of electrical SCADA equipment within electric substation facilities and distribution systems. Key responsibilities include programming RTU & IED devices, performing detailed low voltage wiring, conducting rigorous end to end testing, analyzing test data, and executing corrective actions. The role also involves maintaining detailed documentation for PQMs, 3-phase reclosers, communication, and control equipment. The technician will support the installation, monitoring, and repair of Supervisory Control and Data Acquisition (SCADA) systems, including the design and development of technical solutions. A strong understanding of communication systems, SCADA devices (such as RTUs), and various test instruments is preferred. The role requires proficiency in operating computer-based systems such as Work Management Systems (WMS), SCADA, and Geographic Information Systems (GIS). Additional responsibilities include responding to system emergencies, performing distribution system troubleshooting and restoration, and conducting training sessions on electric system operations, testing procedures, and safety protocols. Strong leadership skills and the ability to make critical decisions under pressure, while maintaining and promoting safe working standards for self and others.
Qualifications
Physical Requirements:
Must be able to bend, stoop, lift and work where conditions are cramped and head space is limited. Requires above normal visual and mental alertness quite frequently. Must be able to climb steps and work from ladders. Combination of office and field environment. Physical demands for a specific position within this classification may vary and / or exceed those demands described above.
Minimum Requirements:
- High school diploma or equivalent
- Must have a minimum of two (2) years of experience or technical training in a related field
- Ability to problem-solve and working knowledge of equipment, tools, and instruments used to perform mechanical tasks
- Ability to read and utilize schematics, diagrams, and operations maintenance manuals
- Good written and oral communication, interpersonal, and team skills
- Valid driver's license
Please note that due to job responsibilities, KUB does not provide immigration sponsorship for and/or based on this position.
Preferred Requirements:
- Technical certificate or Associates Degree in Electronics or Electrical Engineering
- One (1) + years' experience in the installation, wiring, and working in an electric field
- Experience reading and understanding programming logic and schematic diagrams
- One (1) + years' experience managing, programming and installing Industrial Controls Systems (ICS) in a manufacturing environment
- One (1) + years' experience in the utility industry and specialized industry training in utility operations and repairs as well as experience in installation, operation, and maintenance of electric facilities & assets
Selection Process
About the Selection Process:
Phase 1 - Apply online at www.kub.org
Phase 2 - Experience, training, and education evaluation
Phase 3 - Interview with department representatives
Phase 4 - Written, performance, and behavioral exercises
Phase 5 - Background Investigation
Phase 6 - Physical assessment and/or drug screen*
*KUB is part of the Tennessee Drug Free Workplace Program
If special accommodations are needed at any phase of the selection process, please notify Human Resources in advance.
Knoxville Utilities Board is an Equal Opportunity Employer
- Generous health benefits with low premiums and deductibles
- Benefits start day 1
- Competitive 401(k) contribution and match
- PTO available for use after your first payday
- 11 paid holidays
- Free financial advising
- Educational assistance & professional development opportunities
- Employee physical & mental wellness programs
01
If you would like to attach a resume to your application, please make sure it is attached in the "Attachments" section.
- Yes; I have attached my resume to my application.
- No; I'm not attaching a resume to my application.
02
If you answered "Career/Job Fair," Employee Referral," or "Other" to the 'how did you first hear about this opportunity' question, please include details here. If 'no,' please type "N/A" in the text box.
03
Which statement below best describes the highest level of education you have completed?
- High school graduate, diploma or the equivalent (GED)
- Associate degree
- Bachelor's degree
- Master's degree
- Professional degree
- Doctorate degree
04
This role will require stand-by and after hours work, are you comfortable knowing that?
05
Describe why you are interested in this position and working at KUB.
06
Have you Interviewed with KUB in the past? If so, for what position?
07
Describe your reasons for leaving your jobs within the past seven years.
Required Question